Was told I have a bad attitude - any advice?

Summering at a bb, got informal feedback today from our analysts to get some insight before official mid-summer reviews in a week. I was told I make it obvious when I'm frustrated and that I don't have a great attitude. I've never verbalized annoyance, but I suppose I don't hide it either.
Don't want senior people to pick up on this, anyone have advice as to how to appear more pleasant when you want to punch assoc. in face? I actually do like my internship, but apparently i act like i despise life or something while at work.

 
jack.daniels:

anyone have advice as to how to appear more pleasant when you want to punch assoc. in face?

That's your issue. You don't even respect authority despite the fact that you're the lowest of the low. Do whatever anyone tells you to do with a fucking smile on your face as if you're ready to eat shit. It's a vicious circle. The more you bitch, the shittier work you get.

 

Just keep your head up and say the right things, even when you hate saying them. One of the 1st year analysts I'm working with is a major fucking asshole, but I pretend to like him even when he gives me attitude for no reason. It pisses me off just thinking about him but, hey, what can I do right? That's the life of being a summer intern.

 

not sure what magical answer you're looking for - seems obvious. just know that this is absolutely not a small thing - attitude is extremely important. when you come in FT, people's technical skills (after training) will be solid and eventually everyone will be up to speed with formatting, speed, modeling, etc. such that ultimately attitude will be one of the key differentiators between analysts.

 

i mean i think people generally like me. i go out with the analysts and have fun and i also get my work done. i'm just bad at hiding how i feel when i'm annoyed. i guess my question was more so are there any tips on how you guys get through shitty days/take shit without wanting to talk back?

 

...just don't act annoyed? surely if you're smart enough to land this gig, you're smart enough to keep your feelings to yourself. accept that you're the lowest rung on the ladder and smile because you can use the phrase "summering at a BB." if you'd like further instruction, literally, the following is a list of things you shouldn't do when you're assigned some menial task or you catch some flack from higher up.

do not: sigh, roll your eyes (even if you don't think they can see you), make a face, change your tone of voice, use sarcasm, slump your shoulders, or otherwise allow your body language to betray your irritation.

do: smile, make eye contact, thank people for whatever work they send your way (even if you hate that fucker's guts), show your appreciation and display genuine enthusiasm, which should naturally carry through to your body language.

if you really annoyed, work twice as hard on your assignments and imagine how fucking sweet it'll be to get a FT.

 

[quote=madmoney15]

futurectdoc:

you don't say "no, but I will look it up".

Shouldn't you actually do this?? If you really don't know the answer, I highly suggest not bullshiting and pretend you do. Telling the truth always wins, even if it makes you look bad at that particular time.

Lol re-read the post

 

For a SA attitude is 90% of the job, and as a result it is 90% of whether or not you get the offer. You absolutely need to have a better attitude on the job, but based on what you said so far you would have a horrible time as a FT analyst. If you cannot even hide your attitude as a summer you will be a very bitter FT analyst. Just suck it up and get the offer this summer, and then leverage the offer for another gig when you get back to school this fall.

 

Yeah you should really just relax and just take it as it is. It's just a small time period and if you already got feedback that you'r attitude is bad then you may be on the verge of not getting an offer. No matter what happens, just stay positive and don't let stuff get to you.

I'm talking about liquid. Rich enough to have your own jet. Rich enough not to waste time. Fifty, a hundred million dollars, buddy. A player. Or nothing. See my Blog & AMA
 

When you fuck up, don't make excuses. Just say it won't happen again, and if the mistake warrants it, ask how you can avoid making it next time.

When someone asks you to do something, say "no problem," or "absolutely" and try to sound enthusiastic.

Don't be overly sarcastic, sigh heavily when giving/doing work, grimace, roll your eyes, smash your keyboard, pound your desk, etc...

Don't BS people if you don't know an answer.

When someone explains something to you, a) seem interested and b) ask questions.

Go for drinks if/when invited.

But honestly, you probably have a bad attitude because you don't really care. I find it hard to believe someone who cares or is genuinely interested could have a bad attitude. If that's the case, just move over and let someone more deserving take your spot.

 

You're probably walking around with a pissed off look on your face even though you don't mean to. Like everyone else has said, just smile more and quit acting like there is a constant bag of shit under your nose.

You cannot help men permanently by doing for them, what they could and should do for themselves. - Abraham Lincoln
 

Get your shit together. This is how people get canned in the FT world

I'm on the pursuit of happiness and I know everything that shine ain't always gonna be gold. I'll be fine once I get it
 

Lol a lot of school kids hating on poor op.

Everyone sane hates banking ( if you don't you should probably get yourself checked). Getting told you have a bad attitude halfway through summer is suboptimal because 4 weeks in you should still be keen.

Just force yourself to smile this will also lighten your mood. You have 6 weeks left that's a very short period of time. Do the best work you can, you can get away with a worse attitude than others if you do much better work than them. It's not easy to distinguish yourself through good work in banking unfortunately since anyone can do it, but if you just put in more hours than anyone else you can over deliver that way.

 
jack.daniels:

Summering at a bb, got informal feedback today from our analysts to get some insight before official mid-summer reviews in a week. I was told I make it obvious when I'm frustrated and that I don't have a great attitude. I've never verbalized annoyance, but I suppose I don't hide it either.
Don't want senior people to pick up on this, anyone have advice as to how to appear more pleasant when you want to punch assoc. in face? I actually do like my internship, but apparently i act like i despise life or something while at work.

Start by having a good attitude in this forum :). I immediately could tell where the feedback was coming from based on your tone in this post. For example, when you say, "but apparently i act like i despise life or something while at work," you sound like you despise the feedback they gave you: the exact wrong approach to take.

Instead of thinking about the feedback like that, think of it as, "I appreciate that the associates gave me this informal feedback before my formal review, and if they gave me the feedback there must be a reason." I second the above, smile more, say hi to people, and at least pretend you enjoy your work, cuz if you don't, it might be better for you to not get a return offer. Best luck.

 

I hate to be cynical/pessimistic, but you're on the chopping block now and the remaining few weeks will be your last shot at a FT offer.

Be nice, smile, eat shit for a while. You're just an intern, so appreciate what you have now and keep gunning without all the exasperation/sighing.

 

I have had the misfortune of having to work with a number of people I couldn't stand over the years. Sometimes shoulder to shoulder. So I get how a guy might be on the rag during the day.

Here is my suggestion. There is a book called : The Power of Your Subconscious Mind by Dr. Joseph Murphy. Yes, this little gem is in the self help section. It was originally given to me by a man with grade 6 who had built a fortune as a developer and was an outstanding individual in his own right. (and still is)

I read the chapter on harmonious human relations daily when I first started in the business. It kept me moving forward in a tough environment with a couple of people I could barely control my disdain for.

I suggest you do the same...(the reading the chapter part) and keep reading it until it's hammered into your mind.

 

I'm willing to bet that majority of the people telling this kid to harden up are the same people(read:kids) that are not even social enough to get into his situation.

The answer to your question is 1) network 2) get involved 3) beef up your resume 4) repeat -happypantsmcgee WSO is not your personal search function.
 
bfin:

I'm willing to bet that majority of the people telling this kid to harden up are the same people(read:kids) that are not even social enough to get into his situation.

I agree. Telling the OP to just "harden up" isn't advice at all. It's like people post here for help to solve a problem and some people's advice is "Solve the problem!". How does that help?

It's no secret that work sometimes sucks. Sometimes people above us make us miserable.You have to realize that there's a reason why they have to pay you to do this crap. Your employer is going to tell you how they want you to do your job whether you agree with them or not. If the analysts tell you to stop looking miserable, then make an effort to stop looking miserable. It doesn't matter if you actually think you look miserable or not. They pay you. Your opinion doesn't matter. In this case these analysts that gave you this feedback are trying to help you. Be appreciative of that fact. Start being mindful of how you're communicating. For example look at your prior communications (emails) with people and try to figure out where you could've made your wording more enthusiastic. Yeah it will take more energy to do this but clearly you haven't been communicating to peoples liking.

When you get feedback like "You need to change X" the worst attitude to have is "I don't think X is a problem". I mean for instance:

I've never verbalized annoyance, but I suppose I don't hide it either.
You've already started on the wrong path here. Take this statement and erase from your mind. The analysts gave you feedback., treat it as fact. Again, they are trying to help you before less sympathetic senior people give you your real review. The first step in fixing these problems is to stop doubting that they exist. They exist to the people that matter. That's what is important.
 

I take that you get "offended" when you are offered criticism, even if in the constructive form. It's quite natural and expected for youngsters these days to display such reactions given that they definitely do carry a more "entitled" ego.

But that's ok - we all need to start somewhere. I think the fact you received this feedback is actually a very valuable milestone in your life. It's human instinct to feel uncomfortable, displeased, and reject criticism, regardless of the form. But in order to succeed, you really need to manage how to reciprocate in these situations. Even though you may not verbally express your discontent, it's hard to hide visual cues you give off from your face if you aren't genuinely accepting of criticism. You need to adapt and learn to conquer two things going forward:

1) Be able to accept constructive criticism with a positive attitude, and ultimately; 2) Be able to accept any criticism with a level head.

Not suggesting that you accept criticism freely with disregard of your own beliefs, but you should always treat it objectively without bringing in negative emotions.

 
jack.daniels:

thank you all so much for the advice. I REALIZE that i basically have no say at work and I'M PRIVILEGED to have this opportunity. I'LL BE SMILING MORE NOW THAT I REALIZE THAT.

Further note: If you go in with the attitude of you get too rather than you got too; your reviews are going to be so much better. Good luck.

 
madmoney15:
jack.daniels:

thank you all so much for the advice. I REALIZE that i basically have no say at work and I'M PRIVILEGED to have this opportunity. I'LL BE SMILING MORE NOW THAT I REALIZE THAT.

Fair. Will be working on this quite a bit

 
madmoney15:

Are you a competitive person? I know I am. If you're having trouble during the day, just keep thinking of how many other kids are submitting their application at that second to take your spot. Are you going to let them or are you going to bust your ass to make sure they can only dream of where you're at? Your call.

That's a lot easier said than done. I'm okay 95% of the time but it's those moments where you have to redo something 3 times or you get yelled at for something small that are difficult to control. or if you get staffed friday at 6 pm. When you're working 16 hours a day, the one time you roll your eyes or look annoyed doesn't seem like a big deal relative to the 50 times that day that i've smiled and accepted work. but you are all right that it does stand out and that there are people willing to do anything for this job. sometimes it's just hard to remember why

 

One thing I try to do is to practice not taking things personal. Life is hard enough and I can't be waste time taking things personal, even if they are. I always try and assume the best and take it smiling.

Try it.

Chill
 

You need to change your tune ASAP my friend. Attitude is near the absolute top of the list especially for interns and/or first years whose sole job is to walk through walls of poop. You will absolutely kneecap yourself before you even get started if you don't change that opinion of you. Bad attitude = first impression = reputation = no one wants to work with you = no good projects = no success stories = continuously put on crap pitches not deals = limited exit opps = you screwed yourself. What you need to realize is that you are already crushed, you just don't know exactly how. So try to have fun with it. Enjoy living in the bubble of the IB analyst at a good bank. You can pick your head up and think about life after the first 6 months / year. In the meantime just buy into it and try to enjoy the ride as much as possible. Joke with your analyst buddies. Don't take yourself so seriously. Laugh that you are reformatting boxes at 3AM for the 5th time.

 
Ibracadabra:

I hate how fake American corporate culture is

It's only a problem if you decide to make yourself miserable by obsessing over the fact that your job isn't perfect like you thought it would be. Sometimes you have to drink the kool aid for your own sanity.

 

Unfortunately, people's perceptions are quite subjective and can be based on random one-time things. Like you said, they might focus on the one negative, but forget the 50 positives. For example, if you showed a lot of interest in a more meaningful project, and then less interest (or indifference) when asked to correct markups, if the contrast is noticeable they could say: "oh this guy doesn't seem willing to take the bad with the good with this job, so his attitude sucks".

Anyway, if they gave you that criticism, you'll have to work on showing you "get it". Gotta show you're grateful for being there. It's a frustrating job - getting more-than-necessary number of iterations of the most inane markup edits, minor formatting back and forths, etc etc. Just know everyone else thinks so, but you just to try and focus on the positives.

 

It's amazing how people are shredding the OP apart in this post. Some of the comments on here...

As someone in a very similar situation, I can relate. And guess what? I appreciate the OP actually wanting to improve. It's not as simple as "get a better attitude". Many people have suggested the solution as smiling as if his life depended on it - that's the answer. No matter how much shit you get, you gotta keep that fucking smile on your face. And it's not that the OP walks around frowning and groaning and moaning all day. He seems to be a good lad who jokes around with other analysts and basically gets along with people well. But when something happens that he is unhappy with, that shows on his face. That's all. It's human nature.

To OP, you're gonna have to draw a line between cases where you're getting shit that you can take in, and cases where shit is being shoved down the throat. If it's the former, just keep calm and accept it with a smile. When it's the latter, go to a secluded place and freak the fuck out. Don't bottle it up. Punch a wall if you have to. But when you come back in, you've gotta be the fucking zen master.

All the best, mate, and hang in there. It's said that a poker face can be one of your biggest strengths in business or career. See what you can do to get it.

Move along, nothing to see here.
 

I definitely agree with this post. Not sure why all the hate on the op.

One other thing that I did was figure out the key things that made me annoyed and tried ways to fix them. I don't like being fake so smiling all the time for no reason doesn't work for me - I rather just deal with the issue.

For example, if I have to redo a doc 50x then I realize that it's much easier to happily deal with it if I know the reason for the changes. Sometimes circumstances change (price, market etc.), clients change the mind (typical) etc. If you can't be a part of those types of strategy discussions, ask other analysts/associates for some background. At least you can learn something out of it

 
CAinPE:

It's amazing how people are shredding the OP apart in this post. Some of the comments on here...

As someone in a very similar situation, I can relate. And guess what? I appreciate the OP actually wanting to improve. It's not as simple as "get a better attitude". Many people have suggested the solution as smiling as if his life depended on it - that's the answer. No matter how much shit you get, you gotta keep that fucking smile on your face. And it's not that the OP walks around frowning and groaning and moaning all day. He seems to be a good lad who jokes around with other analysts and basically gets along with people well. But when something happens that he is unhappy with, that shows on his face. That's all. It's human nature.

To OP, you're gonna have to draw a line between cases where you're getting shit that you can take in, and cases where shit is being shoved down the throat. If it's the former, just keep calm and accept it with a smile. When it's the latter, go to a secluded place and freak the fuck out. Don't bottle it up. Punch a wall if you have to. But when you come back in, you've gotta be the fucking zen master.

All the best, mate, and hang in there. It's said that a poker face can be one of your biggest strengths in business or career. See what you can do to get it.

This. It's hard for me to slap on a smile when I'm getting railed, but I try to atleast look composed and emotionless.
 

haha, thanks guys! how about any interpersonal methods? how do you get the frustration out? i can't really go and vent to co-workers about work related problems, and if i always go to my friends for these, i think i might burn them out too...

 
Best Response

First, health. Drink less coffee, get more sleep. Eat well. Take multivitamins, especially B complex to lift mood. Drink lots of water. Excercise every day.

Second, attitude. You are the new guy, no one cares. Sounds harsh....getting fired is harsher. You are the low man on the totem pole, and you are playing a game called: YOU LOSE. You're not in control. You can accept it, or you can let it eat you.

Third, relationships. You will meet many types of people, you can't let THEIR personalities determine YOUR internal state. So, work hard to either isolate yourself from people you don't like, or get along with people as much as you can. If people sense you are trying, all but the worst jerkoffs will reciprocate. The jerkoffs tend not to last long, so stay away from them.

Fourth, mindset. There is a time to argue, and a time to back down. Accept that you will be grumpy some days. It's called WORK for a reason. Stick with it and hold your tongue until you know what you can get away with.

Fifth, decompression. Some days, it gets the best of you. Go for a jog. Have a couple of drinks and blow off steam on Friday night. Talk to a friend. Listen to music. Build and adopt healthy coping mechanisms. Get laid.....really, it will help. When do you see freshly fucked folks in a funk?

Good luck.

Get busy living
 

It's good to take a step back and acknowledge that however bad you think a particular situation is at work, it's really not that bad. You're in an air conditioned office doing work on a computer. You might be doing a lot of work on that computer, but it's not like you're storming Normandy here. No one is holding you there against your will and your free to leave at anytime and there will be plenty of people happy to take your place. There are other jobs that are less stressful with less demanding bosses, and lower compensation. This is the business you've chosen.

"This is the business we've chosen"!
 

Two things have likely caused me more heartache than is necessary in my career:

1 Feeling responsibility/guilt over stuff that was within my control, but was also in other's responsibility or didn't mean that much to others

2 Need for affirmation/pats on the head from seniors acknowledging my hard or good work

Re #1 - do a good job and keep the front end desire to get it right, but learn to get over your mistakes and errors fast, particularly when it's caused by lack of experience or lack of sleep. Don't kick yourself to sleep.

Re #2 - wean yourself off that need. Even excellent bosses are never going to pat you on the head as much as this need will crave.

Those who can, do. Those who can't, post threads about how to do it on WSO.
 

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Get busy living
 

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