Is reconciliation becoming a skills problem, not just a process problem, in corporate finance teams?
As finance teams grow, reconciliation work increasingly depends on a few people who understand the edge cases across systems. When those people are unavailable, close timelines slip and exceptions pile up. It starts to feel less like a process issue and more like a skills and knowledge concentration problem.
Some teams I’ve spoken with use tools like Collatio Accounts Reconciliation software to standardize matching and exception handling, but the ability to diagnose unusual breaks still seems to sit with a small group of experienced team members.
For those in corporate finance or controllership roles, does reconciliation quality depend too much on individual expertise in your org?
What have you seen work to reduce key-person risk in reconciliation?
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