Hallmarks of a Strong MD

TLDR: My opinion of qualities of the best MDs and senior bankers to look/work for in IBD as well as behaviours to avoid.

As someone who is a JMD and as the end of the year approaches, I've looked back on my career and try to embody the best habits of the top MDs I've worked with. When I was a(n even more) junior banker, I would think of MDs in a 2x2 matrix: X-axis - ability to win business; Y-axis - good human beings to work with. Typically, most MDs would be at the top left (great to work with, but not winning deals), or bottom right (winning lots of deals, but difficult to work with). The nature of the job makes it very hard to be top right. And this industry is littered with a$$holes in the bottom left.

As I started moving up the chain, I've been reflective about the type of banker I aspire to be (that top right). I was always aware that as your vantage point changes, so does your behaviour ("All [children] become like their [parents]. That is their tragedy." OW), so I wanted to do this post as a writing exercise and scorecard that I can review to self evaluate. I hope you find it a helpful exercise too, whether you are on the junior side trying to identify good people to work with or in the enviable position of being top dog (... instead of just "dog").

Also from a resource allocation standpoint, it offends me when I use resources judiciously and other senior bankers do not. Thankfully, the better juniors tend to gravitate towards me naturally as a result which I will happily take. Game respects game.

Mentorship / Apprenticeship Model

Any relationship is a two way street. Sure, junior bankers need to be flexible to the whims of the senior bankers they work with, but (hopefully) senior bankers have respect and extend professional courtesies to their teams. If you are a strong junior, a senior banker who recognizes your talent should groom you and help you elevate your game so that you can take on more responsibility and get promoted (and paid more). It's not altruistic. Whatever level disparity you have with your immediate senior/MD, there should be some grooming going on so that you can assume some of their responsibilities. This in turn allows them to play up also and "aspire to be more" than what they currently are. You have to earn it, but they should reciprocate.

Example: It's rarer now adays, but the best senior bankers I've seen have actually passed relationships down to their junior bankers: helping them build relationships with up and coming stars at the client that they can "grow up with" or even use as a reference to originate future business, or giving them smaller names to cover (which is made much easier with the senior banker's implicit stamp of approval in the form of a warm intro).

Honest Reviews and Feedback

Formal reviews are the worst time to give feedback. If anyone on YOUR team is doing a bad job in anything, they should be told immediately. Throwing people under the bus is usually a sign that you weren't paying attention. As the senior most banker, the buck stops with you. I feel like regardless of what title I've had in my IBD career, I've always been responsible for everything.

Example: I worked on a deal with a very inexperienced MD (did lots of flow business/capital raises, mostly co-manager positions, at a prior firm but had zero M&A experience). He made a ton of mistakes on our sellside mandate (which I helped him fixed before it got too far). Head of IBD was riding his ass for him not being on top of the deal (didn't have answers to key questions during their regular update meetings, despite me seeding him answers). During the review he gave me a below average review. Also saw him give a bad review to another junior on the team (who also did a good job and warranted an above average review). Was clearly throwing juniors under the bus. Thankfully, I established a good enough reputation with other MDs that the senior execs/compensation team knew this was BS and I was still comp'd very well (and promoted). But the story could have had a different ending if this happened earlier in my career or if I didn't have "MD diversification" in my staffings.

Responsiveness and Respect (Valuing Your Time)

In a similar vein, responsiveness is important. We all hate getting that Friday afternoon email for a Monday deliverable when it was sitting in an inbox since Wednesday. I know junior bankers get shit on for not being responsive, but the reason for that is the senior bankers get shit on WORSE for the same reasons. If a client calls or emails and you don't respond pretty f'n quickly (especially if it's urgent), you can bet they'll be PISSED. I know MD time is important, but they need to give you time as well. If you are a part of their team, even if it's for a short while (like a couple of years for many analysts), then they need to spend time with you. If an MD/senior banker isn't giving guidance, it knocks out a huge part of why this job is valuable. Sure the headline comp is good (maybe not when benchmarked against other jobs on a $/h basis) but what really makes this job valuable is the skill sets/relationships you build. If we truly believe people in this industry are talented (or at the very least, hard working), then we all need some mutual respect.

Example: Colleague of mine was working with a Director who said, "I need something this weekend, come in on Saturday morning 8 am to discuss some work". No other instructions given. Buddy showed up right on time. Director didn't show up until 1 pm, no forewarning/communication, spent an hour on his computer "getting ready" before sitting down with the junior guy. That's BS. I don't care what level you are, that's completely disrespectful and unprofessional.

I always believed that the work was as important as the MD made it. I would make a point to put together high quality work as fast as possible (staying late if I had to). But sometimes I needed feedback. Or I needed a senior banker to explain something to me. Spending the appropriate amount of time with your juniors is a huge part of that equation. To any senior person: "If you don't add value between myself and the client, why do I need you?" Client defined as senior banker (internal) or literal, fee paying client (external). The worst I've seen is when an inexperienced senior banker is avoiding giving you proper time because they honestly don't know the answer themselves ("Go figure it out yourself and take a stab at it"). This leads us to the next category...

Industry Knowledge / Experience

This is important for so many reasons. Inexperienced MDs are the worst to work with. For example, how a buyers list is created can be a huge red flag: Your MD is working on a pitch (or worse, deal) and they ask you to do a screen of potential STRATEGIC players. If your MD doesn't know who the strategics are, head for the hills. While screening for PE firms is also not great (how do you not know the potential PE buyers whose investment mandates would warrant some outreach for this asset or not? Maybe you need a refresh of their portcos and recent deals?), not knowing the strategic players in the space is a killer. This has boil the ocean all over it. Plus, that likely means they don't have a relationship so they likely won't take your outreach seriously.

Example: I did a screen of hundreds of potential targets for a JMD/Director for a pitch for a potential buyside mandate. One of the prospects was a small private company that was way too small for the deal. The Director said "Let's make this estimated revenue $50M". I made the change, did a few turns and brought it back. "This company is still too small, let's push the estimated revenue up to $70M". Changed and turned. "$70M is too small to be interesting, let's push it up to $100M". Ok, done. "Wait, how is it possible that this company is $100M in revenue? That's impossible!" I've never wanted to punch someone so much. Thank god, I kept copies of his mark up and politely reminded him that he asked me to make the changes, but I think he would have torpedoed me with a grossly unfair review otherwise. Granted this was over several days and one of hundreds of buyers I had profiled, but it was very clear this Director was "flying the plane while he was trying to build it". Also, he clearly had no relationship with the target whatsoever. I would bet $100 they wouldn't even take his call (even as small and underbanked as the company was).

"Growing Up" In Banking

This one is a bit more specific and can be a double edged sword. It can often breed the feelings of "being a junior banker was tough for me..." and can go either of two ways: (1) "... so don't complain" or (2) "... so I appreciate how hard it can be". Best MDs are firmly in the second camp. Also, not to be a bitch about it, but I don't have much respect for MDs that didn't grow up in banking (with few exceptions). They often don't value the work junior bankers put in, or have only consumed the work as a client (an industry corp dev person for example) and have a very skewed view on IBD. Someone who has only been on the client side can often not realize/appreciate how hard the work is (doesn't have respect for the job).

The exceptions I've seen to this was rock star corporates (former CEO or corp dev. type) who knew their limitations. Had amazing relationships because they were a smart, hard working person with very solid reputations in the industry. But also respected their limitations on the IBD side. If any juniors "pushed back" on work, they would at least listen ("Hey, I know we need this analysis, but it will take a while and this is why..."; "FYI, just so you know if you go down this route, it's fine, but just be aware of X,Y, and Z which may cause you issues later from a process perspective"). It's highly analogous to the MBA associate talking to the 2nd year Analyst. Your title may be technically superior, but you don't have the IBD experience and should certainly listen to your "Junior" banker in certain key areas.

Example: Was working on a deal with another inexperienced (little IBD experience, former corporate type) MD. Asked us to put together a DCF to share with buyers. Told them it was a terrible idea for several reasons: tips your hand on valuation (not always appropriate), DCF carries no water (buyers want to see precedent transactions for M&A), the way they wanted it done was overly detailed (very long time horizon for a simple business, synergies credit which did not make sense for PE buyers) in a way that wasn't valuable, not credible and would have burned a lot of time to do during an extremely busy time period.

Having a Family

I feel like it is a positive quality for MDs to have families. Pragmatically, it helps win business a la Alec Baldwin in The Departed.

But joking aside, I've noticed MDs who are married with kids would rather be at home rather than the office. I know I do. They tend to be more focused and higher impact. No boil the ocean BS. I'm here because I have to be and not a minute longer. If they aren't doing face time, you aren't doing face time.

God help you if you get an MD that hates his family. They'll call you on Thanksgiving or holidays because they don't want to hang out with their family: "Oh sorry, hun, it's a work related call and I have to take it at 11 pm on Christmas Eve".

Example: One particularly prickly MD was known for having issues with his immediate family. One day when he got home later in the evening, he sat in his car for a full hour before going inside. Not because he was worried about waking up his family, but he just couldn't bear to go in.

Epilogue

So that's my take. How about you? SB's for insightful comments.

 
Most Helpful

Great post, thanks for sharing.  Having had several bosses that would sit for an extra hour in their office mindlessly scrolling nypost instead of going home to their young kids, I got a good chuckle out of the guy sitting in his car outside his house.

Maybe I'm a schmuck, but I believe I could have lasted longer in banking with just a bit more expression of gratitude from seniors.  As an MD, how easy would it be to just sprinkle in a few more "Nice job, I know you put a lot of work into this and I appreciate it" or even just a simple "thank you"?  I'm not talking about having a parade thrown for you just for doing your job, but a simple positive message that takes 2 seconds can drastically improve morale and strengthen the team dynamic.

 

Hear hear.

I'm trying to reinforce the idea of gratitude, especially with key milestones. I'm starting to get into the habit of giving my junior team gifts (nothing too extravagant... maybe a couple hundred bucks each) when deals close. Honestly, we get paid well enough. How does this reflect on you as a human being if you can't thank the guys who did all the grunt work. Especially the good ones. Last year, I gave one of my favourites a gaming console.

 
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I started in TO at a Big Five Canadian bank. Spent time at a good BB in NYC, but am currently in a MM firm in NYC.

... Oddly, many of my examples were from Canadian banks. I think we have a terrible culture in Canada because of our inferiority complex. I honestly think the best bankers in Canada can hold their own against their US counterparts, but our deal volume and size is just significantly less (hence why I'm on this side of the border).

When I spoke to my buddies at other Canadian banks, the themes seemed to be the same: very buttoned up "corporate" style culture: "Ass in seat" by 9 am (I find the US banks to be more forgiving here... I've seen analysts consistently wander in at 10 am, but this is typically because they've consistently been up late into the AMs so usually forgiven... Canadian bankers didn't give a crap here unfortunately). Strong deal flow is inversely corellated with facetime (in any bank, in any country).

Otherwise, we are surprisingly similar as "North American" bankers.

 

Great post. I am a pretty junior guy in banking and don't plan to stay long term. That said, two thoughts on hallmarks of a strong MD:

1. You communicate the whole picture and you give juniors a transparent environment.

Juniors easily get burnt out if we don't know why we are doing something, how that pitch I put together in 3 days was going now, what are the next steps, and what piece of role I can get in ABC deal. Both my MD and VP are terrible in advocating transparency. Can you imagine >80% of my team NOT given any roadshow deck materials, company teaser, or analyst Q&A questions? Not until you ASK either the analyst who likes to keep things to herself due to insecurity or that VP for probably the same reason? I blame the MD for this, ultimately, because this is the MD's team. 

2. Spot on with MDs that did not "grow up" in banking.

My MD jumped from a government agency ~6 years ago, and to be honest he doesn't really care about the execution part of a deal, but ONLY the deal sourcing part. This eventually ends in juniors not learning as much as I/we want (not that other people care except me and one other analyst). The positive side is less hours though. However, that takes a toll on juniors because when you jump ship, you need to brush up on your deal execution knowledge. 

Update:

3. Don't underpay people and over-promise.

Most banks have standard compensation structures for base salaries. That said, it is possible that MDs intentionally give you a significantly lower-than-market base salary, while promising a "very healthy bonus", only not to deliver that promise. I know I'm lowball-ed hard compared to my peers, making 30% of what my peers make while working 90% their hours. You can be "nice", send juniors gifts, let us go home by 5pm every day to work from home or whatever, but I will remember that fact that you pay me like shit, and that might stop me from negotiating a normal, at-market salary for my next job. I will hate you forever. Years down the line, when I have a deal that you pitch, see if I pass it to you. In fact, I told all my friends who have family businesses not to do business with my bank.

Persistency is Key
 

Do your due diligence as much as possible on your MD AND VP. Your MD might be that hands-off man or woman who doesn't give a shit about specific execution details, but your VP NEEDS to show the MD that VP can manage, so your day-to-day might depends on whether your VP is an asshole. 

This is apparently hard if you just got in. After the offer, try invite one of your interviewers out for coffee. Identify the relatively personable and approachable juniors in the team. You are gonna be future colleagues, s/he will love to do that. 

If that person refuses not because of a lack of time, you have either identified the wrong person to talk to, or you don't want to work there. 

 

Relatable in Corporate America. New VP in my current department is miles better than my old one. Turned around our productivity already by a substantial amount by cutting a lot of unnecessary workflows.

Has a ton of operational experience at a few PE portfolio companies, one of which went public. Not sure if he got a lot of equity (was C-suite level for one of the smaller divisions of the company that went public) but probably only a handful of people in the Northeast as qualified as he is with our very specific vertical within healthcare.

 

Works for both consulting and IB, but the best Partners that I've dealt with are those who can still get their hands dirty and be hands on if needed. Making it to MD/Partner doesn't mean your brain automatically forgets what a model or deck is. I've worked with seniors that helped craft/finalize models or decks themselves; this knowledge of the minutia of a project also help them better understand the bigger picture.

 

My view of a good md.

1. Good handwriting

2. Responds to junior emails asking questions in a timely manner instead of at 11pm est

3. Has a "nothing to lose" mentality(so can say no to the client here and there)  nothing worse than an MD that feels insecure

4. Knows how to use ms office and windows

5.  Knows how to use a keyboard(vs only his blackberry phone).

Thats all I need

 

Some of the nightmares I’ve had to deal with include:

  • handing you a markup half an hour before a call “oh sorry I forgot to give you this” or forgetting to hit send on email comments then slating you on bonus discussions for not processing all the comments
  • generally being shit at originating (0 deals in 3 years) but complaining that the analyst doesn’t take your 0% chance fantasy pitch as seriously as the live execution work he’s doing
 

I agree - the # 1 best quality to have in a good MD is being a good person. I literally spend more time with my MD than anyone else in my life outside of my other mid level bankers. Positive reinforcement and gratitude makes a huge difference to us junior bankers. Any analyst should quit if they’re treated like shit cause you can get the same job down the street. Generalization, but you see my point.

Also an understanding that I’m a 24 year old kid that wants a social life. If things aren’t needed until next week, let me know so i can budget my time.

Would rather take an MD that isn’t a “rain maker” but is enjoyable and sustainable to work with over someone who is my 13th reason why I quit banking.

 

Your comment reminds me of one my favorite MDs - genuinely good person, had a family, super young guy. He would say “thanks boys” or “have a great weekend fellas” (when you can actually enjoy it, so it’s not insulting) after a big push or major milestone. Always appreciated because he was the type of guy who was in the trenches with the deal team too. Makes such a huge difference!

 
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