Why do account reconciliation issues often originate outside finance teams?

We’ve been noticing that a lot of account reconciliation issues don’t actually originate within accounting. They often come from upstream systems like billing platforms, payment gateways, or operational tools that feed into the ledger.

By the time the data reaches finance, the mismatch is already present, and account reconciliation becomes more about identifying the issue than fixing it.

We’ve started using Collatio Accounts Reconciliation software to structure matching and exception handling, but it has also made it clearer that many problems sit outside finance.

Curious how others see this:

  • Do most account reconciliation issues in your setup come from upstream systems?
  • How do you push ownership of those issues back to the source teams?
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