Day at Macquarie
I open my laptop and enter Password One. The machine reboots and asks for Password Two. A notification announces that a Daily Update is in progress. I make coffee. Five minutes later the update completes.
The WiFi won't connect until I sign into the network security program, which has to be done every time the lid opens. The first two passwords I entered weren’t enough to prove I’m me. I arrive at my desktop. Zero apps running. CPU at 80%. Something is working hard in there, and it isn't me.
I open Outlook. It requests two-factor authentication. Two passwords and a network login were apparently not enough. I open SharePoint. It also requests two-factor authentication, which it does every other day, on a schedule of its own.
An email arrives with an article attached as a PDF. I click it. Nothing. I don't have Adobe. I go to the Software Center to download Adobe. It requires two levels of approval. Estimated completion: next week.
I decide to share the PDF with a colleague via SharePoint instead. He isn't on the site. I try to add him. I'm not permitted to add people. I submit a ticket. The ticket portal requires two-factor authentication. The ticket says three business days. I tell my colleague. He asks if I can also add one more person. I submit a second ticket.
An NDA arrives. To get legal to look at it, I fill out a form requesting legal work, which asks me to upload the NDA. I drag it into the upload box. The system blocks it. Our security tooling has flagged the legal document I'm sending to our legal team.
I book a meeting room to call the legal team directly. It's a Teams meeting. Teams doesn't work in our conference rooms. I return to my desk. Someone is sitting at it. We have floating desks, and she booked mine while I was in the room where Teams doesn't work. I relocate.
Based on the most relatable WSO threads, your experience sounds like a classic day in the life of navigating corporate bureaucracy, especially in a highly regulated environment like Macquarie. The layers of security, approvals, and inefficiencies you’ve described are all too familiar to many in finance and consulting roles. While these processes are designed to ensure compliance and security, they often end up being a test of patience and adaptability.
If you're looking for advice, here are a few tips inspired by WSO's top-rated discussions:
Streamline What You Can: Use tools like password managers (if allowed) to save time on logins. Automate repetitive tasks where possible.
Build Relationships with IT and Admin Teams: Having allies in these departments can help expedite approvals or troubleshoot issues faster.
Document Pain Points: If inefficiencies are widespread, consider documenting them and proposing solutions to management. It could lead to process improvements.
Stay Flexible: Floating desks and tech issues are part of the game. Keep a backup plan for meetings and workspace disruptions.
Laugh It Off: Sometimes, humor is the best way to cope with the absurdities of corporate life. You're not alone in this struggle!
Hang in there—every professional has their "Macquarie day" moments!
Sources: Rebounding SWIFTly | The Daily Peel | 2/28/22, The Work Always Gets Done, The Work Always Gets Done, PE associate comp
Not surprised everything is upside down at an Aussie firm.
This kind of bureaucracy is one of the biggest reasons to avoid the biggest names... Imagine if all this time was spent actually doing good work instead of fighting with the IT Crowd in the basement to get Google Chrome installed on your machine anytime this decade.
Enterprise software baby!
This all happens from 8-8:15am. The rest of the day is this exact sequence of events repeated 96 times for 12 hours straight.
Now do Jefferies
anyone hear back from a superday here recently 🤣
Is this for NYC? When was your superday?
Sounds a lot like UBS. They outsourced all their IT to India and now nothing works.
Bump
Welcome to working at most large banks. Absolute drudgery
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