Jump - "How high"?
I always listened the following quote aimed to denigrate service-oriented businesses (finance, law, consulting): When the client says jump, you ask "how high?". But, at the end, isn't the client the one which asks us "how high?" considering that he comes to request our services on certain issues which he needs to solve and on which we're the experts? More often than not, I think we are the ones telling the clients how high they need to jump than they do it to us.
Also, to stretch a little the reflection, those who want to move into the other side of the table (entrepreneurs) because they don't want to deal with demanding clients don't you think that it's better to deal with sophisticated clients which are business owners or HNWI instead of being a business owner and deal with the average client named Joe?
What's your view?
I haven't heard this variation of the expression before, but typically it is a leader saying "Jump" to the follower who says "how high."
my variation follows more or so the idea that you aren't in a position to put demands to the client because you need revenue and the client could easily go to a competitor
Eh, the answer is always “it depends.” I would say that in most situations it is better to be the client. While the service provider may be more knowledgeable, the client is the one who ultimately makes the decisions and sets the tone. They are the ones paying for the service and therefore they get to choose which service provider to engage. Given the competitive nature of nearly every service offering on the planet, service providers are frequently trying to find ways to differentiate. Unfortunately in professions such as law, audit, consulting etc. … everyone attempts to differentiate by giving the client absolutely anything they ask for. The end result is no differentiation because every investment bank or consulting firm is willing to offer this same thing by working its juniors 24/7.
Sure, the client may have customers of their own, but the ‘average client named Joe’ is actually a lot less demanding than the sophisticated or HNW individuals.
Molestias ut ut similique id inventore labore. Quia est modi placeat alias. Officia veniam placeat consectetur dolorem assumenda expedita. Omnis nemo possimus mollitia dolor.
Deserunt rerum voluptatem sed quia ut sint neque. Et ipsa atque et maiores dolore quis. Dolores voluptatibus dignissimos modi voluptatem rerum earum. Similique quia rerum consequuntur blanditiis voluptatibus voluptatum consequatur. Sequi qui quaerat rerum.
See All Comments - 100% Free
WSO depends on everyone being able to pitch in when they know something. Unlock with your email and get bonus: 6 financial modeling lessons free ($199 value)
or Unlock with your social account...
Et placeat illum aut et modi. Illo ut mollitia assumenda quia ut. Maxime enim temporibus consequatur dolor optio et alias nihil. Dolorem quia quis dolore sunt optio.
Ratione ipsam voluptatem recusandae. Est eaque placeat placeat quia cumque. Reiciendis perferendis autem rem. Iusto commodi molestiae molestiae ducimus ipsa rerum. Tenetur rerum delectus qui quia quibusdam.
Expedita labore dolores unde quis delectus est hic et. A amet molestias officia voluptas aperiam dolorem.