Deal Tracker Questions - Tell me the good, the bad, and the ugly!

When doing the initial outreach to fin-sponsors, strategics, etc the task of building out the tracker is one that we all must do. What is your bank's protocol on building trackers out? Do you have a single template what your firm uses? Or does each desk's analyst make their own with guidance from senior analyst/assocs?

Has anyone any experience with other SaaS Deal Flow CRM's like DealCloud? Or do you simply just build one out of excel by hand?

What are some struggles you or your desk has gone through when building out trackers? What are things you hate and love about using them?

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