Customer Services Representative
Overall experience
Difficulty
General Interview Information
Outcome
Accepted Offer
Interview Source
Applied Online
Length of Process
Less than 1 month
Interview Details
What did the interview consist of?
Phone Interview
1 on 1 Interview
Background Check
Please describe the interview / hiring process.
Initially a phone interview with the recruiter, who prepared me for the types of questioning to expect (STAR method). Then a 40 minute Zoom interview with 2 people, one from HR and one from the department (Pensions & ISAs). The questioning was very generic on background, then on what would you do if..., give an example of a time when...
This was followed by a further 20 minute telephone conversation with the team leader.
This was followed by a further 20 minute telephone conversation with the team leader.
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