What I've learned: 20 years later from a WSO member

I can't remember exactly when I started using this site, but it was back in the glory years when the floor brokers owned "serviced apartments" (filled with meat slicers and Long-Island hookers), vending machine challenges were thrust on unsuspecting interns, and the world seemed to be awash in money, opportunity, and boozy brunches.

Twenty years later and having worked at (or for) multiple BBs, small shops, PE funds, and now run my own (small) fund, I thought it might be helpful to share with you guys a few things I would tell myself now.

Life's not a straight line. The intense competition, rapid changing structural backdrop, and societal pressures you face are somewhat unfairly put on you. Just remember - you are going to be fine. The fact that you are even posting on a site like WSO shows an adaptive attitude that will allow you to figure it out in the end.

Things I would tell my 21 year old self:

  • It’s not supposed to be easy. You’ll run into a few people who “fall upwards” and defy all logic – getting that promotion, raising a $1b fund out of thin air, or running their own desk/shop. Learn to ignore the voice in your head that is saying it’s not fair and be happy for them. Insane luck has a small chance of befalling you one day too.
  • The job search never ends. You need to always be searching. You need to be having coffees / calls to see what’s out there as things can change rather fast.
  • The learning never ends. University is a place to learn how to learn. Just keep grinding and you will know more than most if you stick with it.
  • Your colleagues and your boss may not have your best interests in mind. You need to be careful what you share (and how you behave) with colleagues and bosses. In the trenches it’s a game of “Survivor” every day. Chances are you will be backstabbed, lied to, fired, and/or cut out economically. You will likely lose touch with and never speak (or see) many of your old colleagues ever again.
  • Embrace difficult conversations: You can measure your career advancement by your ability to have difficult conversations – run towards them and embrace the awkwardness. The first ones feel awkward, but it gets much easier. You don’t have to wait until you’re in YPO to learn how to “clear” things with your direct reports.
  • Relationships trump ideas. You are not going to be able to predict where people end up – you’ll be able to make your own luck 5,10, even 20 years down the line when it’s time to start your own fund, company, or find a new career path.
  • Learn to be politely aggressive. You can (and will) be able to get in front of anyone. Never stop pursuing the sale / the deal. There were a lot of people I was too nervous to pursue and got cold feet. I wish I had stuck on them. I’m one of them now and realize it takes 3-4 emails or calls to get in front of me!
  • If you’re unhappy, the time to make a change is right now. Don’t be a slave to your job, your boss, your parent’s (or society’s) expectations. You’re going to wake up in 10 years wondering where the time went.
  • Learn to be comfortable in your own skin. As a fellow overachiever, the meritocratic society we live in forces us to literally become our resume. You need to let that go. Find something outside of work (volunteer org, hobby, side gig) that can fulfill you.
  • The Book that cuts against the grain and will piss off most of your friends: The Management Myth (Matt Stewart)

Cheers,

IBGYBG

16 Comments
 

Good read, thank you. I’m currently not happy in my group but want to make the move to another internally. In terms of being “more politically” aggressive how would you recommend approaching other members in this team to get my name in front of them for when an opportunity comes up to join their team?

 
Most Helpful

There are (typically) two approaches: “perfection” vs. “brute force”.

perfection: this approach begins by finding a warm intro, getting time on someone’s calendar, and putting the perfect pitch in front of someone. 
 

Brute Force: you plow forward with the “80 percent” solution figuring it out as you go along. It’s a little rough around the edges but you gain ground at the risk of looking dumb. I favor this approach. 
 

Find the guy you want to work with one morning and ask him if he’s got a few minutes and walk down the hall to get a coffee and simply ask him how one would would be able to work for him. One straightforward approach is by asking him what the desks’ challenges are and then you pitch yourself as the solution to them. 

"Bulls take the stairs, bears take the elevator" "Sell a teenie, lose your weenie"
 

ibgybg really nice post. Salient points. Can you elaborate a bit further on these two?:

"Embrace difficult conversations" - What do you mean you can measure your career advancement by your ability to have difficult conversations? Can you give examples from now vs. then? I don't have problems being direct in my communication style. As I've grown in my career, I know how certain functions are are to be performed and I am comfortable holding individuals accountable in those functions. Is this your point or am I missing it entirely?

"Learn to be politely aggressive" - 1000x this. Do you have any tactical advice here? Any books you recommend? I think this is the most important skill in business as a whole. Written email communications style is passive aggressive, with only as many words that you need. If you're selling, you need to deeply understand incentives and frame value to those incentives, with again, only as many words as you need. Grammar, syntax and semantics barely matter. With in-person business conversations, I think seasoned high-level speak is truly best. In my domain, if you're not speaking at a vague / high-level in introductory / discovery / exploratory conversations, I can learn a lot about where you / your firm stands. You should always be leaving yourself space in business conversations.

 

Generally, most people are conflict avoidant, preferring harmony and not rocking the boat (myself included - who wants conflict anyway?).

For me, "difficult conversations" means dealing with [uncomfortable] situations head on and avoiding repressing the inner feelings that are signaling to you "something's not right". Perhaps you deserve to be paid more, or are unhappy with your relationship, or you need to lay off an entire division... These are not easy conversations to have but their are tools out there to help you work through them in a neutral, considerate manner.

My outbound is a little different. I know what I'm looking for and I typically express a view. Remember, you can't build a relationship with anyone over email - you need to get on the phone or meet in person. 

"Bulls take the stairs, bears take the elevator" "Sell a teenie, lose your weenie"
 

Great post. One addendum to colleagues potentially not having your best interests in mind…

If you are lucky enough to find a smart and motivated boss/mentor/colleague that supports you and has your interests in mind, do what you can to embrace this. People early in their careers have no idea how rare this situation actually is, and in the short term maybe leaving this kind of situation for a small bump in pay or prestige might seem like a good idea, but this is a long game with rewards compounding exponentially in the 2nd and 3rd decades.

 

Here is what I sent a recent grad on tips on how to network that you might find useful:

  1. Get organized: track people, last contact, intros, next follow up date. Use excel or a CRM-like app 
  2. You build relationships with frequency, duration, or intensity of the interactions. If you are cold/warm emailing, don't give them your life story. Keep it to 1-3 sentences simply letting them know who you are, what you are trying to do, and that you want 20-30 minutes of their time. Offer up a few times and work around their location/schedule.
  3. Adjust your interests to the person you are talking to - do not tell someone who is in sales & trading that you are looking to break into I-banking. You are just trying to build relationships at this point.
  4. Ask them all about themselves / their career learnings / their upbringing / their boss / their best and worst jobs / how they've changed. Then after that they may ask you a couple of questions about you - but don't worry about it. Build the relationship.
  5. Success in any networking call / meeting is getting 1-2 more names out of the other person. Full stop. Make them intro you right at the coffee shop or give you the emails / phones immediately. 
  6. ONE out of every 40-50 people you meet will open their rolodex and really help you - they exist and will change your life. If you haven't called or met with 100+ people you aren't doing it right. You need to plow through and talk to the names to find a 1/50.
  7. Hone your pitch. I like the "this is who I am, this is what I've done up to this point, and this is what I want to do" structure. Practice it.
  8. Embrace silence and awkwardness in the calls and meetings. A lot of younger people tend to overtalk and babble a lot. Just be cool and breathe.
  9. Go for the soft sell: ask them who/what firms are doing really well (growth = jobs) and see if you can get an intro there. Ask them also what challenges they are facing at their own firms and then ask if you can help with any of those (not in a full time capacity - just offer to help)
  10. Do not at any point EVER ask anyone for a job. Always play it coy. When you get intros, do not say something like "I really want to join your team!" either. Remember - you want to build the relationship first!
  11. Don't take it personally. Learn how to deal with the constant rejection.
  12. Don't overthink your copy / spiel - plowing through the 80% solution will beat the "perfect email" any day of the week.
  13. Make your own luck. The only reason Kashkari is someone you've heard of is because he called/emailed Hank Paulson (they both worked at GS) when Paulson got the role of Sec of the Treasury and Paulson told him to "come help me". Find your Hank.
  14. Never give up.
"Bulls take the stairs, bears take the elevator" "Sell a teenie, lose your weenie"
 

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