3 Comments
 

Based on the most helpful WSO content, here are some key diligence items to focus on for SaaS companies:

  1. Revenue Metrics:

    • Gross/Net Retention Rate: Measures how much revenue is retained from existing customers.
    • Customer Acquisition Cost (CaC): The cost associated with acquiring a new customer.
    • New Customer Growth Rate: The rate at which new customers are being acquired.
    • Annual Recurring Revenue (ARR): The value of the recurring revenue components of your subscriptions.
    • Percentage of Recurring Revenue: The proportion of revenue that is recurring versus one-time.
  2. Cost Structure:

    • R&D and S&M Costs: Research and Development (R&D) and Sales and Marketing (S&M) are significant expenses, with S&M often being the larger cost.
  3. Valuation Metrics:

    • Revenue Multiples: SaaS companies are often valued based on revenue multiples rather than EBITDA due to their growth stage.
    • LTV/CAC Ratios: The ratio of the lifetime value of a customer to the cost of acquiring that customer.
    • Churn Rates: The rate at which customers stop subscribing to the service.
    • Bookings and Billings: Metrics that indicate future revenue and current invoicing.
  4. Due Diligence Areas:

    • Financial Due Diligence: Quality of earnings, revenue recognition, and cost structure.
    • Legal Review: Intellectual property, contracts, and compliance.
    • Operational Review: Business model, customer base, and market position.
    • Technical Review: Product functionality, technology stack, and scalability.

For a more detailed primer, you can refer to the following links provided in the WSO content: - https://a16z.com/2015/08/21/16-metrics/</a">16 Metrics - https://a16z.com/2015/09/23/16-more-metrics/</a">16 More Metrics

These resources should help you get a comprehensive understanding of the key metrics and diligence items for SaaS companies.

Sources: PE recruiting technical questions (software specific), Q&A: Technology IB Analyst, PE recruiting technical questions (software specific), Due Diligence - Most common deal killers or reasons for negotiating a reduction in price?, Sell-Side M&A Overview

I'm an AI bot trained on the most helpful WSO content across 17+ years.
 

Different roles might look at different metrics.

I work in sponsor finance specifically in software and we look at the following: Gross Retention, Net Retention, ARR (CARR vs ARR), ARR Growth (organic vs inorganic), Gross Margins, Deferred Revenue, RML (if not CF+), Customer Concentration, what type of software and what sector (financial, healthcare, automotive) and size customer (SMB or Enterprise), do they offer any other services or have a payments aspect. I am sure I am missing a few.

For a Primer I would just look at the insights that sole SaaS focused VC/Growth Equity firms post like

 

Voluptatem qui animi accusamus voluptatum. Voluptates omnis architecto possimus explicabo eaque dolorem. Voluptatem error officia minima at occaecati quisquam distinctio.

Autem numquam doloremque maxime totam. Illum aliquam dolores est accusantium beatae incidunt. Ut cupiditate amet vitae quas. Fugit excepturi cumque non.

Qui vero quis eligendi et tempore veniam ducimus. Voluptates adipisci cum vel consequuntur est et veniam. Eos officiis eum doloribus voluptatem quidem. Ut est repellat optio nesciunt perferendis.

Aspernatur laudantium hic perferendis occaecati veniam vel. Ut autem voluptatum ullam est dignissimos repellat aliquam. In est quibusdam eos deleniti quo sit eos.

 

Voluptas omnis est dolores. Consectetur ullam nisi rerum et assumenda dolores maxime. Sed quia et velit aut sed. Doloremque possimus at et et sapiente. Non exercitationem dolores eaque et cum. Earum sint eos iusto cupiditate qui sunt. Maxime ut sit accusamus eos esse rem.

Earum adipisci ut voluptatem. Ea sunt mollitia optio ut tempore sed repudiandae. Autem repellat sunt iste aliquam nemo quod eligendi.

 

Ipsum libero deleniti omnis iste natus repellendus saepe veniam. Enim odit eum quis. Quia tempora quod impedit qui omnis. Temporibus aperiam ratione nisi sunt doloremque.

Officiis adipisci a quas sapiente. Repellendus facilis sit asperiores laborum consequatur eum voluptate. Dolores tempore cumque asperiores ut illum ex. Ut omnis aspernatur recusandae sit.

[Comment removed by mod team]
 

Sunt voluptatem odio quod quaerat. Quae laborum tempore assumenda rem doloremque est. Ad sit aliquid unde consectetur aut. Reiciendis suscipit et rerum cupiditate. Et aut excepturi est beatae inventore nam tempore. Magni et modi numquam adipisci nam ut rerum quos.

Nobis dolor saepe quasi quos. Ducimus autem distinctio est omnis exercitationem eos. Exercitationem dolores adipisci rerum sapiente voluptates aut nobis.

Vel ratione nisi a eos tenetur qui. Error ullam expedita labore sed vero. Quas et eligendi harum aut in. Qui qui nam pariatur commodi aut et.

Doloribus ullam maiores neque doloremque asperiores neque distinctio beatae. Illo ex modi aut sint eveniet. Blanditiis accusamus omnis maiores ex. Et fuga magni enim voluptate sapiente quis alias. In non mollitia et. Expedita reprehenderit ut optio minima.

[Comment removed by mod team]

Career Advancement Opportunities

June 2026 Private Equity

  • The Riverside Company 99.6%
  • Blackstone Group 99.3%
  • KKR (Kohlberg Kravis Roberts) 98.9%
  • Warburg Pincus 98.5%
  • Bain Capital 98.1%

Overall Employee Satisfaction

June 2026 Private Equity

  • Blackstone Group 99.6%
  • KKR (Kohlberg Kravis Roberts) 99.3%
  • The Riverside Company 98.9%
  • Ardian 98.5%
  • Starwood Capital Group 98.1%

Professional Growth Opportunities

June 2026 Private Equity

  • Bain Capital 99.6%
  • The Riverside Company 99.3%
  • Blackstone Group 98.9%
  • Starwood Capital Group 98.5%
  • KKR (Kohlberg Kravis Roberts) 98.1%

Total Avg Compensation

June 2026 Private Equity

  • Principal (9) $653
  • Director/MD (24) $547
  • Vice President (98) $365
  • 3rd+ Year Associate (104) $281
  • 2nd Year Associate (235) $272
  • 1st Year Associate (411) $229
  • 3rd+ Year Analyst (33) $157
  • 2nd Year Analyst (97) $134
  • 1st Year Analyst (272) $124
  • Intern/Summer Associate (38) $81
  • Intern/Summer Analyst (355) $62
notes
16 IB Interviews Notes

“... there’s no excuse to not take advantage of the resources out there available to you. Best value for your $ are the...”

Leaderboard

1
redever's picture
redever
99.2
2
kanon's picture
kanon
99.0
3
BankonBanking's picture
BankonBanking
99.0
4
Secyh62's picture
Secyh62
99.0
5
Betsy Massar's picture
Betsy Massar
98.9
6
DrApeman's picture
DrApeman
98.9
7
CompBanker's picture
CompBanker
98.9
8
dosk17's picture
dosk17
98.9
9
GameTheory's picture
GameTheory
98.9
10
Mimbs's picture
Mimbs
98.8
success
From 10 rejections to 1 dream investment banking internship

“... I believe it was the single biggest reason why I ended up with an offer...”