ACH Operations Analyst

1st Year Analyst

Tempe, AZ
United States

Interviewed: April 2012

Overall experience




General Interview Information


No Offer

Interview Source


Length of Process

Less than 1 month

Interview Details

What did the interview consist of?
Phone Interview
1 on 1 Interview
Please describe the interview / hiring process.
I received a call from a recruiter who interviewed me briefly on the phone, mostly with "fit" questions. He later called me again and told me that he had referred me to the recruiter for the operations center in Tempe, AZ and that she would get in touch with me.

I then had a second phone interview with the recruiter, which went well. She then invited me in for an all day interview at their offices in downtown Phoenix. I then had three separate interviews, one with the head of HR, one with the head of the Global Payments group, and one with the head of the ACH Operations group. All the interviews seemed to go very well and the interviewers were impressed with my qualifications.

However, I had difficulty coming up with the "why" of wanting to work there. The general consensus seemed to be that I was overqualified the the group I was applying to, while still lacking the technical skills of someone who had a background in banking operations.

Ultimately, I received a very cordial phone call from the head of HR informing me that they had hired someone with an operations background for the position but that they would like to keep in touch with me for further opportunities.

The interview was entirely fit based, there were no technical questions whatsoever. The individuals who worked for the company seemed to enjoy their jobs and were glowing in their praise of the culture of the company during the interviews.

The one thing I would say is that they are a relatively small outfit for a commercial bank so they prefer to hire for positions slightly above entry-level to minimize training costs and downtime.

It does seem like it would be a solid place to work though. They primarily do commercial banking for startups and VC funds in Silicon Valley so there is a very real possibility of a sort of backdoor entry into VC. In addition, the employees that I talked to indicated that it was relatively trivial to transfer to FO positions at some point if you wanted to do that. Most of them just preferred the lifestyle/pay balance of the ops.

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