JP Morgan application status

I applied a position online and a few days later I got a hirevue invite but on the same day, my online application status became "Withdrew" and the job status says inactive (No Longer Accepting Job Submissions). I did not withdraw the application myself. I was able to complete the video interview and received an email confirmation. I did notice, however there is new positing of the same position that is currently active on the career portal. I am not sure if I am still in the process or not. The career portal does not provide a HR / technical support email that i can use for this matter. Any ideas?

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