What does it mean to create "processes and process documentation"?

I'm applying for an entry level hedge fund job, and one of the questions on the app is: "Please describe any roles where you improved or created processes and process documentation." All rude responses will be reported. Any attempts to gain credit by responding to this question without a valid answer will also be reported.

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A process document just provides a step by step on how to do some process. They're in every line of business and are usually done by a business analyst or outside consultant. Just a lot of flow charts and the like--i think people use visio a lot for them, so if you have experience with that, you could mention it. A process is just a process. BTW, you're asking to get rude/bs responses with those rules.

 
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