MasterCard

It is an American financial holding company located in Payment, New York, at the MC International Global Center

Author: Manu Lakshmanan
Manu Lakshmanan
Manu Lakshmanan
Management Consulting | Strategy & Operations

Prior to accepting a position as the Director of Operations Strategy at DJO Global, Manu was a management consultant with McKinsey & Company in Houston. He served clients, including presenting directly to C-level executives, in digital, strategy, M&A, and operations projects.

Manu holds a PHD in Biomedical Engineering from Duke University and a BA in Physics from Cornell University.

Reviewed By: Andy Yan
Andy Yan
Andy Yan
Investment Banking | Corporate Development

Before deciding to pursue his MBA, Andy previously spent two years at Credit Suisse in Investment Banking, primarily working on M&A and IPO transactions. Prior to joining Credit Suisse, Andy was a Business Analyst Intern for Capital One and worked as an associate for Cambridge Realty Capital Companies.

Andy graduated from University of Chicago with a Bachelor of Arts in Economics and Statistics and is currently an MBA candidate at The University of Chicago Booth School of Business with a concentration in Analytical Finance.

Last Updated:November 30, 2023

What Is Mastercard?

MC Inc. (stylized as MasterCard from 1979 until 2016 and as MC after 2016) is an American financial holding company located in Payment, New York, at the MC International Global Center. 

O'Fallon, Missouri, is the home of the Procurement And Logistics Headquarters, which is situated in St. Charles County, Missouri. 

Its main business is to handle transactions between financial institutions and card-issuing banks or building societies of customers who use the "MC" brand debit, credit, and rechargeable cards to make transactions all over the globe. 

Since 2006, MC Worldwide has been a publicly listed firm. MC Worldwide was a partnership controlled by over 25,000 banking firms that issued its branded cards before its first share sale.

MC is a banking and finance company that makes most of its money through gross dollar volume fees. MC cardholders are open-loop cards issued by member banks with the MC logo. 

This implies that the card may be used everywhere that accepts the brand.

MC, Visa, American Express, and Discover are the four largest payment card issuers in the payments business. Each firm runs a payments network and collaborates with various financial institutions to provide card services.

Personal numbers on all digital payment cards begin with an issuer identification number (IIN), which identifies the network operator for bank transfers. If there is no logo on the card, the IIN can assist in recognizing the brand.

MC is one of four main U.S. processing networks that provide technology to allow individuals, businesses, and organizations to make online payments. 

In addition, The company provides banking firms with payment solutions, such as card transactions, that they may sell to consumers and companies.

Many people only know the company as a credit and debit card corporation with a well-known logo. 

The financial institution, on the other hand, has a significant impact on the credit and debit cards available, as well as how companies may take credit cards and complete transactions. Learn more about the firm, its operations, and what it must provide. 

Types of Mastercard Products

The company network infrastructure is responsible for routing payment transactions and facilitating the data exchange required to execute a purchase. The account holder, the card issuer, the merchant, and the acquirer (the merchant's bank) are all involved in most purchases. 

There are several options that banks may provide to customers.

1. Credit to Individuals

Credit card issuers allow users to make purchases while deferring payment using MC's credit information solutions. 

Credit companies can tailor credit card products to different categories of consumers using MC's benefits packages. Capital One, Chase, and Citi are some major credit card issuers providing credit cards.

2. Debit Card for Customers

Domestic debit products from the company allow customers to access their cash in their bank accounts. With some rebating schemes, clients may also purchase goods and earn cash back through a bank branch, ATM, or point of sale.

3. Cards with a Prepaid Balance

Consumers who do not have a bank account or a credit history can use prepaid cards to pay for products in advance. 

Companies and businesses can utilize prepayment services to pay bills, transmit peer-to-peer benefits, receive paychecks, access subsidized health care, and even receive jobless benefits or Government Social Assistance.

4. Credit and debit cards for business

MC's corporate credit and debit solutions are designed to help companies of all kinds and government organizations manage communications and spending while lowering overheads.

5. Rewards and Loyalty

Card issuers may leverage the rewards program to give cardholders incentives and services. For example, all possible benefits are access to international airline terminals, butler service, financial services, disaster card replacement, and additional cash advances.

6. Tiers of MC Benefits

MC has three tiers of advantages in its loyalty and rewards program: Standard, World, and World Elite. Each level adds to the rewards of the preceding one.

Other advantages may include payment for baggage delays, extended warranties, a refund for lost or damaged luggage, and coverage for rental vehicles, cellphones, travel cancellations, and trip delays. 

In recent years, MC has worked hard to introduce several solutions aimed at helping to digitize business-to-business (B2B) payments worldwide, as well as forming several key relationships with other platforms to accelerate the advancement of new B2B transactions.

While MC may make certain perks available to card issuers for inclusion in their programs, not all card issuers do. Therefore, if you are looking for a credit card, focus on the card issuer, the card's rewards, advantages, and price instead of the network.

The Mastercard Business

MC reported $6.3 trillion in gross dollar volume in 2020, representing the total amount of money transacted across all its card services.

The company collaborates with several institutions to provide a variety of cards. Credit, debit, and prepaid cards are all available through the company. MC's revenue comes from open-loop credit card relationships with banking firms and their corporate co-brand partners. 

1. Financial organizations can issue branded and co-branded cards. 

MC collaborates with member financial institutions to provide consumers, academics, and small companies with Contactless payment cards.

Member banking institutions frequently form co-branded arrangements with organizations to offer MC-branded rewards cards to their customers. Airlines, hotels, and stores are examples of these businesses.

When a banking firm joins forces with MC, the financial institution becomes the issuer. Therefore, the conditions and advantages that a cardholder can obtain on their card are determined by that institution. 

For the issue of a credit card, debit card, or prepaid card, a commercial bank may opt to collaborate.

Financial institutions provide a variety of features on Contactless payment cards to appeal to a variety of customers. Some popular credit card characteristics are no annual fee, issuer-branded or bespoke association bonus miles, cash back, and 0% introductory rates.

When a major bank issues credit, debit, or prepaid MC cardholders through a partner, the financial institution is responsible for all assessment and card distribution. 

2. Processing & Fees for the Mastercard Network

Several connection maps exist inside the MC network depending on the kind of card and the agreements. Regardless, MC levies a fee for each MC transaction.

Account holders, businesses, acquisition banks, sponsors, and MC as the network processor are typically the five parties engaged in a payment. However, depending on the card and merchant agreements, fees may vary.

MC oversees workflow as an innovation capacity service provider. Although MC may charge a switching fee to an MC provider of a card acceptance, most transaction costs are known as Swipe fees and are arranged between the issuer and the purchaser.

Interchange fees, which credit card issuers collect, consume the most significant portion of the charge and rate pie. These fees are frequently expressed as a percentage plus a predetermined sum. 

The credit card network (such as Visa or Mastercard), whether the card is a debit or credit card, how the payment is handled, and the merchant category code are all factors that influence interchange fees.

Whenever the issuer obtains clearance, the transaction information clears between the two parties' banks, and the payments settle, Mastercard collects a transaction switching charge. 

These incisions are microscopic, yet they add up. Mastercard's transaction processing fees are rising faster than domestic evaluations year after year.

3. Issuers and merchant discounts

The merchant discount rate is the cost of payroll services for debit and credit card transactions charged to a business. Before taking debit and credit cards as payment, the business must set up this business and agree to the fee.

The merchant discount charge in a four-party billing system (Visa and MasterCard) comprises interchange, a cost paid by a merchant acceptor to the issuing bank (card issuer), and extra clearing and settlement fees. 

The charge refunds the issuer for the time it takes to reclaim the settlement value from the end-user following the settlement with the acquiring bank/merchant bank. It is also an income stream for issuers.

A business must have its own (acquiring) bank responsible for receiving money transfers on the MC network to accept MC electronic payments. 

When a cardholder uses his or her MC, money is sent from the borrower's (MC-issuing) bank to the merchant's account. On each transaction, the retailer pays the provider a charge called the merchant discount.

The preponderance of MC's revenue comes from interchange fees imposed on issuers and acquirers, who pay MC on a gross dollar volume basis (GDV). The GDV charge is expressed as a percentage of the total GDV. 

According to the founder card contract, issuers may be compelled to pay a fee to MC. The issuer manages and decides on the primary credit card features (e.g., Chase or Citibank). Though certain rewards may be exclusive to one another, this article will go through the most notable ones. 

Visa vs. Mastercard

Both Visa and MC have identical perks, so picking one over the other will not make much difference.

The issuer manages and decides on the primary credit card features (e.g., Chase or Citibank). Though certain rewards may be exclusive to one or the other, this article will go through the most notable ones.

You can contact your issuer to ask if they can move your network if you truly believe in one of these perks. While this strategy is not always practicable, it has been proven to work and is worth a go. 

Credit cards are divided into three levels on the MC network, each including all the features and privileges of the tier below. These are, in ascending order of exclusivity: 

Standard (does not provide anything particularly exceptional), The World's Elite  

Overall, Visa provides much more benefits than MC, even though the main categories are the same.

Visa has a three-tiered system, from Visa Traditional through Visa Signature to Visa Infinite. 

While the Visa Traditional offers a few additional perks than the normal MC, the Visa network at its most basic level does not.

Most of the network's perks are available on Visa Signature and Infinite cards.

Advantages Of Mastercard

There are several advantages that both Visa and MC offer. Some exist because of government legislation, while others have evolved into industry standards that issuers require networks to supply to their cardholders.

1. There is no risk of responsibility

Both Visa and MC protect unauthorized charges. You may report illegal or fraudulent purchases made with your credit card to your issuer and have the activities reversed. Visa or MC will be the ones to bear the costs in this case.

2. Emergency services across the world

Visa Infinite cardholders can access travel and emergency support services, which may be accessed from anywhere globally. 

MC offers Global Emergency Services for all card levels, available at any time, location, and language. These services can assist you in replacing a lost or stolen card, obtaining a cash advance, and more.

3. Mobile phone security

To provide cardholders with peace of mind, Visa and MC each offer cell phone security. Every month that customers pay their wireless payment with their Visa card, Visa Signature members can obtain mobile phone protection.

Cell phone protection is also available through World MC, with a yearly limit of $1,000 ($600 maximum per claim, two claims per year).

The only distinction between Visa and MC is that your card is connected to the company's payment network. So, a Visa card will not operate on the MC network, and the reverse is true.

Any additional card distinctions are, in the end, down to the individual card you hold. Not all MC cards are created equally, and not all Visa cards are created equally.

Major Challenges Of Mastercard

Mastercard argues that its ability to be an inter-network, encompassing domestic, bridge, card-based, and consideration transactions, is one of its primary advantages over digital currencies. 

The firm will continue to expand and improve each of these platforms. 

The sector will continue to provide customers and investment firms with a wider range of alternatives for traditional credit, debit, prepayment, and goods in relation to direct products, repayment plans, and infrastructure.

Despite its dominance in the global payments services business, MC nonetheless confronts substantial hurdles. 

One of the largest is government regulation: MC has faced multiple antitrust challenges throughout its history, and regulations in many locations where it operates are constantly changing. 

For its business to grow, it must be agile and alert. This is a vital part of the company's sustained success, especially considering the company's multinational and cross-border operations.

Mastercard must keep offering compelling and valuable goods to each part of its transaction environment. 

Banking firms must continue to feel that issuing cards with the MC brand is in their best interests, and retailers must be prohibited from placing surcharges on items to offset expenses.

Customers must find the entire procedure straightforward, efficient, and attractive compared to different payment methods.

Expansion into emerging businesses is critical to MC's expansion. For example, Barclays, HSBC, Yoyo Wallet, Global Payments, Wirecard, Worldpay, and Barclaycard, which handles half of all U.K. card purchases, were among the U.K.

Service providers were advertising MC's Pay by Bank service, which was introduced in 2016. Pay by bank allows people in the United Kingdom to purchase products and services using money from their bank accounts and mobile banking applications. 

The goal is to make the software worldwide rather than simply for the United Kingdom. 

Finally, given the fierce rivalry between competing firms and innovative applications and firms, MC must guarantee that its products are on the level with, if not better than, those of the competition. 

Researched and authored by Abdelmoussaour Boukhatem | LinkedIn

Edited by Ka Chun CHIU | LinkedIn

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