WSO should create a Slack channel
The title says it all. Messaging apps are taking over, many communities shift to Slack for the benefit of quick Q&A and real time discussions. I've been a member of one Data Science community on Slack and it has been very successful reaching more than 7k users in a year. Given that WSO probably has even more registered users you can successfully leverage it on Slack and it would be very convenient to drop a quick question from your phone without going to the website creating a topic etc.. It can drive some traffic from the website but I think that total inflow to the channel will outweigh the outflow.
How do you feel about a non target slack ;)
Hey Arti, sorry for the delay in responding...I think this is an interesting idea and Slack definitely is innovative and being used as a community platform for good reason. But some concerns on how it related to WSO
WSO gets 80+% of its traffic from organic search...if we take a lot of the activity and UGC off the forums and onto a platform we don't own, we lose that organic traffic long term = bad news for WSO
Integration into WSO Community. While the interactions may be better, I'm not sure the search will be. Also, how would we bridge the gap between WSO the site and WSO Slack channel? (for the record, we do have a slack channel, it just hasn't been promoted yet because we struggle with these questions).
We have been asked to create a mobile app over the years and instead have invested in trying to make the mobile version of the site fast and user friendly. I still think we can improve in this regard, but splitting our traffic / members off to a completely new platform seems pretty drastic.
What about making the WSO Slack Group invite only for like Certified Users? So it becomes more like a private chat room for finance professionals that is associated with WSO?
Know of any ways to actually integrate Slack into the site somehow? ie port user profiles, rankings, points, etc?
I think a lot can be learned about engagement metrics that Slack is seeing and how well they do certain things (you'll notice that WSO has started adopting more of a real time feel to it as a result).
Thank you for your thoughts and I welcome more! Patrick
I totally agree with 1), however on 2) and 3) - why not trial a setup with a dedicated chat server? Could be discord or something similar or a solution that runs on our own server on here.
While a mobile app is a possibility, users typically frequent many different forums as well. There are now so many mobile forum apps for BMWs, flashlights, sports, teams, other hobbies, etc. A more consolidated way of doing it would be using a dedicated chat service like Discord (or similar) where all the interests and channels come together. But I DO agree that this might be running on a different technical platform (unless we set something up ourselves).
I use WSO on my iPad at times and it is very fast.
BTW, I miss the old BBS and IRC days.
yeah, we've tried having integrated chat solutions but it never was consistently active and it was a moderation nightmare (even more than the forums). I think part of the reason it was never super active was that we never pushed it super hard because of the fear of #1 - we could be taking our best / most active members and cannablizing our own forum.
I think there are a lot of benefits of real-time chat, but also a lot of downsides when trying to archive, organize and make the information shared in these chats actually useful to 3rd party readers.
So I'm still not sold.
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