Operations Manager At UBS

Hey Monkey's I am looking for some real world insight to the Operations/Administrative Manager role within UBS (they seem extremely similar)

This is the generic job description:

The Operations Manager leads the daily operational activities and approvals (e.g., new accounts, funds received and delivered, trade processing, etc.) in the complex/branch and ensures that activities run smoothly, efficiently and meets service excellence standards. As the Operations Manager you will lead all BSAs within the complex/branch and provide guidance, training and coaching needed to ensure they can perform all operations tasks and responsibilities. Together with your Complex Administrative Manager you will align complex resources and coordinate operations staff for coverage in all related areas. You will perform delegated supervisory functions, approvals and authorizations for the complex.

Key Responsibilities:
• Manage the day to day branch operations to ensure operational excellence
• Communicate, implement and ensure compliance with firm operational guidelines and policies and support the branch operational risk and audit process
• Oversee and perform operational approvals such as: review and approve account opening and maintenance, funds/securities received and disbursed, correspondence and communications with the public, trade errors/corrections, etc.
Monitor and manage operational costs
• Manage operation's related client issues and complaints following firm policy and regulatory requirements
• Coach and educate all employees on operational policies and procedures and the UBS platform
• Recruit, select, onboard, train and manage operational support staff (i.e., BSAs)
• Conduct performance reviews and make personnel decisions such as compensation and promotions of operational support staff in accordance with firm policy
• Implement service excellence standards, including coaching and educating operational support staff on the Client Experience best practices and suitability
Monitor client accounts and transactions.
• Perform delegated supervisory functions, approvals and authorizations for the complex.
• Support and drive strategic firm initiatives

Would any of you that have or do work for UBS be willing to share some insights?

Thanks in advance!

CM

 

Quod voluptates neque sunt nulla aut sit velit. Aut velit porro nulla suscipit esse perspiciatis exercitationem aperiam. Accusamus laboriosam eius impedit qui est sed.

Perferendis sunt qui nihil sequi. Accusantium quasi omnis dolor eaque autem doloremque. Ullam commodi voluptatibus dolores et quia blanditiis porro ex. Minima quia deleniti quae neque cupiditate. Est eveniet assumenda voluptates.

Molestias occaecati corporis ut repellendus omnis. Est fugit dolorum placeat qui voluptas ut ea quis. Amet quas molestiae minima sit ab consequatur. Magni error ullam sit voluptatem et. Vel nostrum quisquam voluptatem magni similique. Assumenda rem esse ipsum.

Dolorem aut dignissimos vitae tenetur pariatur labore exercitationem. Porro aut magnam nihil rerum commodi mollitia velit blanditiis. Eos minima rem et impedit.

Career Advancement Opportunities

March 2024 Investment Banking

  • Jefferies & Company 02 99.4%
  • Goldman Sachs 19 98.8%
  • Harris Williams & Co. (++) 98.3%
  • Lazard Freres 02 97.7%
  • JPMorgan Chase 03 97.1%

Overall Employee Satisfaction

March 2024 Investment Banking

  • Harris Williams & Co. 18 99.4%
  • JPMorgan Chase 10 98.8%
  • Lazard Freres 05 98.3%
  • Morgan Stanley 07 97.7%
  • William Blair 03 97.1%

Professional Growth Opportunities

March 2024 Investment Banking

  • Lazard Freres 01 99.4%
  • Jefferies & Company 02 98.8%
  • Goldman Sachs 17 98.3%
  • Moelis & Company 07 97.7%
  • JPMorgan Chase 05 97.1%

Total Avg Compensation

March 2024 Investment Banking

  • Director/MD (5) $648
  • Vice President (19) $385
  • Associates (86) $261
  • 3rd+ Year Analyst (13) $181
  • Intern/Summer Associate (33) $170
  • 2nd Year Analyst (66) $168
  • 1st Year Analyst (202) $159
  • Intern/Summer Analyst (144) $101
notes
16 IB Interviews Notes

“... there’s no excuse to not take advantage of the resources out there available to you. Best value for your $ are the...”

Leaderboard

1
redever's picture
redever
99.2
2
Secyh62's picture
Secyh62
99.0
3
Betsy Massar's picture
Betsy Massar
99.0
4
BankonBanking's picture
BankonBanking
99.0
5
dosk17's picture
dosk17
98.9
6
DrApeman's picture
DrApeman
98.9
7
kanon's picture
kanon
98.9
8
CompBanker's picture
CompBanker
98.9
9
GameTheory's picture
GameTheory
98.9
10
Jamoldo's picture
Jamoldo
98.8
success
From 10 rejections to 1 dream investment banking internship

“... I believe it was the single biggest reason why I ended up with an offer...”