How to learn about SaaS metrics?
What are the best resources to learn about SaaS metrics such as gross retention, net retention, cohort retention, LTV / CAC, churn etc.? I would like to gain a deeper understanding of the metrics themselves and also understand what is good / average / bad levels of these metrics for different parts of the SaaS market.
a16z has some good articles on the subject.
Google “a16z 16 saas metrics” and it should come up.
That's really helpful, thank you!
https://medium.com/databox-insights/18-metrics-every-saas-company-shoul…
i gotchu
https://www.scalevp.com/blog
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