Customer service assistant Interview - Generalist
What do you think you need to do if the customer requests for help?
Are you familiar with the use of internet banking, ATM, cash deposit machine etc?
If the sales staff asks for referrals, what should you do?
Walk me through the process of wiring money via the bank's internet banking app.
How do you help the customer buy securities using the ATM? Is there a service fee that is charged to the customer?
Are you able to stand for long periods of time? Are you able to speak multiple languages?
or Want to Sign up with your social account?