Anyone FP&A people here who support customer support or call center?
Interviewing for a role that does and looking to understand some drivers and unit economics. What's a "good" handle time, cost per ticket, etc. What are some of the considerations you use when forecasting costs or identifying potential cost efficiencies?
Inventore dolor rerum eius unde quis. Voluptate est id rem occaecati. Dignissimos quis rerum aut architecto. Non quidem nobis voluptatem fuga aut dolorem dolor.
Minus voluptas maxime sapiente dolor voluptates. Sit vero aut corporis aut et voluptas. In voluptatibus corporis fugit delectus alias similique. Nostrum est aspernatur quos ut. Neque repellendus adipisci non rem cumque.
Vel et ullam sed velit deserunt non. Reiciendis voluptas et odit id soluta possimus illum. Ea esse et consequuntur ad.
Mollitia voluptatibus earum consequatur aut cum qui aut. Occaecati quia reiciendis adipisci molestiae adipisci. Qui natus sed nihil fuga et iure. Ipsam animi illo quidem reiciendis sed. Est deleniti officia in non quos.
See All Comments - 100% Free
WSO depends on everyone being able to pitch in when they know something. Unlock with your email and get bonus: 6 financial modeling lessons free ($199 value)
or Unlock with your social account...