Quality of Accounts Receivable

The likelihood of collecting cash flows owed to a company in the form of receivables.

Author: Sauryan Pandey
Sauryan Pandey
Sauryan Pandey
Currently pursuing a dual-degree in B.Tech Metallurgical and Materials Engineering and M.Tech Financial Engineering at IIT Kharagpur, my focus lies at the intersection of finance, data analytics, and machine learning. My involvement in equity analysis, diverse data projects, and a consequential research internship at IIT Bombay in the field of ML/DL shows my interest in leveraging cutting-edge technologies for data-driven solutions and innovative researches.
Reviewed By: Osman Ahmed
Osman Ahmed
Osman Ahmed
Investment Banking | Private Equity

Osman started his career as an investment banking analyst at Thomas Weisel Partners where he spent just over two years before moving into a growth equity investing role at Scale Venture Partners, focused on technology. He's currently a VP at KCK Group, the private equity arm of a middle eastern family office. Osman has a generalist industry focus on lower middle market growth equity and buyout transactions.

Osman holds a Bachelor of Science in Computer Science from the University of Southern California and a Master of Business Administration with concentrations in Finance, Entrepreneurship, and Economics from the University of Chicago Booth School of Business.

Last Updated:January 7, 2024

What is the Quality of Account Receivables?

The Quality of Accounts Receivable is the likelihood of collecting cash flows owed to a company in the form of receivables. It serves as a valuable metric for evaluating a company's capability to recover the money owed by its customers.

A good understanding of the quality of accounts receivable is crucial for businesses as it helps determine the company’s financial stability, customer creditworthiness, and operational efficiency.

When a company maintains healthy accounts receivable, it means there is a high chance of obtaining the cash flows due from its customers, showing that the company has well-managed credit policies and cash collection procedures.

On the other hand, low-quality accounts receivable can imply weaknesses in the company’s ability to collect payments from its customers, possibly indicating a weak financial position.

Consequently, monitoring the quality of accounts receivable is a critical component of financial management that requires businesses to have proper strategies for timely payment collections from customers.

Key Takeaways

  • The Quality of Accounts Receivable is the likelihood of collecting the cash flows owed to a company in the form of receivables.
  • High-quality accounts receivable imply a high chance of obtaining the cash flows due from its customers.
  • Low-quality accounts receivable imply weaknesses in the company’s ability to collect payments from its customers, possibly indicating a weak financial position.
  • The Account Receivable-to-Sales Ratio, Account Receivable Turnover Ratio, and Days Sales Outstanding are important quantitative metrics used to measure the quality of the receivables.
  • Qualitative methods include analyzing changes in the allowance for bad debts, assessing the diversification of credit customers, and analyzing customer payment trends over an extended period.

Understanding Accounts Receivables

Account Receivable (AR) is the amount customers owe to the company for goods or services sold on credit. It represents the cash flow that a company expects to receive in the future.

These amounts accrue when a business provides goods or services on credit terms, allowing customers to defer payment until a later date.

For example, consider a scenario where a construction company orders building materials from a supplier on credit. The materials are delivered, and ownership effectively transfers to the construction company upon delivery. 

However, the supplier extends credit terms of 60 days, meaning the construction company doesn't need to pay immediately. Despite taking ownership, the construction company still owes the supplier the money for the materials. 

Account Receivable is found on a company's balance sheet under current assets, as these payments are generally expected within a short timeframe. 

As a current asset, it plays a crucial role in a company's financial health, supporting operational needs and growth initiatives. It is closely tied to the revenue recognition principle in accounting, which dictates that revenue should be recorded when it is earned, not solely when cash is received.

Therefore, even before cash is collected, it accounts for the revenue a company has rightfully earned, ensuring accurate financial reporting.

Efficient management of receivables is vital for enhancing cash flow and operational efficiency. This entails various processes like generating invoices, collecting payments, analyzing aging accounts, and creating provisions for doubtful accounts to manage risks.

Competent management of these assets enhances a company's working capital, providing the flexibility to invest in growth initiatives or meet daily operational needs.

Analyzing the Quality of Account Receivables

Customers who receive goods and services before paying are expected to settle their debts eventually. However, uncertainties exist, leading to an allowance for doubtful accounts—a contra asset account—to estimate uncollectible amounts.

This allowance reduces the accounts receivables on the balance sheet and mirrors the portion unlikely to be collected. Simultaneously, it generates a bad debt expense on the income statement, representing uncollectible accounts.

For example, consider a small business that extends credit on products sold to customers. It has accounts receivable of $10,000 from several customers. However, not every customer is dependable as far as the settlement of bills goes.

To account for potential non-collection, the business establishes an allowance for doubtful accounts, estimating that $1,000 of the $10,000 in accounts receivable may not be recovered due to the credit risk associated with certain customers.

This means that the company’s balance sheet shows an accounts receivable of $9,000 (the original $10,000 less the estimated uncollectible amount of $1,000), revealing a more accurate picture of the company’s assets.

At the same time, the income statement shows a $1,000 bad debt expense, considered an uncollectible part of accounts receivables, thereby reducing the company’s profit.

The company's assessment of the quality of its accounts receivables is evident in the size of the allowance for doubtful accounts. 

A smaller allowance implies a higher quality of accounts receivables, as the company expects a smaller portion to go unpaid. Conversely, a larger allowance suggests a lower quality of accounts receivables, reflecting a higher risk of non-payment.

How to measure the Quality of Accounts Receivables?

The Quality of Accounts Receivable plays an important role in the financial analysis of any business. It offers an overview of the appropriateness of the company’s credit procedures, timeliness of collections, and overall financial health.

Various metrics and methodologies are used to measure the quality of receivables. This allows companies to plan strategically and make informed decisions on managing their financial resources wisely.

Three key metrics used for this purpose are:

Accounts Receivable-to-Sales Ratio

The Accounts Receivable-to-Sales Ratio is an important liquidity metric that tells us how much of a company's sales are being done on credit. 

To calculate the AR to Sales Ratio, we divide the company's accounts receivable at a certain point in time with its total sales over a certain period.

AR to Sales Ratio = Accounts Receivable / Total Sales

This ratio clearly shows the percentage of a company's sales yet to be paid for, representing the extent of credit sales.

A low accounts receivable-to-sales ratio is generally considered favorable and implies that the company's cash collection cycle is efficient and does not pose a significant liquidity risk. Most customers pay their bills on time, providing steady, consistent cash inflows without posing significant liquidity threats.

However, a high accounts receivable-to-sales ratio suggests that a substantial portion of sales remains outstanding, and there may be delays in collecting these payments. 

Such a situation can indicate a riskier financial position, especially if these unpaid accounts are of low quality, as they may ultimately result in bad debts.

Accounts Receivable Turnover Ratio

The accounts receivable turnover ratio is another valuable metric for evaluating the quality of accounts receivables. 

To calculate the turnover ratio, we take the total credit sales generated over a specific period and divide it by the average accounts receivables balance during that same period. 

Accounts Receivable Turnover Ratio = Net Credit Sales / Average Accounts Receivable

The formula for average accounts receivable is given as follows:

Average Accounts Receivable = [Beginning AR + Ending AR]/ 2

This ratio essentially measures how quickly a company can transform its accounts receivables into actual cash.

A higher turnover ratio is a strong indicator of superior accounts receivables quality. It signifies that the company excels in collecting payments, swiftly converting outstanding receivables into cash and that its credit policies and collection efforts are effective.

Conversely, a lower turnover ratio can suggest lower-quality accounts receivables. This may imply that the company faces challenges in collecting payments promptly, potentially due to lax credit management or difficulties in managing customer relationships.

For example, consider two companies, A and B, in the same industry with similar sales on credit. Company A has a receivable turnover ratio of 10, while Company B has a turnover ratio of 5. 

This means that Company A collects payments at twice the speed of Company B, thereby minimizing the risk of bad debts and enhancing liquidity.

Days Sales Outstanding (DSO)

This ratio provides an easily comprehensible measure of how efficiently a company converts its receivables into cash.

To calculate the DSO, we divide the average accounts receivables balance by total credit sales and then multiply the result by 365 (days). 

DSO =  (Average Accounts Receivable / Net Credit Sales) * 365

This straightforward formula offers insights into the average number of days it takes for a company to transform its outstanding receivables into actual cash.

A shorter DSO is a sign of higher accounts receivables quality, as it indicates a faster cash conversion process.

The company effectively collects payments from its customers in a relatively short period, ensuring a quicker turnaround of receivables into cash. This shorter cash conversion cycle contributes to robust liquidity and financial stability.

Conversely, a prolonged DSO can be a red flag, especially if it exceeds 90 days. This suggests that receivables are aging, remaining unpaid for an extended period, and may be less likely to be collected promptly. 

Such a scenario can have potential implications for corporate earnings and liquidity, as it may lead to cash flow challenges and financial instability.

Common methods for assessing the Quality of Account Receivables

We have seen how to quantify the quality of receivables using various financial ratios such as AR to Sales ratio, AR Turnover Ratio, and Days Sales Outstanding.

However, analysts have developed many different methods to uncover the underlying quality of a business’s accounts receivable over the years. 

Some common qualitative methods include 

  • Analyzing changes in the allowance for doubtful accounts that serve as a financial buffer against potential credit losses.
  • Assessing the diversification of credit customers of a company by examining how diversified its debtor customer base is across various industry sectors.
  • Analyzing customer payment trends over an extended period to gain insights into the long-term payment behaviors of customers.

These methods qualitatively uncover the nuanced aspects of the quality of account receivables of a company, which allows analysts to delve deeper into a company’s financial health.

By using a combination of qualitative and quantitative methods, we can gain a better understanding of the company’s credit policies, cash collection efficiency, and customer creditworthiness.

Analyzing Changes in Allowance for Bad Debts

The Allowance for Bad Debts, also known as the allowance for doubtful accounts, is a contra-asset account representing the portion of accounts receivables that a company estimates may not be collected. 

This allowance serves as a financial buffer against potential credit losses, making it a vital component in evaluating the health of accounts receivables.

Here’s how changes in allowance for bad debts can be analyzed:

1. Identifying Trends and Patterns

Analysts can identify trends and patterns by scrutinizing changes in the allowance for bad debts over time. An increase in the provision for bad debts may raise questions about the company’s ability to recover payments from its customers.

2. Comparative Analysis with Industry Peers

We may compare a company’s allowance with the change of allowances of the other companies within the same industry to get an insight into the company's condition.

Suppose a company’s allowance is increasing faster than the industry average. In that case, this can imply that the company is having difficulty collecting the outstanding payments from their customers or they are not sure about the ability of their customers to pay.

3. Management Commentary

Management's commentary in financial statements or annual reports often offers insights into the reasons behind allowance changes. 

Management may provide information on adjustments to credit policies, shifts in customer creditworthiness, or economic conditions influencing the allowance.

4. Influence of External Factors

External factors, such as economic conditions, industry dynamics, and market trends, can also influence the allowance. Companies may increase their allowances during economic downturns due to heightened credit risk.

Assessing Debtor Customer Diversification 

A practical method to evaluate the quality of a company's account receivables is by examining how diversified its debtor customer base is across various industry sectors.

Here’s why debtor customer diversification is important for the quality of the receivables:

1. Reducing Sector-Specific Risks

When a company's receivables heavily depend on customers within a single industry, it becomes vulnerable to economic challenges affecting that sector. Conversely, when a company's receivables are spread across various industries, it protects against sector-specific risks. 

2. Enhancing Stability

Diversification is a risk management strategy shielding the company from potential credit losses and associated financial instability. So, even if one industry falters, the overall receivables are less likely to be significantly impacted. This enhances the financial stability of the company.

3. Reducing Individual Customer Risk

If each customer owes only a small part of the total receivables, the company is less exposed to the risk of a single customer's default causing significant financial harm.

For example, imagine a manufacturing company whose 90% receivables come from clients in the automotive industry.  In case of a severe downturn in the automotive sector, it might lead to a cascade of late payments and defaults. 

However, if the manufacturing company has a diverse customer base with smaller individual contributions, it's better equipped to withstand industry-specific storms.

Investors often favor companies with diversified receivables and lower individual customer shares because it reduces the risk of sudden financial setbacks due to customer defaults.

Analyzing Overdue Customer Payments Trends

Another method to assess the quality of a company's account receivables is by analyzing the trends in overdue customer payments. 

Here’s how this method can be used for analyzing the quality of receivables and why it’s important for investors: 

1. Aging Analysis

This technique involves "aging" the accounts receivable to gain insights into the long-term payment behaviors of customers.

Examining overdue payments over several months or even years provides a more comprehensive understanding of the company's ability to collect outstanding balances consistently.

The aging analysis is an effective tool for risk assessment. Overdue receivables indicate not only the duration but also the severity of overdue payments.

2. Risk Assessment 

By conducting a risk assessment, you can keep your finances in check and avoid potential credit losses, enhancing financial stability. 

For instance, knowing that a significant portion of receivables has been outstanding for an extended period can signal potential credit risks or issues with customer creditworthiness. The company can then take the necessary steps to improve customer relationships and credit policies.

3. Investor Considerations 

Investors value this method as it provides a window into the company's credit management practices, potential vulnerabilities, and insight into the business's financial health.

This information helps investors make informed decisions about their investments and evaluate the company's ability to generate future cash flows.

4. Impact on Cash Flow and Profitability

Overdue receivables can impact the company's cash flow, profitability, and overall financial health. Companies with a lower proportion of overdue receivables are often seen as better at maintaining accounts receivable quality.

Check out the following video for a further explanation of this method and how to improve the cash collection process.

Quality Of Accounts Receivables FAQs

Researched and authored by Sauryan Pandey | LinkedIn

Reviewed and edited by Parul GuptaLinkedIn

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