Got an email recently that HR is missing several pre-employment tasks from me. I searched the subject lines mentioned (“Begin your onboarding experience at JPMorgan Chase” and “JPMC background Screening”) and am unable to find the original requests, either in my regular inbox or spam. Anyone know what’s up with this?
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HR said there have been a lot of email errors, so people haven't been getting the emails or they were getting sent correctly. You should call 1-877-576-2427 and type in your SSN when prompted - it should bring you to an HR rep and you can let them know that you haven't gotten anything yet.
Thanks! I got in touch with them over the phone and the emails still weren’t coming through, but they’re working on it now
I don’t think background check has begun for JPM SA. I only got one email from HR, which is a location survey.
You need to call HR
What do you mean? Did everyone receive it? I am not in IB, but in MMBSI.
I'm confused - do we have to set up a drug test appointment or not? The link in the background check portal didn't direct to anything.
apparently the drug test is randomly generated. i got one, but i didn't have any place to fill out past employment for some reason. did they get rid of that?
Just called the number on my offer letter. The HR said pre employment background check usually begins 90 days prior to your start date, which is June 7th for me... so we should receive the emails in few days.
Thought I was the only one lol
Is everyone’s start date June 7th or is it just me
You guys haven't filled out a background screening form and the fingerprinting process yet?
I haven’t
just got them. for some reason though i didn't have anywhere to fill out past employers on the BIG report, did you get that? i got everything else including fingerprint appointment and drug test
I received mine yesterday after calling them twice.
Worried I’m just not receiving emails... didn’t get placement results either yet.
You should definitely reach out to HR; I got placement results on the 2nd.
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