How to make small talk?

I work at a mid sized firm and I realized recently that I am terrible at making small talk. I would see a co-worker in the break room and I can't think of anything to say?!

Please help me, how do you make small talk?

 
Best Response

Also recommend Never Eat Alone. I was terrible at small talk and that book helped me a lot. If you don't have time to read a book, the basic premise of small talk is that people want to talk about themselves / things they are interested in. Figure out what those are without intruding on personal space and then try to connect with them on those subjects.

When I moved to the buy side, I had to learn how to quickly build rapport with CEOs / CFOs who were often twice my age. People talk about fiduciary duty, blah, blah -- the bottom line is that management teams don't have to help you at all if they think you are a douche. You want to come across as likeable from the first second (this is true in pretty much everything in life). One thing that has really helped me is to look up sports results from the previous day for whatever sport is in season for whatever city I am. It takes about 3 minutes -- you can be like, "Yeah, did you watch the xyz play last night? They killed it / got killed. (Specific player) was on fire." Or whatever. I find that talking smack about Obama is generally well received as well, but you probably don't want to do that at work.

So yeah, figure out what people care about and then get in the loop. Where I work, it ranges from Xbox (which I don't play) to hockey (what my co-workers like) -- I try to pick up a little bit here and there and then work it in. A little bit goes a long way. You don't need to know a lot, just ask questions and seem interested enough to keep them talking.

 

I'm the same way. I hate all people in general, which makes it even more difficult for me to care and make an effort to say something.

Under my tutelage, you will grow from boys to men. From men into gladiators. And from gladiators into SWANSONS.
 

Just ask a question or two that will keep them talking about something they care about or hate. People love to complain, especially to young guys they want to seem cool around and give wisdom to. You'd be baffled how many times I've been able to develop a good rapport with C-level guys twice my age just by letting them give me tips about marriage (more often than not, the wisdom is to turn around and run the other way if she wants marriage). Never had a problem with dealing with older guys, especially the ones you meet in finance. If someone could teach me how to make small talk with guys my own age... now there's something I need to work on.

-45 year old man in a 25 year old body

I hate victims who respect their executioners
 
  1. Smile. People naturally respond well to a smile so long as it’s not creepy.
  2. Be warm and genuine. It’s a lot easier to have a conversation if you care about it.
  3. Start with the parrot. The parrot is that thing that stands out about the other person. It maybe a piece of clothing, something they are reading, or something you overheard them talking about. It’s a natural conversation piece.
  4. If there is no parrot, simply ask them how their day is going. Everyone has a story.
  5. Listen. They will give you multiple openings you can jump through to keep conversational momentum going.
  6. If you don’t know them already, remember to introduce yourself to them early in the conversation. Remember their name and use it the next time you speak. It’ll make round two much easier.
  7. Some people aren’t interested in talking. That’s ok. It’s no reflection on you. If you smile and are pleasant, you’ll make a positive impression even if the other party isn’t interested in speaking.

Read how to Win Friends and Influence People. It will help you outside the break room as well. Believe it or not, it's recommended reading for CIA employees.

They all have husbands and wives and children and houses and dogs, and, you know, they've all made themselves a part of something and they can talk about what they do. What am I gonna say? "I killed the president of Paraguay with a fork. How've you been?"
 

The above poster (not you Cali, lol) is deserving of my second ever SB contribution. Based solely on the CIA recommendation, I picked up a copy of HTWFAIP and loved it. Believe it or not, there is some seriously legit suggestions in there, and not that anything they say is gonna be groundbreaking, but it's stuff you just wouldn't pick up on and in practice really helps you dominate a conversation socially and have people leaving the conversation thinking you're a boss.

Favorite tidbit from the book was how it stressed how much people love hearing their own name. Don't be afraid to use it (sparingly though) in a conversation to make it feel more personal and to really butter someone up.

Also love the parrot reco

I hate victims who respect their executioners
 

Yea "How to win friends and influence people" is a great book. It opens your eyes to so much that you do in everyday life that you just don't take into consideration.

My favorite part: People like to talk about themselves. Just keep trying to get people to talk, even if your not interested. Sooner or later your going to stumble upon something you have in common, and then you genuinely do have something to talk about.

 

There really is no catch all. But it seems that at least in NYC, that baseball and basketball or the main things that get talked about. Which sucks for me because those are two sports I care the least about.

Fortunately for me, I work with people from not the US, so we talk about soccer a lot.

Music is also a very different thing. Just from reading WSO I've seen posters that listen to anything from heavy metal, to dubstep, to classical. There is no one topic that you could master that would be able to move you forward in the small talk category.

What you need to master is the way to get the other person to bring out something that you will be comfortable talking about. You can't just walk up to everyone and say "Oh man did you just see XYZ play from the game last night"

make it hard to spot the general by working like a soldier
 

music is tricky, because if you find someone that's a snob the conversation could die quickly. sports are safe, assuming you know a little something. here's what I'd talk about:

-current events in the city the other person works/lives -books you've been reading they're likely to have heard of (assuming they're the intellectual type) -TV shows they likely watch (safe stuff like NCIS or Silicon Valley, not Game of Thrones) -if they're the financial type, talk about markets.

that all assumes that I know nothing about their business. I much prefer to ask people about their work, because I find other industries fascinating. how companies make money, what affects their businesses, what trends are taking place right now, etc. if you have a general awareness of what's going on in the world, you won't have to try hard to find something to ask someone about. and if all else fails and they tell you they're a micronuclear biostatistician, you can always say "pardon my ignorance, but what exactly does that entail?"

/thread

 
thebrofessor:

music is tricky, because if you find someone that's a snob the conversation could die quickly. sports are safe, assuming you know a little something. here's what I'd talk about:

-current events in the city the other person works/lives
-books you've been reading they're likely to have heard of (assuming they're the intellectual type)
-TV shows they likely watch (safe stuff like NCIS or Silicon Valley, not Game of Thrones)
-if they're the financial type, talk about markets.

that all assumes that I know nothing about their business. I much prefer to ask people about their work, because I find other industries fascinating. how companies make money, what affects their businesses, what trends are taking place right now, etc. if you have a general awareness of what's going on in the world, you won't have to try hard to find something to ask someone about. and if all else fails and they tell you they're a micronuclear biostatistician, you can always say "pardon my ignorance, but what exactly does that entail?"

/thread

SB'd. I honestly don't think that knowing about sports, music and books is necessary. People (especially those in their roles for a long time) usually enjoy talking about their jobs. From there, I believe most people have at least some common interests and the conversation will naturally drift there. I think the best advice for small talk is be interested in what others have to say. That usually makes them want to talk to you more.

 

sports, whatever's in season, though can't go wrong with nfl any time of the year, don't fake it

what else, music / women / food / men's fashion

small talk is one of those things you will get better with in time/practice, unless you're socially retarded

key skill to have though

What is the answer to 99 out of 100 questions?
 
DeepLearning:

I didn't realize that there are BO sports and FO sports....

well I didn't wanna use the term "bankers" BC a lotta use it as a generic term for "Wall Streeters," so to speak. Tho yea I'm trying to get into the front office, tho of course I wanna network with EVERYONE I can, fo, mo, bo, etc.
 

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