Customer Service Representative

Status
at
Group/Division/Type
TD Canada Trust
City
Vancouver
Interviewed
July 2013
Overall experience
Very Positive
Difficulty
Easy

General Interview Information

Outcome
Accepted Offer
Interview Source
Applied Online
Length of Process
Less than 1 month

Interview Details

What did the interview consist of?
Phone Interview
1 on 1 Interview
Background Check
Please describe the interview / hiring process.
Started off with a brief/introductory phone interview with an HR Rep. Asked very basic questions about your past experiences and how you handled different situations. It was a very laid-back type of phone interview, asked about my career aspirations, goals, and what my plans were for the upcoming year. A week later, met with 2 local Branch Managers for an in-person interview. They looked over my resume, and asked specific questions tailored to the position I was after. Lasted a good 40 minutes or so, very laid-back once again and had a great time actually. A week later, got a call from HR and went down to corporate to discuss the position a bit further and sign papers!
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$500m+
Est Annual Revenue

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