Three Reasons Back Office isn't that bad.

I know that this forum is very front office IB focused, but I have compiled a list of reasons why the back office isn't really that bad. Full Disclosure: this is from a junior at a non-target who has never worked in finance, so I'm open to rebuttals and hearing your opinions.

  1. Most people in back office don't know the difference between front and back office and, if they do, don't care. Outside of Ops, most people working in the back office are actually doing what they like to do. Working in IT, Marketing, or HR at a BB is as a good place as any to do any of those functions. I really think the people in Ops are the only people that realize they are in back office and care about it.

  2. Jobs in non front office functions are more careers than something you do for two years before trying to do something better. Because of this, people in non front office jobs are likely more stable in their careers than front office folks. Also the jobs tend to be more recession proof for several reasons: they don't make as much and their jobs are necessary in good times and bad.

  3. There's exit ops in back office too. While nobody will be going to KKR and making millions of dollars, they will definitely be helped by the BB name and find jobs in corporate finance that their skills are transferable to.

 

Very broad question: How hard is it to slip into back office roles? Can a guy who doesn't know anything get it to learn a thing or two? Is strong technical knowledge and knowledge of the markets needed?

**How is my grammar? Drop me a note with any errors you see!**
 

I would say strong technical knowledge is a big plus for bo/mo roles. A lot of banks are looking to add people who can automate things since they have so many time consuming click tasks, and have to sort through large sets of data at a time. If you can show yourself to be technical savvy, it'll also help recruiters know you are a critical thinking, problems solver with an acumen to get up to speed in new systems. A lot of banks in these roles have heavy Excel use and they also have very specific software for different back office functions. So, you don't need to know anything about the markets, but good technical skills are definitely going to help you get looks by from recruiters.

It's not easy getting these roles, though, in general. They usually will want someone with some exposure since it takes a lot of time to get trained up on the various usages of systems and to become independent in day-to-day operations. Already having technical knowledge, as I said even if its in a different software, will be a big help. If you can sell yourself well, I'm sure you can slip through. But, I've seen places leave spots open for a few weeks to a few months if they couldn't find the right person with the right set of experience. However, I always had a feeling that was because not enough smart people were finding their way to these jobs. I wouldn't say it is easy to get the job, but if you are a smart person with a solid resume and technical skills, you should be able to have a good chance.

 

Brosef Stalin17 feel free to add some constructive criticism instead of making passive aggressive comments. If you read the post, you'll see that I have full disclosure about my background and asked for input from people who have actually worked in finance.

 
givenchy_lion:

good insight and a few decent points, but if a firm is going to make cuts, it speaks a lot better for your case if you bring value to the company and make money.. not to say it will save you from the inevitable, but it helps.

That's not the way banking or the world works. In a recessionary environment, banks will downsize revenue generators because they are generally indistinguishable and easy to re-hire or train since trainees are much cheaper. Companies don't have to IPO, so if the market for IPOs is going to be shot for a year or two, why keep high paid bankers on the payroll when you can just cut them, save dollars, and then hire a similar person in the next couple of years when the cycle returns?

Contrarily, companies have to make payment on their accounts, funds have to be transferred, an individual's holdings has to be re-priced, portfolios have to be adjusted, the bank has to pay interest on their deposits and collect their interest on their loans, etc. All of those functions are performed in the BO/MO. A bank can't afford to lose any clients in a soft market when the higher profile business is drying up and no new money is being generated. Plus, this army of receipt checkers is so cheaply paid and somewhat scarce (training them takes a while, but the quantity needed is fairly high) that the teams developed become somewhat special in that they don't cost a lot and they are pretty content.

 

While what you said about revenue generators is most certainly true, I have seen the BO downsized in a couple of banks while I was in the Big 4, right after acquisitions/mergers. Were these BBs, not even close, but it demonstrated to me that even when its seems that the BO/Compliance is safe they found a way to eliminate about 25% of the people. The people left were stuck working 60+ hours for the same shit pay. I think the fear with lot of BO roles is that it can be hard to find other opportunities outside of your specific niche, and there can be limited high paying roles in that space leading to a lot of roadblocks that must be circumvented. I think there are corporate positions (Accounting/Finance, Marketing, product management) that don't have as many roadblocks to high paying positions. In my mind it would be better for someone who is considering BO/MO to look that these positions instead, more likely to build a stronger business skill set in these roles.

 

I don't think anybody is saying that working in the back office is so terrible or shameful. Working at a big bank like GS, JPM, MS, etc. in any role is great for a fresh college grad. I think what people here take issue with is the assumption that if you work in tech or ops or some other back office role that it could be a stepping stone to a front office role in finance. Almost always, it is not (I've heard of some exceptions of people in tech becoming front office desk quants, though). The back office functions in a bank are often not all that different from the equivalent position at a regular company. The positions people are generally interested in on WSO are the front office functions, not just any old job that happens to be at a bank or in finance.

 

HR, Marketing, Strategy, and I would argue a lot of tech roles aren't MO or BO, they are corporate roles.

Marketing, strategy, and tech aren't front office because they don't meet clients but they certainly drive business. I can ensure you the tech team at any bank is seen as crucial. Banks are spending a ton of money to build more client friendly applications so they can thrive.

BO/MO is more of an auxiliary role that supports FO directly.

 

Take it from someone who has worked in the back office long enough to know what's going on.

1a. Everyone there knows the difference between BO and FO.

1b. 0 amount of people at the BO like what they do. 70% hate it, 30% have just accepted it.

  1. The first jobs to go during a recession are in the BO. See point 1b. A lot of people hate working in the BO, so they actually don't work at all. Those are the people who are targets for being fired. FO brings in the money. Why would you cut people during a recession who are bringing in money?

  2. Yes there are exit ops. To other back offices. Horray..

As a final point I would like to offer you, if you think working at a BO isn't so horrible, try to spend at least 6 months working at one. Bonus points to you if you don't contemplate suicide more than 5 time in the week.

 

Yes, to some people, though I think you'll find that most people on WSO aren't a part of that group. And besides, there's a large difference between working in Phoenix because you want to be in Phoenix and working in Phoenix (or getting laid off) because you took a job in NYC that was subsequently moved to Phoenix.

"There's nothing you can do if you're too scared to try." - Nickel Creek
 
Jim_Lahey:

junior at a non-target who has never worked in finance = 0 credibility

op explicitly stated this Captain Obvious. He's igniting conversation to get insight. Nothing at all wrong with that. All the high and mighty interns here that have never tasted a vagina will be quick to spout their elitist knowledge, which will educate op, in many ways.

If the glove don't fit, you must acquit!
 

BO isn't particularly bad but WSO is the wrong place to get any respect for it. Everyone here believes they're going to work at a BB M&A. As far as a long-term career I'd pick risk as the best BO job you can get. An analyst in the NY office was telling me that all-in first year comp was 95-100k. For most of the BO people on here I'd reccommend toughing it out for awhile and try to move to FO or get into B-school. Accounting and compliance jobs are absolute dog shit if you ask me.

 

You can make close to that first year in Chicago as a BO software engineer, with 40-55 hour work weeks, some weekend work, and cheap Chicago rent. BO software engineers with hot skilz can bring in $250k+. And there is always room in FO IT if you want to work longer hours and make more money. If you've got good low-level chops, go into HF. Do a MS in applied maths if you want to be a quant. Get an MSEE and program FPGAs to do cool shit. Hop on the IT management track. Or what-evs. Tons of ops for BO software engineers in good companies. And normal IT work hours. If you want to really live on the cheap, you can make similar bank in low-rent places like Dallas. FO IT needs to be where the traders are, and can make double or more than BO IT.

Staying up to date with tech is on you and if you get behind people really notice (even BO). Also, we only hire grads from top schools (even BO). But if you've made a mark outside the industry for a few years and really know your shit, you can easily get in. The market for software engineers is really tight and we only hire the best. We have tons of open positions. Even in the worst of times, good software engineers are in demand and hard to find. Yet layoffs can and do happen (re-read first sentence of this paragraph).

I've seen IT power couples in their 30s making $400k/yr and working 40 hour work weeks. That's a ton of money in this town, esp. if you forego having kids.

Glassdoor will give you the info you need.

 

tbh I talked to my advisor. Going to take on another major and graduate an entire year late. So that makes me a rising junior. In the meantime, going to bust my ass.

I figured I'll keep the BO role, since during the fall of junior year (which is almost like summer of sophomore year), it's not a bad internship. As long as I don't graduate with it as my only internship (which would define my full time career), and can have time to do more internships after, I'll keep it.

 

Study for December CFA level 1 your senior year as well. Passing that really helped get interviews even for jobs that I was below the GPA cut-off for (had a 3.3). You can take it for $200 as a college student if you get a current CFA charterholder to sponsor you, I believe they can do 5 people per year so it shouldn't be too hard.

 

IBD is boring to be completely honest in my opinion. I'd compare it to law in that you're always at the mercy of the client. I'd say risk, AM, trading, and PE would be the best pure finance jobs someone on this board could get. You would be surprised how stable risk is as a career. Banks are only going to expand on this as well. Does anyone in ib really like going through stupid LBOs and pitchbooks 14+ hours a day while at the same time hoping your boss doesn't scream at you for a typo? I like the people who work for me so it makes doing some of the BS ops work easier and I've always wanted to be on the day-to-day side of the business.

Read your last sentence and totally agree. The ER people are the biggest weirdos in the industry if you ask me.

 

In my short career so far, I'm of the mindset that being in a BO function is never terrible, but its not really where you want to reside long term. Ideally you should also try to apply your skillset to where you're as close to the "Front Office" or revenue generating side of the business as possible. For example, in banking lots of functions such as IT, Engineering, Marketing are all back office functions whereas out in the Bay Area where I work all of the BO and FO roles are switched.

I've done both Product Management as well as Corp Dev as large Tech companies and PM was way more respected than the Corp Dev team. People in Corp Dev tried to play it off like they were close to the C suite and making strategic decisions, but a Product Leader/Head of a BU was much more influential on inorganic growth than anyone from Corp Dev. Product and Engineering was the life of the company and thus got paid the most and were the most respected.

Few leaders in the field of finance have come from the back office the same way that few leaders from tech companies come from Finance or HR. I'm sure the same could be found across nearly all industries. If you want to move and grow quickly, align yourself with the front office wherever you are and work your way up.

 

@_KrK - you're not going to win this argument on WSO. You're not entirely wrong, but there is pretty much no overlap between the people on this site and the people that you're talking about.

I go to a semi-target - we send kids to both front and back office roles (although far more to back than to front). There are generally 2 kinds of people who end up taking back office roles - people who wanted front office but weren't good enough and made the decision to settle, and people who were just looking for a corporate job and liked the small pay premium that banks offered for standard corporate drone work (with one notable exception of a kid who turned down his GS FO FT offer for GS BO FT because he didn't care about the money and wanted to work fewer hours.)

Your first point I really don't think is very true. I have friends in BO roles from both my semi-target and from non-target schools. Everyone knows the difference. Some of them don't care, or occasionally (like the example above) choose BO for their own reasons. The rest of them say they don't care, but I'm pretty sure they do.

Your second point is accurate. BO jobs are, far more than FO jobs, 'careers' where people can stick around for a long time - based on Linkedin of my school's alumni/in general. However, like people below mentioned, based on Linkedin stalking, BO jobs don't seem to end on the employee's terms when they do come to an end. Go and search Linkedin for "Previous Company: Blackstone". The vast majority of people you'll see will be back office. This is true for every top firm - with how true it is based on the strength of the firm. If you are able to sort out FO roles, it becomes even more apparent. These are the jobs being outsourced and cut.

The Third Point ties into the second. You will see that there is a fairly clear divergence of paths/tiers/background prestige between FO and BO roles. There is nothing wrong with this. But, a BO role is akin to a typical job at any other corporation, while a FO role is an entirely different animal. Exit ops diverge strictly along those lines. By your definition, every job has 'exit ops' - there is no career which WILL be your last. But exit ops like they are discussed here - with regard to revenue-generating HF/PE roles - just barely/basically don't exist for BO jobs. Sure you can go from BB tech to GE tech or wherever else. But you will almost always take a pay-cut (like-for-like) in exchange for potentially better hours/culture. I welcome you to try to prove me/the rest of the board wrong - take a stroll through Linkedin and see what you find.

It is true that BO roles for a BB oftentimes are more competitive than comparable roles for non-banking companies - and are similarly more competitive to get into. But it is still apples/oranges with FO recruiting/the FO 'path'.

 

There are going to be some people in every BO that wish they were in the FO. Most of them overestimate their skill set and understanding of finance. There are some who really may be undervalued and with a lot of work can make it to the FO (though almost never at the same company). Most others are pretty happy with their jobs and have a perspective more akin to the average worker, comparing their jobs to what else is available in the broader economy and not just things like IB/PE/HF/AM.

 

I work in ops and it really is incredibly boring and unsatisfying from a career perspective. It comes down to what the individual wants. If you want decent money with easy hours doing simple tasks then operations is for you. Nothing wrong with that, it's simply a job that pays the bills and gives you a lot of free time.

Sure prestige, ridiculous amounts of money, and more interesting work is nice and all but if you don't need that to be happy then more power to you. I remember something from an older post that always stuck with me that I'll paraphrase: Back office is great later in your career when your priorities have changed and you're kind of just chilling. But it's not good when you're young and should be more ambitious.

 

I spent a couple torturous years in the BO of a large bank before I finally broke free. The type of work done in most departments was Ops related and complete monotonous bullshit. The people for the most part were unmotivated weak personalities who's only goal was to maybe move up in their group or try for another BO job within there firm. Job prospects were shit because everyone knows what you do isn't transferable. Even within the bank the FO positions wouldn't take your transfer because they don't take BO (even with extensive networking in the firm it was very very rare). From what I saw in my time there I'd say only about 5-10% of the people that start there actually make it into a solid lucrative career path afterwards, usually involving a career change. The BO has its benefits for middle aged moms and dads wanting job security, but otherwise I'd say you're wasting your time

 

Recently made an AMA about making the switch from BO to IB, and going to say why the OP seems to be very misinformed: 1. Everyone in BO knows the difference between BO and FO no doubt. Nobody genuinely enjoys BO work, from my experience the tech/IT guys were the only people who were happy with themselves since that is what they went to school for and enjoyed doing. 2. An overwhelming majority of people I worked with in BO were trying endlessly to get the fuck out asap which definitely hindered the camaraderie that was able to be built between us since everyone spent all of their free time strategizing on how to get out. Definitely not a "career" as opposed to FO. The BO is also definitely not recession proof/more secure, the BO is a cost center with no revenue generation capabilities. As processes become more and more automated and with the looming Trump deregulation, the BO undeniably has a much more grim outlook than any FO capacity with respect to near term job cuts. 3. Traditional BO exit ops are completely irrelevant to markets/true finance that WSO is not even the right website to discuss them.

The back office is absolutely terrible for those who have the mentality that 99% of the people on this site possess, so OP you're doing us all a disservice by making posts with misleading titles/inaccurate information especially when you're a junior in college. Take it from someone who knows.

 

Risk is arguably the safest job at a BB given the curent climate. I do think OP should not bother trying to get respect for BO because this forum hates anything that isn't IB/PE/HF etc. Have you noticed that IB is always put on this magical pedestal when someone makes a ER/S&T/PWM/AM etc vs IB thread?

 

have a bud who works for BofA BO in charlotte. 80K+ a year. saying he works 40 hours a week would be an over-exaggeration. does he like it? hell no. but it pays really well for barely any real work, he now has the time to do other things....like work his startup, with a 80K salary job as a sense of security

 

Operations is basically a ticket to hell. It fucking sucks. People with no drive, ambition, or any such entrepreneurial spirit. The people come in at 8:59 and leave at 4:59. Corporations internal processes usually suck so all they're interested in on interviews is your previous experience in making processes more efficient.

Also to point out, I don't think positions like Tech or Marketing should be placed in traditional BO. Guys in marketing are often making deals with sponsors and such and leading negotiations for such things generating revenue.

 

What exactly can you do after spending a few years in something like ops/regulation/AML?

Is there any potential to do other roles at big 4 firms/ratings agencies or are you stuck in that mould for life?

 

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