american airlines Overview
The Overall Ranking is a score from 1 star (very bad) to 5 stars (excellent) generated based on the Company Reviews of current and former employees at this company, taking everything into account.
The number you see in the middle of the donut pie chart is the simple average of these scores. If you hover over the various sections of the donut, you will see the % breakdown of each score given.
The percentile score in the title is calculated across the entire Company Database and uses an adjusted score based on Bayesian Estimates (to account for companies that have few reviews). Simply put, as a company gets more reviews, the confidence of a "true score" increases so it is pulled closer to its simple average and away from the average of the entire dataset.
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Company Details
Headquartered in Fort Worth, Texas, within the Dallas-Fort Worth metroplex, American Airlines is a prominent US-based airline. It holds the title of being the largest airline globally in terms of scheduled passengers carried and revenue passenger mile. With its regional partners and affiliates, American Airlines operates a vast network, both internationally and domestically, offering to nearly 350 destinations across 48 countries.
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