NYU Business School Professor - Tell Us How You Really Feel

In case you haven't seen this yet, read below....

Sent: Tuesday, February 9, 2010 7:15:11 PM GMT -08:00 US/Canada Pacific
Subject: Brand Strategy Feedback

Prof. Galloway,

I would like to discuss a matter with you that bothered me. Yesterday evening I entered your 6pm Brand Strategy class approximately 1 hour late. As I entered the room, you quickly dismissed me, saying that I
would need to leave and come back to the next class. After speaking with several students who are taking your class, they explained that you have a policy stating that students who arrive more than 15 minutes late will not be admitted to class.

As of yesterday evening, I was interested in three different Monday night classes that all occurred simultaneously. In order to decide which class to select, my plan for the evening was to sample all three
and see which one I like most. Since I had never taken your class, I was unaware of your class policy. I was disappointed that you dismissed me from class considering (1) there is no way I could have been aware of your policy and (2) considering that it was the first day of evening classes and I arrived 1 hour late (not a few minutes), it was more probable that my tardiness was due to my desire to sample different classes rather than sheer complacency.

I have already registered for another class but I just wanted to be open and provide my opinion on the matter.

Regards,
xxxx


xxxx
MBA 2010 Candidate
NYU Stern School of Business
xxxx.nyu.edu
xxx-xxx-xxxx

The Reply:

—— Forwarded Message ——-
From: [email protected]
To: "xxxx"
Sent: Tuesday, February 9, 2010 9:34:02 PM GMT -08:00 US/Canada Pacific
Subject: Re: Brand Strategy Feedback

xxxx:

Thanks for the feedback. I, too, would like to offer some feedback.

Just so I've got this straight...you started in one class, left 15-20 minutes into it (stood up, walked out mid-lecture), went to another class (walked in 20 minutes late), left that class (again, presumably,
in the middle of the lecture), and then came to my class. At that point (walking in an hour late) I asked you to come to the next class which "bothered" you.

Correct?

You state that, having not taken my class, it would be impossible to know our policy of not allowing people to walk in an hour late. Most risk analysis offers that in the face of substantial uncertainty, you opt for the more conservative path or hedge your bet (e.g., do not show up an hour late until you know the professor has an explicit policy for tolerating disrespectful behavior, check with the TA before class, etc.). I hope the lottery winner that is your recently crowned Monday evening Professor is teaching Judgement and Decision Making or
Critical Thinking.

In addition, your logic effectively means you cannot be held accountable for any code of conduct before taking a class. For the record, we also have no stated policy against bursting into show tunes in the middle of class, urinating on desks or taking that revolutionary hair removal system for a spin. However, xxxx, there is a baseline level of decorum (i.e., manners) that we expect of grown men and women who the admissions department have deemed tomorrow's business leaders.

xxxx, let me be more serious for a moment. I do not know you, will not know you and have no real affinity or animosity for you. You are an anonymous student who is now regretting the send button on his laptop.
It's with this context I hope you register pause...REAL pause xxxx and take to heart what I am about to tell you:

xxxx, get your shit together.

Getting a good job, working long hours, keeping your skills relevant, navigating the politics of an organization, finding a live/work balance...these are all really hard, xxxx. In contrast, respecting institutions, having manners, demonstrating a level of humility...these are all (relatively) easy. Get the easy stuff right
xxxx. In and of themselves they will not make you successful. However, not possessing them will hold you back and you will not achieve your potential which, by virtue of you being admitted to Stern, you must
have in spades. It's not too late xxxx...

Again, thanks for the feedback.

Professor Galloway

 

Am I the only one that thinks the prof's response was uncalled for? Prof sounds like he has a massive chip on his shoulder if he perceives something like that as a slight.

The student mentioned in his/her email that it was the first day of class. I'm not sure whether NYU has a shopping period policy for classes, but you'd think the professor would understand if a student walked in that late. It would probably have been less disruptive to just let the student sit down than for the prof to stop talking, tell the student to leave, and then resume the lecture.

I wonder what the professor had done if he had been first on the student's shopping list, and the student walked out 15 minutes into the lecture.

Disclaimer: I'm not the aforementioned student, and definitely not at NYU (thank goodness)

 
chewingum:
Am I the only one that thinks the prof's response was uncalled for? Prof sounds like he has a massive chip on his shoulder if he perceives something like that as a slight.

The student mentioned in his/her email that it was the first day of class. I'm not sure whether NYU has a shopping period policy for classes, but you'd think the professor would understand if a student walked in that late. It would probably have been less disruptive to just let the student sit down than for the prof to stop talking, tell the student to leave, and then resume the lecture.

I wonder what the professor had done if he had been first on the student's shopping list, and the student walked out 15 minutes into the lecture.

Disclaimer: I'm not the aforementioned student, and definitely not at NYU (thank goodness)

I honestly think that the prof's response, while perhaps extreme, is justified and a much needed reality check for the student.

The student came across as a little shithead in his e-mail by providing his "opinion on the matter" and justifying his 1 hour tardiness. Frankly, as a first year student on your first day of class, you are in no position to question your professors. Furthermore, you don't show up an hour late to a class, period. If I were a professor and a kid did that in my class, I'd rip him apart then in there in front of his classmates.

Now, if the student had written a tactful and apologetic email regarding his tardiness, that's an entirely different matter.

 

You realize how much the student is paying to get his MBA (or how much debt he's taking on)? Sampling a couple classes in the first few days is fine and will save him from wasting thousands of dollars on something that isn't worth his time. Maybe the email wasn't the brightest move on his part, but the professor clearly thinks way too highly of himself and is WAY out of line. A simple "that is my policy, tough shit" would have been a lot better than the horse shit the professor wrote back.

 
Affirmative_Action_Walrus:

either way, paying a 100k for an education doesn't give you carte blanche to act like a little shithead

That's true, but if your degree is a profit-center for the school, they should be treating you with the respect a paying customer deserves, too. That includes professors not dropping four letter words in your direction.

I think the student gets it that she can't whine about showing up late to class. The prof needs to understand that XXXX is paying his salary. The way it works in the real world is that if you tell off a paying customer worth a lot of money, you get canned. Fortunately for this professor, he probably has tenure.

Rule #1: Treat everyone with respect, and do your best to respect the system. (FAIL for the MBA student for posting the response from the prof.)

Rule #2: Treat the paying customer with the utmost respect. This includes graduate students paying for their own degrees and helping to fund YOUR RESEARCH. (FAIL for the prof).

 

I think it would be interesting if we could tell who throws shit at who.

I like the students idea of sampling a class, but how effective is it to see the 1st 1/3rd of one class, the 2/3rd of another and the final 1/3rd of the last class. That is like reading the beginning of one book, middle of another and end of a third and then trying to judge each fairly.

Professor was a little pompous. I mean if I was teaching and someone came in 1 hour late, but entered quietly and professionally, I would ask them after class why there were late. The whole argument of not allowing people to come in so late is that it interrupts the professor and hurts the classes overall learning experience. Well I am sure stopping what you are doing to abruptly tell a student to leave cause way more commotion than just letting them sit down and talking to them afterward.

Both people acted wrongly, but the professor was a little high and mighty.

 
AnthonyD1982:
I think it would be interesting if we could tell who throws shit at who.

I like the students idea of sampling a class, but how effective is it to see the 1st 1/3rd of one class, the 2/3rd of another and the final 1/3rd of the last class. That is like reading the beginning of one book, middle of another and end of a third and then trying to judge each fairly.

Professor was a little pompous. I mean if I was teaching and someone came in 1 hour late, but entered quietly and professionally, I would ask them after class why there were late. The whole argument of not allowing people to come in so late is that it interrupts the professor and hurts the classes overall learning experience. Well I am sure stopping what you are doing to abruptly tell a student to leave cause way more commotion than just letting them sit down and talking to them afterward.

Both people acted wrongly, but the professor was a little high and mighty.

I agree here, although, it was an entertaining read.

 

nyu kids are mostly immature and depressed

i think there are like 4-5 suicides there per year

which i don't get , you'd think you'd be happy to live in greenwich village- I mean come on, Off the Wagon, le Poisson Rouge, it has great nightlife

there's even a senor frogs!

 

Can't believe this happened at a graduate school level, I remember similar dramas back in high school, except the instructors weren't nearly as hilarious and the student didn't use nearly as many complete sentences..

 

I agree with m2: I'm not convinced that reply came from a professor.

Understanding that the student's email lacked appropriate humility, the response came back over the top when it wasn't necessary. If there's a communications class at Stern, I would expect that professor stresses that there's no place in a professional environment for sarcasm and hyperbole, even if provoked.

And while being a student is a privilege and not a right, that person is paying a lot of money to gain an education and should be able to, politely and quietly, enter a class late. Many circumstances could cause a student to be late, particularly one in an evening MBA program: work, traffic, emergency, etc. In fact, when recruiting kicks up for the full-time students, interviews will get in the way of class schedules.

 

@the king - I agree with the point you raise. The student is the customer in this situation. I would equate the professor's throwing the student out of the class to a car salesman yelling at you for asking to test drive a couple of cars.

@AnthonyD - Using my example from above, taking a car for a pre-purchase spin isn't as effective as driving the car for a few weeks before making a decision. Similarly, sampling 1/3 of a class may not be the best way to measure the course, it would be infeasible for the student to sit in on three classes for a whole period each. Thus, I can understand his methodology for sampling all of the classes on the first day.

With that said, the student's e-mail is absolutely inappropraite and lacks any sense of respect for the hierarchical structure that runs the the business world, or academia in this instance. A more apologetic tone would have been appropriate. Perhaps the prof would've been more reasonable in his response if the kid wasn't such a prick while explaining his tardiness. The prof's response is over the top, but you can't fault him for firing back, the student forfeited any right to a respectful response by showing no regard for the pecking order.

 
darwins monkey:
@the king - I agree with the point you raise. The student is the customer in this situation. I would equate the professor's throwing the student out of the class to a car salesman yelling at you for asking to test drive a couple of cars.

@AnthonyD - Using my example from above, taking a car for a pre-purchase spin isn't as effective as driving the car for a few weeks before making a decision. Similarly, sampling 1/3 of a class may not be the best way to measure the course, it would be infeasible for the student to sit in on three classes for a whole period each. Thus, I can understand his methodology for sampling all of the classes on the first day.

With that said, the student's e-mail is absolutely inappropraite and lacks any sense of respect for the hierarchical structure that runs the the business world, or academia in this instance. A more apologetic tone would have been appropriate. Perhaps the prof would've been more reasonable in his response if the kid wasn't such a prick while explaining his tardiness. The prof's response is over the top, but you can't fault him for firing back, the student forfeited any right to a respectful response by showing no regard for the pecking order.

While I laughed hardest at the other comment, I think I agree with this one the most.

 

Personally I like to stick to the "don't sink to his/her level" motto. While the student didn't use proper judgment in sending the original e-mail, neither did the professor in firing back. If I were the professor (and if all of this is true) I would be embarrassed at that e-mail. The professor sounds like an extremely arrogant person (the student doesn't come off well either).

 

I took Galloway's marketing class at Stern. Couple of things. Galloway was hired because of his real world success in branding and marketing as opposed to some PhD who just read everything there was to read and was therefore an 'expert'. So he brings a little more salt to the classroom. In the class I took, he gave a full 30% of the grade to participation. Which is as it should be. You can have the best ideas in the room but unless you have the moxie to speak up, so what. He's also not afraid to call you out on your ideas, he wants you to be able to think on your feet. There are way too many professors at Stern that take a patronizing, hand-holding approach to education which might be fine if you are studying to be a floral arranger. You could literally put your hand up in these classes and say whatever came into your head and watch the professor work whatever you say into some plausible bullshit that you get a nice pat on the back for. These are the 'there are no wrong answers just opinions' practitioners who do MBAs a huge disservice by implying the business world is some peter pan nirvana full of understanding and non-judging wonderful sweet people. Like nobody gets shit-canned for fucking up. Galloway is the antidote to all that and deserves credit for keeping a high standard when he could easily just phone it in like so many others. Just to give you an idea of how ridiculous some of the hand-holding can get, i was in a strategy class talking about Walmart's inventory system and some guy puts up his hand and just says 'Bill Cosby', completely out of the blue. That was it, that was all he said. The instructor without missing a beat goes into some spiel about how Cosby was a spokesperson for Kodak and then spun it back to Walmart's own marketing strategy. Never asked 'wtf?' nothing, just smiled and went on. The real mistake the student made was that he should have seen Galloway as the real deal that he is, and signed up for his class. Instead he chose to have his widdle feelings hurt and ran to find another, kinder professor. Hardly CEO material.

 

@jonmorris: How is Galloway the “real deal”?!?!?

What’s his claim to fame? He founded Redenvelope.com in 97, then got kicked off the board of directors of his own company in 04. Bought enough stock to win a seat back in 06, and that sure did the company a lot of good. Its stock has plummeted since then, and its credit line has been revoked by Wells Fargo. His investment in Sharper Image went nowhere, two years after he joined the board of Harvey Electronics (at the behest of an investment firm he partnered with) it filed for bankruptcy. Gateway computers came out worse after his investment/boardship. And I use “investment” lightly, because Galloway rarely risks his own money, teams up with an investment firm that provides the capital, and he provides – well, from the results above, it’s clear he provides nothing at all. Galloway’s “real world success” as you put it – what a laugh!

 

All you guys siding with the prof. are being a bunch of little shits. You seem to be forgetting that the MBA is a pretend degree where you don't actually learn anything, you just get to write it on your resume so that it can take you closer to being a bigger douche. For fuck's sake, this guy teaches a class called "Branding." Give me a break. The kid was right to remind him that he's teaching at a business school. If the guy taught say, a class in med school, maybe you should throw him a little respect.

 
love269:
All you guys siding with the prof. are being a bunch of little shits. You seem to be forgetting that the MBA is a pretend degree where you don't actually learn anything, you just get to write it on your resume so that it can take you closer to being a bigger douche. For fuck's sake, this guy teaches a class called "Branding." Give me a break. The kid was right to remind him that he's teaching at a business school. If the guy taught say, a class in med school, maybe you should throw him a little respect.

This literally made me crack up out loud. Really funny stuff.

 
love269:
All you guys siding with the prof. are being a bunch of little shits. You seem to be forgetting that the MBA is a pretend degree where you don't actually learn anything, you just get to write it on your resume so that it can take you closer to being a bigger douche. For fuck's sake, this guy teaches a class called "Branding." Give me a break. The kid was right to remind him that he's teaching at a business school. If the guy taught say, a class in med school, maybe you should throw him a little respect.

Says the kid without a job and without a degree, pretend or otherwise.

 
Says the kid without a job and without a degree, pretend or otherwise.
I have a degree from any Ivy league and am going to be a trader at a BB after a successful internship there.

Good luck "networking" and sucking out of other people's asses for the rest of your life, trying to be PC and "respecting hierarchy." There will always be guys like me who are successful in your industry and don't take all this bullshit seriously, which should really piss you off.

 

This whole thing could have been resolved if the student just sent an email BEFORE the first class to each of the three professors. If they objected to the idea of sampling the classes and walking into or leaving the class mid-lecture, then concessions could have been made (i.e. go to that class first, sample the coursepack outside of class, etc.) OR the student could have just not registered for that professor's class.

But that would be too easy.

 
brisbane:
I believe the Deadspin post on this implies it was Galloway who sent it to his TA to send to the class.
I take back my comment, then, that the student is a FAIL for leaking the email. She is merely naive; I'm guessing she probably ran a small business or worked somewhere FAR FAR away from NYC.

I think Galloway needs to read a few books by Dale Carnegie. This isn't exactly how you make friends and influence people. I had a few profs that were a little like this, and I wonder if Galloway has gone too far in this case. A simple apology saying that you have a firm policy would have been enough. Perhaps a discussion over the phone where tone could have been conveyed better would have been appropriate if he really felt the need to say she needed to focus a little better on humility.

 

I don't know. I feel everyone is focusing on the wrong issue. Fuck the letters, it was the response that was inappropriate. While I agree that the student was out of line 2x, skipping Professor Galloway's class for 40 minutes to evaluate other classes & writing a non-apologetic email, it does not condone the professors behavior. Any student, undergrad or grad, will now have to question every email they send. There should be some level of confidentiality (more than just scratching out the persons name). I'm sure everyone in class saw who came in 40 minutes late so they automatically knew who wrote the email once the T.A. forwarded it out.

I don't mind the professor writing a berating email. In fact, it was appropriate. HOWEVER, instructing his T.A. to forward it out to the fellow class it wrong. I'm sure the university is having a chat with him right now about this issue.

 
ihatetaxes:
I don't know. I feel everyone is focusing on the wrong issue. Fuck the letters, it was the response that was inappropriate. While I agree that the student was out of line 2x, skipping Professor Galloway's class for 40 minutes to evaluate other classes & writing a non-apologetic email, it does not condone the professors behavior. Any student, undergrad or grad, will now have to question every email they send. There should be some level of confidentiality (more than just scratching out the persons name). I'm sure everyone in class saw who came in 40 minutes late so they automatically knew who wrote the email once the T.A. forwarded it out.

I don't mind the professor writing a berating email. In fact, it was appropriate. HOWEVER, instructing his T.A. to forward it out to the fellow class it wrong. I'm sure the university is having a chat with him right now about this issue.

Frankly, if a professor in an MBA program is teaching students that it's OK to treat either subordinates or paying customers this way, that MBA program has a serious problem. Why would any bank want to hire people- with all due respect to NYU MBA students- who may one day think it's OK to tell their subordinates to "Get their s*** together"?

Looks like Prof. Galloway has some issues with teaching respect. Maybe it would be better for him to focus on classes for undergrads rather than MBA students.

I really hope NYU does something to address this. A public apology to the class would hopefully clear up any confusion about exactly how NYU feels about respect.

 

I don't see the big deal

I've had a professor throw me against the wall in a fit of rage before (during office hours) b/c I had been disrespectful in a prior class. It didn't make me mad, it made me respect the guy for being a BSD, and it made me realize that you have to be a nobody until you are somebody.

You think a kid who cries over an email like the one Galloway sent is going to have the mental toughness to keep his composure when a John Mack or a Richard Fuld is screaming at him?

Galloway taught the kid a valuable lesson, one he would have learned had he played varsity sports in college or had been in the military- respect authority, don't be a sissy, don't mouth off until you've proven yourself and are in a position to do so. To me, that wake up call is worth the tuition alone.

Now I understand why investment banks and business schools value military service so much.

 
Affirmative_Action_Walrus:
I don't see the big deal

I've had a professor throw me against the wall in a fit of rage before (during office hours) b/c I had been disrespectful in a prior class. It didn't make me mad, it made me respect the guy for being a BSD, and it made me realize that you have to be a nobody until you are somebody.

In the real world, you go to jail for doing something like that. Maybe it's great and all that the prof did that for you, but you need to understand that's not acceptable in the real world. If most MDs saw you do that to a subordinate in the workplace, they would summarily fire you and then probably call the police.
You think a kid who cries over an email like the one Galloway sent is going to have the mental toughness to keep his composure when a John Mack or a Richard Fuld is screaming at him?
No. She's in an MBA program, which means she's probably going into a normal work environment (not like trading.) I can't speak to IBD, but I can assure you that if someone ever wrote a letter like that in research and forwarded it to their subordinates, that person would get a visit from HR and probably be out of a job by the end of the day. That's how this business works- you take responsibility for your actions, but you ALWAYS GIVE RESPECT. MBA professors, of all teachers, have a duty to teach that.
Galloway taught the kid a valuable lesson, one he would have learned had he played varsity sports in college or had been in the military- respect authority, don't be a sissy, don't mouth off until you've proven yourself and are in a position to do so. To me, that wake up call is worth the tuition alone.
He also taught his class a very terrible lesson- MANAGERS DON'T WRITE LETTERS LIKE THAT. Yes, you respect the system; when people don't, most professionals either communicate with them more subtly or you fire them before you ever get to that point. The only place where something like this might be all right is on the trading floor (where MBAs usually don't end up as often). This professor needs to learn how to be a professional when dealing with his students, and then teach his students how professionals normally behave.
 
Affirmative_Action_Walrus:
I don't see the big deal

I've had a professor throw me against the wall in a fit of rage before (during office hours) b/c I had been disrespectful in a prior class. It didn't make me mad, it made me respect the guy for being a BSD, and it made me realize that you have to be a nobody until you are somebody.

You think a kid who cries over an email like the one Galloway sent is going to have the mental toughness to keep his composure when a John Mack or a Richard Fuld is screaming at him?

Galloway taught the kid a valuable lesson, one he would have learned had he played varsity sports in college or had been in the military- respect authority, don't be a sissy, don't mouth off until you've proven yourself and are in a position to do so. To me, that wake up call is worth the tuition alone.

Now I understand why investment banks and business schools value military service so much.

Exactly. I don't know why this post has so many responses. Its not a big deal.

 
fhurricane:
Affirmative_Action_Walrus:
I don't see the big deal

I've had a professor throw me against the wall in a fit of rage before (during office hours) b/c I had been disrespectful in a prior class. It didn't make me mad, it made me respect the guy for being a BSD, and it made me realize that you have to be a nobody until you are somebody.

You think a kid who cries over an email like the one Galloway sent is going to have the mental toughness to keep his composure when a John Mack or a Richard Fuld is screaming at him?

Galloway taught the kid a valuable lesson, one he would have learned had he played varsity sports in college or had been in the military- respect authority, don't be a sissy, don't mouth off until you've proven yourself and are in a position to do so. To me, that wake up call is worth the tuition alone.

Now I understand why investment banks and business schools value military service so much.

Exactly. I don't know why this post has so many responses. Its not a big deal.

It matters not because we feel sympathy for either party involved, but the sheer magnitude of Galloway's contempt for the student is simply too f**ing hilarious to ignore

 

i know it is always satisfying to see somebody get their comeuppance, but this professor is honestly behaving like an imbecile and he should be ashamed of himself.

it was my experience in business school that many of the "celebrity" professors were poor teachers, and merely wanted to teach in order to feed their own egos. case in point: this professor was the founder of redenvelope and is probably not a regular, full time professor at NYU and seems to fall into this category.

With professors like this, students will be wary. The class might be exceptional, but it might be a total dud. In business school you might get to take 10-12 electives during your entire time at school, perhaps far fewer. Students rightly want to take the best classes possible - after all they are accumulating $100-120k of personal debt for the privilege.

also, business school in general has a very professional atmosphere and professors treated students like colleagues similar to a boss/employee arrangement at work not a teacher/5th grader relationship. i would never expect a ceo to send such an unprofessional email blast to the entire workforce, nor would i expect a top bschool professor to do such a thing. the "hitler" method of running a classroom will not earn a professor tenure, that's for sure.

sampling classes during the first week of the add/drop period was very common among students at my business school.

In the end, it sounded like the prof was deeply offended that a student might choose another class over his own. anyway, i did find it amusing.

and guess what, one of my old business school professors forwarded me this link! it is making the rounds of the business school circuit. amazing professor by the way. inspirational and brilliant, and never rude or arrogant.

 
Monument Man:
i know it is always satisfying to see somebody get their comeuppance, but this professor is honestly behaving like an imbecile and he should be ashamed of himself.
For me, this professor now seems to represent some of the Hitlers I had in undergrad. It may be interesting to see if he gets his own comeuppance. At the very least, I don't think it would hurt for him to write a public apology for the original tone of his letter.
You don't curse a customer paying $100,000 for a service.
BINGO! If it were a lab assistant he was cursing out, it would be ugly but maybe forgiveable. Let us not forget that he is cursing out someone that's ultimately funding his salary and research (MBA programs usually are a profit center for most schools). The fact that he then forwards the email to the class (either other paying customers or subordinates) simply exacerbates the problem.
 
IlliniProgrammer:
Monument Man:
i know it is always satisfying to see somebody get their comeuppance, but this professor is honestly behaving like an imbecile and he should be ashamed of himself.
For me, this professor now seems to represent some of the Hitlers I had in undergrad. It may be interesting to see if he gets his own comeuppance. At the very least, I don't think it would hurt for him to write a public apology for the original tone of his letter.
You don't curse a customer paying $100,000 for a service.
BINGO! If it were a lab assistant he was cursing out, it would be ugly but maybe forgiveable. Let us not forget that he is cursing out someone that's ultimately funding his salary and research (MBA programs usually are a profit center for most schools). The fact that he then forwards the email to the class (either other paying customers or subordinates) simply exacerbates the problem.

Did I miss the post where we established that Galloway who leaked the email? (there was too many to read through)

 
IlliniProgrammer:
Let us not forget that he is cursing out someone that's ultimately funding his salary and research (MBA programs usually are a profit center for most schools).

What are you talking about? Tuition covers maybe 25% of the total operating budget of a school, and that budget includes everything from salaries to janitors to power. The rest of the operating budget comes from endowment, grants, giving, and other sources. If this kid (or even a bunch of kids) stopped paying tuition, NYU's bottom line wouldn't change that much.

 

I'm one of the most right-wing and least politically correct persons on this planet, but if I'm the boss and this happens at my firm, I terminate the professor/employee the same day. You don't curse a customer paying $100,000 for a service. If it was an exceptional employee, I might just reprimand him/her for this email, but making the communication public under his own volition is grounds for termination.

Array
 

Whats with all these fire him talk? Is it really that easy to get fired these days? How bad could a email like this one make the student feel? I'd be truly surprised if he/she hasn't been belittled this way before. So what if the student is technically a "paying customer", imagine what the headline would read if Galloway was fired due to an angry email, and who would NYU hire to replace him?

Even though the reply might've been a bit of an overkill, the student needed to know what a self-possessed amature he is. Did he really NEED to send an email "offering his opinion on the matter"? At one point or another he is going to have to learn that the world doesn't exist to please his feelings.

eitherway.....the fact remains that both acted stupidly but provided WSO and the rest of the blogosphere with ample entertainment.

 
Best Response
bertcamel:
Whats with all these fire him talk? Is it really that easy to get fired these days? How bad could a email like this one make the student feel? I'd be truly surprised if he/she hasn't been belittled this way before. So what if the student is technically a "paying customer", imagine what the headline would read if Galloway was fired due to an angry email, and who would NYU hire to replace him?

Even though the reply might've been a bit of an overkill, the student needed to know what a self-possessed amature he is. Did he really NEED to send an email "offering his opinion on the matter"? At one point or another he is going to have to learn that the world doesn't exist to please his feelings.

eitherway.....the fact remains that both acted stupidly but provided WSO and the rest of the blogosphere with ample entertainment.

Umm, the professor didn't need to publicize this and embarrass the institution, which is why he deserves to be fired. Writing the email is one thing, but putting it out into the public sphere is totally uncalled for. And we aren't talking about a paying customer at McDonalds--we are talking about a paying customer in a university's cash cow program.

Array
 
bertcamel:
Whats with all these fire him talk? Is it really that easy to get fired these days? How bad could a email like this one make the student feel? I'd be truly surprised if he/she hasn't been belittled this way before. So what if the student is technically a "paying customer", imagine what the headline would read if Galloway was fired due to an angry email, and who would NYU hire to replace him?
It shows a serious lack of judgement and/or concern for the job. Most managers-of-managers have worked under Hitlers before, hated it, and want to make sure they don't lose employees of this. At a B-school, you may or may not lose paying customers over a Hitlerprof, but you'll certainly create bad managers that firms may have second thoughts about hiring.
Even though the reply might've been a bit of an overkill, the student needed to know what a self-possessed amature he is. Did he really NEED to send an email "offering his opinion on the matter"? At one point or another he is going to have to learn that the world doesn't exist to please his feelings.
She. IMHO, she was a little naive and maybe a bit of a brat. But also remember that she is paying $75K/year for school and helping to fund the prof's salary and research, so she'd better get a little respect, too. You don't talk to subordinates like that and you ESPECIALLY don't talk to paying customers like that. And if you do, you don't then forward it to the class to make an example of someone.
 
IlliniProgrammer:
But also remember that she is paying $75K/year for school and helping to fund the prof's salary and research, so she'd better get a little respect, too. You don't talk to subordinates like that and you ESPECIALLY don't talk to paying customers like that. And if you do, you don't then forward it to the class to make an example of someone.

Point taken about showing respect to the student, perhaps less profanity and he could've removed the drawn out sarcasm. I also find it interesting that he leaked the email with his name on it

 

A student is not a customer no more than a patient is a 'customer' of a doctor. This lack of personal responsibility has lead this country way astray (can we say obesity rates, national debt?). And tuition may be high but it's simple supply and demand. Stern's acceptance rate (as i recall) is somewhere close to 30%, if you don't want to shell out the dollars, don't apply. Or go to Baruch if you are that price sensitive. Being a student requires work on the student's part which nullifies the whole 'consumer' idea. You don't just walk into the place and put in the x number of hours a week and then walk out with a 4.0 MBA. You are constantly applying yourself and being judged by professors. Similarly with the social aspect, it's not Stern's problem if you just go home every day after class, that's your responsibility. And the whole 'if a manager did that he would be fired' argument is nonsense. The whole point of being in a classroom is that it is NOT the real world and you can learn from mistakes and ignorant personal behavior in an environment that won't have serious repercussions to your career. Galloway was entirely justified to send that email around. He's basically saying this: If you want to email someone in authority a whiny, immature, complaining message that is nonconstructive and comes from a place of entitlement, then be prepared to accept the consequences. Do you think this student will think twice before emailing anyone in authority again? Lesson learned. She got what she paid for. And at a bargain if you ask me. She's lucky to have had her entitlement complex nipped in the bud before taking on a real career.

 

Quia aut ea consequatur nobis autem. Qui quam velit incidunt fugiat molestiae beatae. Magni officia ipsum praesentium.

Delectus tenetur recusandae consectetur aut excepturi. Id est quod quisquam exercitationem quod omnis eum provident. Et minima corporis vero labore eos distinctio. Illo et tenetur nobis est reprehenderit inventore dicta eos.

Amet velit debitis fuga et et. Doloremque hic cumque placeat natus. Aliquid at placeat ad sit. Enim et sunt vel.

Quos quidem officiis minima amet quam voluptas. Consequatur non vero quod voluptatem. Repellendus et et inventore dicta.

 

Quas sint quo quia. Voluptatem ipsum sapiente temporibus veniam.

Neque similique numquam deserunt in quasi. Aspernatur dolore sequi temporibus qui provident saepe. Laboriosam facere quibusdam corrupti libero delectus. Tempore nemo provident numquam corrupti.

Libero dicta modi maiores quaerat et. Quia nostrum omnis deserunt. Eum vel sapiente id tempore et.

 

Voluptatem quos sit aliquid aut ut. Minus ut hic nihil omnis assumenda aspernatur ut fuga. Libero at asperiores fugit quis est. Rerum vero iusto vel et saepe.

Qui quo voluptas repellendus et. Pariatur aut quos fugiat iste id consequatur. Quos dignissimos ipsa doloremque sit animi iste.

Perferendis et quia assumenda aut. Necessitatibus quo harum optio accusantium ea. Praesentium qui qui sunt iure ut aut architecto. Aut quisquam tenetur sit a ipsam quia magnam. Nisi ex dolore cum dolorem et esse sunt. Qui nulla eum maxime enim delectus sint ullam quam.

Omnis ut minus autem. Et dolores ut consequatur voluptates est porro ea repellat.

Career Advancement Opportunities

March 2024 Investment Banking

  • Jefferies & Company 02 99.4%
  • Goldman Sachs 19 98.8%
  • Harris Williams & Co. (++) 98.3%
  • Lazard Freres 02 97.7%
  • JPMorgan Chase 03 97.1%

Overall Employee Satisfaction

March 2024 Investment Banking

  • Harris Williams & Co. 18 99.4%
  • JPMorgan Chase 10 98.8%
  • Lazard Freres 05 98.3%
  • Morgan Stanley 07 97.7%
  • William Blair 03 97.1%

Professional Growth Opportunities

March 2024 Investment Banking

  • Lazard Freres 01 99.4%
  • Jefferies & Company 02 98.8%
  • Goldman Sachs 17 98.3%
  • Moelis & Company 07 97.7%
  • JPMorgan Chase 05 97.1%

Total Avg Compensation

March 2024 Investment Banking

  • Director/MD (5) $648
  • Vice President (19) $385
  • Associates (86) $261
  • 3rd+ Year Analyst (13) $181
  • Intern/Summer Associate (33) $170
  • 2nd Year Analyst (66) $168
  • 1st Year Analyst (202) $159
  • Intern/Summer Analyst (144) $101
notes
16 IB Interviews Notes

“... there’s no excuse to not take advantage of the resources out there available to you. Best value for your $ are the...”

Leaderboard

1
redever's picture
redever
99.2
2
BankonBanking's picture
BankonBanking
99.0
3
Betsy Massar's picture
Betsy Massar
99.0
4
Secyh62's picture
Secyh62
99.0
5
kanon's picture
kanon
98.9
6
DrApeman's picture
DrApeman
98.9
7
dosk17's picture
dosk17
98.9
8
GameTheory's picture
GameTheory
98.9
9
CompBanker's picture
CompBanker
98.9
10
Jamoldo's picture
Jamoldo
98.8
success
From 10 rejections to 1 dream investment banking internship

“... I believe it was the single biggest reason why I ended up with an offer...”