Susquehanna Assessment

Two weeks ago I was pleased to begin my assessment to a Susquehanna role I had applied to. I wanted to make sure I had the instructions for the exam correct and, long story short, got forced kicked out of the exam after the first question. I explained the situation to recruitment, who just wouldn't consider allowing a retake and do what I view as a quite reasonable thing. My thought process is, I'm sitting here taking an assessment for Susquehanna. If I was trying to cheat on the exam or use some sort of unfair advantage, do you really think I'm stupid enough to do it on the thing that says it makes record of moving away from my exam screen?

Has anyone had this happen and who have you been able to get in touch with to make a concession?

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