Verbal offer from HR, reliable?

Hi monkeys,

recently I am fortunate enough to receive an offer from a top BB for an SA (GS/MS/JPM). the HR cold called last week (thurs) to say that the team is happy to give an offer to me, the duration and comps for the SA etc. HR also said the written offer will be out by last friday and i will have a week to accept it.

However, as of now i still havent received that formal written offer. i know it is christmas so it might be a bit delayed but given the wording of HR (offer by last friday) i am a bit worried. 

anyone have similar experiences? should i reach out to HR?

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