I had a strange online Walmart experience. I had placed an order to buy some goods and the order was delivered very promptly. On some items, they have next day free shipping. However, as part of the delivery, in a separate box, was a Vizio sound bar system that I did not order. (and was not charged for it) I called them up to explain the situation, thinking that they would send a UPS guy to pick it up. (I know...most people probably would have kept the item and called it a day.) The rep at Walmart asked me to take the item back to my nearest store, which is a about a 10-15 minute drive from my house. WTF, why would they ask me to use my time to return an item that I did not order. The rep consulted with a manager and then told me that I could keep the item. The item costs about $150. Now, I need to figure out what to do with a sound bar system, LOL.
By the way, Walmart has great customer service