It's no secret that I am a VP at a BB in a BO role. I post sparingly on WSO now simply because I love the role I'm in, love the BB and it keeps me quite busy.
For some background, you can see the post I've made on . . .
- A senior that did coffee chats right and I helped them land a FT role
- I did an AMA on OCR
- I did an AMA after managing some analysts
This time I'm going to focus on OCR as it stands in the Fall of 2019 and some of the problems that I've seen. I have no doubt that some of your resumes have come across my desk and here's why you're not getting those calls back.
1) How I get your resume into our company database
Getting your resume from an OCR, like a career fair, and into a company database can be a tricky thing. It can get lost, wrinkled, not submitted by the rep on time. Most of the time, I just take a picture of the resume and send it in via my phone. Do reps take the highest quality pic every single time of every single resume? Maybe/maybe not, its a crapshoot sometimes depending on lighting
2) From HR to a committee
Your resume made it safely to HR. So now it goes out to a committee of people. This will vary by group, but I can tell you that at my BB we have about 15 people on that committee and we can get anywhere from 15 - 40 resumes at a time for selection and ranking. Maybe those people looked at your resume in a rush, maybe those people looked at your resume on a small screen like a phone, maybe someone intended to give you a higher ranking than they actually did because the grid was so small and it had too many names on it.
3) When resume order matches the ranking grid
When I get the resumes, they're usually in a large PDF. Sometimes the order of the resumes matches the ranking grid. Sometimes it doesn't - let me tell you, it's A LOT easier when it does, otherwise I'm unlikely to sit there and hunt down everyone's name. The worst case scenario - and this does happen - is that I have a resume in my PDF but that name doesn't appear anywhere on the grid. Sorry, kid, can't rank you, HR left you off the grid.
4) HR might give us a faulty PDF
So now I have to scroll through all the resumes and every once in a while the resumes are in a funny order or have pages out of sequence. Last year I saw a resume that had a "second page" that looked like it belonged there because it had the same font, but the sequence and text made no sense; HR gave us a faulty PDF. So that's two people affected because someone's second page was lost and another person's resume had a phantom second page associated with it. "This kid's resume makes no sense to me, I'm ranking them low"
5) Our black-hole of a formula
Now I and my colleagues take our rankings and put them in to a black-hole of a formula and it's out of my hands. Were the rankings tabulated correctly? Did all committee members reply with rankings? Hard to say.
Wait! I know what you're thinking: "But Mr. GoingToBeAnMD, none of those items are my fault, I have no control over those!"
Sometimes there will be things completely out of your control
And that's exactly right. And that's exactly the whole point of this post. I know that this time of year can create a lot of anxiety and work on your part to land that ideal role. I see all of you at career fairs and interviews and you're all doing your best to put the best version of you out there and I commend you for all of that. But you're just going to have to accept that sometimes there will be things completely out of your control that affect your recruiting experience.
Please don't beat yourselves up over a botched call or interview or a missed OCR. There's a ton of reasons why a position didn't work out for you. Everything happens for a reason and the powers above will put you right where you should be.
I wish everyone a good recruiting season and I hope to meet some of you out there!