Client Services Manager

There was a phone interview with HR, followed by an in person sessions that consisted of four back to back one on one interviews, each one lasting about 20 minutes. At the end of the interview I was given a take home writing sample and excel based test that I had to complete in 24 hours. A week after that I had a final phone interview with the director of the department. I was offered the job 3-4 days later via phone from the HR person.

The interviews were all behavioral questions and more to just get a general feel for my background and personality. The take home test and writing sample were pretty simple and were just to gauge how I would react in a few common client situations. I know however that the sample has changed since then, as I helped redesign it.