Consultants, tell us what your industry verticals are like

Lots of talk on Industry groups are on the banking side, but very little on consulting. What are the different industry verticals like? Obviously, there are changes from region to region and firm to firm and project to project, but I imagine at some generalizations arise:

Private equity groups work lots of hours, same for financial services, lots of travel for consumer/retail, etc.

What's the good, the bad, and the ugly? Are low-margin/challenging industries like aviation always going to offer crap work-life balance projects because they will hire a barebone consulting team?

C'mon consultants. A bit less capabilities talk, a bit more industry talk.

 

I have a lot of travel, almost across all clients. I am in many different countries/cultures/languages which is something I enjoy. Most trips are across the Americas and EU + CH.

  • Fintech is one of our core activities and many clients need a lot of education about concepts and where limitations exist. Some believe blockchain is going to resolve all existing issues (it won't).
  • retail banking clients are the easiest for us; easy as in BAU mostly. most interesting things are innovation products and roll-out within payments, digital, web, mobile
  • most challenging clients are venturing into a space that isn't compatible or "normal" in their society or within their cultural norms. Think consumer credit facilities in a cash country. Or mortgage and financing products in a rental heavy market.
  • Most annoying aspects are the "brainstorming minutes" after partners meet for golf or whatever they do on weekends. Like... hey, let's do some innovation consulting for gambling clients in Vegas. Or how about exploring new clients in South America or South Africa? Nobody seems to care we have neither competency nor employees in this field or location but I guess they had to come up with something.
  • M&A advisory is something that worked well for us (both billables and culturally, we have good contacts to startups) but apparently our relationship managers haven't been selling those services...
 
Best Response

As someone who has been at MBB for 3 years, I think I can share some things here (please note this can vary a LOT between companies and/or offices):

1) Consumer Goods projects can be a shithole, especially when it is a new client for the firm - Shit tons of data to treat and analyze - If product is extremely specific (e.g. devices for people with hearing impairment), it can be an enourmous mess to get the insights

2) Projects for private equities will have long hours but are super fun! - Client is sharper vs. avg. client - Topics are usually interesting (i.e., no PMO shit)

3) Projects for large industrial goods / energy players are quite interesting and impactful - Usually high impact (8 to 10 figures impact are common) - If you're dealing with shopfloor guys, they tend to be waaaaay nicer than the avg. dickhead in banks

4) Financial cases (banks, insurers, etc.) are super challenging because clients are usually very sophisticated - Having to outsmart the smart guys can lead to long hours and stressful projects - Nice impact and provides you with nice basic financial knowledge (especially if, like me, you have an engineer background)

5) Public sector projects can reshape the way you view the world - Sometimes the client hires you to work in a project you don't believe from the start (because of political views or whatever reason) and that is an enormous opportunity to see things through a different perspective - Easy to cause an amazing impact for your resumé

6) Telco projects: stay away - Shit tons of data, immensely margin-pressured industry - Every penny matters in this shit, they'll squeeze you like a fucking orange in order to find savings opportunities - Not that interesting from my perspective and discussions tend to end being super technical

In terms of project scope: - PMO projects: boring as hell but amazing worklife balance - Strategy projects: ranges from challenging to hell, usually super interesting - Operations projects: usually interesting but can have a lot of pressure (especially if sold with variable fees) - Cultural change / bla bla bla: bullshit as hell and can range from amazing worklife balance to shitty hours - Delayering: analytically boring but nice negotiation improvement opportunities (I always love the bargain session when you tell a manager he'll have to decide which 2 persons to let go)

Hope this helps you create your vision about the consulting industry.

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