You guys ever have extremely awkward moments when discussing Harvey Balls? I had a call yesterday that was totally over-the-top. I'm usually pretty good with clients saying just about anything, but I had to mute my phone after these:
Client: "What are these called again?"
Me: "Harvey Balls."
Client: "I really love these balls!"
- later -
Client: (excitedly) "I think we might need to have more balls!"
For those non-consultants out there, Harvey Balls (pictured) are a pretty common tool for qualitative comparison.