Big 4 Interviews (KPMG, Deloitte, PwC, E&Y) can be stressful, but if you prepare and practice enough it will make it a much easier and relaxed experience. The Big 4 firms are looking for polished, professional, and hard working students to fill their slots for new hires.
How to Act in a Big Four Interview?
They want professionals that they feel comfortable putting in front of their client. Students who rocked their accounting courses, focused solely on school and got 4.0′s meet their match at the first interview: The On-Campus Interview. It is the first round of the interview process and is commonly known as a “Fit Test.” If your resume goes through the initial screen process (usually cutting off GPA’s below 3.3 depending on the office), you will be called to have an interview.
Since the process is so common it has become almost systematic, so here are some of the things that can help your resume rise to the top of the stack.
Be Confident in the Big Four Interview
Being confident might be the most important interview tip of all of them. The impression that you want to give off is that you are capable of carrying on a conversation in a business setting, especially when there is a lot of pressure. Don’t fidget, give solid eye contact, and try to pretend that it is a conversation with a familiar professor rather an employer. Being a part of on campus interviews, the firm I work for is mainly trying to get a feel for how the person will act with regard to the client. Will they crumble under pressure and act really weird or will they be able to carry on a conversation?
Show Humility in the Interview
This one seems like it is directly competing against “Be confident” and it is. There has to be a balance to how confident you appear. While being confident is important for being in front of clients, coming off as arrogant makes you someone they do not want to work with. I have witnessed a candidate with a very impressive resume (GPA, clubs, internships ect.) come in and give off a cocky attitude without trying. This guy might not even be cocky outside of the interview setting, but was trying to be too confident and it came off negatively. The key is to strike a balance and the best way to do this is to just be relaxed.
Be Direct About What You Want In This Interview
This area is not talked about much and often times there is some wrong information being distributed. I remember my professors saying “You need to be flexible if you want to get a job in this market.” this absolutely false when it comes to interviewing and it can really hurt your chances of getting a job.
This wasn’t actually at an interview but it was a summer networking event with about 50 or so students. There was a sign in form and then a paper spreadsheet with preferred office and audit/tax/advisory. For the office I put my first choice and then my second choice and then audit. I noticed several people had put “Any” for office and audit/tax for position. The recruiter explained to the entire group that if you continue with this practice in your interviews it will really hurt your chances. The reason is that the way recruiters filter people is by their preferences. If you put down every office in the country and every service line, they have no where to put you – and they aren’t going to put you in every single resume stack. Those who chose a specific office in a specific service line are much more likely to at least get an interview.
Now, back to the actual interview at hand – continue with this practice and say why you want this particular office and why you want audit/tax. Also don’t say you want audit because you hate tax or the reverse. If you have family in the area, friends, or if you’ve grown up there – voice those reasons to the interviewer. They want employees they can invest in, not those who are going to transfer out in a year. Also, don’t mention how you want to get into the Transaction Advisory Services group within Advisory. Unless you are very confident that you will get at least a couple offers, don’t gamble with this.
Develop and Practice Your Interview Answers
Although you may be tempted to just “wing it” and be yourself, it is honestly best to practice the Q&A. Take common Big 4 interview questions, write down your answers and practice answering them. Get a friend to help you practice by reading the interview questions. It’s kind of awkward in these situations to “pretend” you’re in an interview – but it will vastly reduce the awkwardness of the interview that counts. It is important however, to not regurgitate what you wrote down as the answer because it will show, and you will come off as having no personality. Instead, have the answer as a base for discussion and have an actual conversation, not a speech. Answering the Q&A’s catalogs many of your experiences, so if they give you a question that you didn’t prepare for you will still have a relevant experience to talk about that is fresh on your mind. It is also good to have something “scripted” to fall back on if you freeze up. Having something to say is much better than that awkward period in an interview where you say “umm.. well holdon.. well.. actually I can’t really think of an example.” I’ve been there and it makes the rest of the interview tense.
Understand the Office Before Starting the Interview
Most firms have their office information online and it would be a great resource to look up the clients and industry the office mainly works on. Sometimes they mention intramural or non-profits they participate in, and you could discuss how they interest you. Do some googling and see if the office recently won any major client. If you’re interested in a particular industry, explain why. This is especially important for offices heavy with financial services clients, healthcare, or nonprofits.
If you’ve done your networking you have several people “on the inside” who you can ask information about if it isn’t online. Hopefully you’ve already gotten a lot of information as part of the initial information request, but go to them with questions about the culture, clients, ect and they are likely to give you some great information that you can use. They may take a while to respond – we tend to stay busy.
Big 4 Mock Interviews
Because practice makes perfect. I took part in the mock interviews that were offered through my career services and I think it helped me a ton. Not only do you get feedback on what you need to work on, you begin to be more comfortable with the interview process. The first interview I did through the process was absolutely horrible, but by the time I had the real big 4 interviews, I was much calmer. If there aren’t any mock interviews, talk to your career center and they will do practice interviews with one of the staff in the office. If you’re interviewing for the Big 4 firms, you’re likely to be an interview slot with the smaller firms so sign up for those even if you aren’t interested in working for them.
Have Solid Questions Prepared for the End of the Interview
Having questions at the end of the interview for when they ask gives you an opportunity to display your personality, build rapport with the interviewer, and especially to get them talking about themselves. Some questions you can ask are:
- Could you tell me a little about how long you’ve been with the firm and why you made the decision to go with XXX
- Have you had any interesting experiences with clients either good or bad?
- Has the office had a lot of turnover in the past few years?
The last question is a something that you as an interviewer should actually care about. On our end, we hate hearing it because we have to tell you about how people quit because the work environment was terrible or that we laid some people off. Turnover is normal for the Big 4 and people often leave because of competitive offers but if there are a lot of people jumping ship you may need to weigh that into your consideration of offices.
Send a Thank You Card
Yes, an actual physical thank you card that you put in a mailbox. Ask for a card and it will have the address of the person you’re interviewing with. I guarantee you will be only one of a very small amount of people who did this. At my office, only 2 of the 30 or so people interviewing mailed thank you cards and it was noticed very favorably.
If the person you’re interviewing with is fresh out of college sending a card is slightly less important. It is up to you but I wouldn’t send a thank you card to anyone below manager, simply because it just isn’t as common – but you will definitely stand out. It isn’t as powerful a gesture as when you’re interviewing with a senior manager or partner who is used to the good ole days when thank you cards were mailed and people called instead of emailed. Also keep in mind that mailed thank you cards can take a while to arrive, so send an email thank you card to everyone you talked to so you touch all the bases.
Learn more about this concept below:
Read More About the Big 4 on WSO
Need Help Preparing for Consulting Case Interviews?
Land at an elite consulting firm with the most comprehensive case interview prep in the world. The WSO Consulting Interview Prep Course has everything you’ll ever need to land the most coveted jobs.
Consulting Case Interview Prep
This is the best post I've seen all day. Looking at the "Forum Topics" list, all I see is the usual topic categories:
1) Google didn't give me the answer to my homework question so I'm trying WSO 2) Here is my situation; what will progress my career? [insert vague question about which is the best option to do next considering all the groups, industries, certifications, and degrees] 3) Networking etiquette over-analysis 4) Girl problems
I'm grateful someone is taking the time to put together a quality post with practical, step by step advice that could help many people on this forum progress their career.
Not everyone with the qualifications necessary to attend a top school is lucky enough to also have the means to do so. Some don't have the money; some didn't have the mentors to tell them about their options; some may have had personal circumstances that led them to a different choice. Others aren't willing to give up their health and relationships to work 100 hours a week for two years. For someone who walked that particular path of life, the Big 4 are typically the best choice a business student can make, and it is by no means an easy road. A 3.7+ GPA is typically required (except from the top schools), and it is highly unlikely you will get a second glance without prior internship experience. Less than 1% of those who applied for the position I got straight out of college received an offer.
Big 4 is clearly a tier below MBB consulting or investment banking - I don't think anyone will argue that. But while people in "high finance" may not respect the Big 4, in the business world they are very much alone with that myopic viewpoint. The one thing I want to communicate above anything else is that the Big 4 can very easily lead to far more opportunities in finance than many on this forum are aware. As a result, I would say that posts like these can do more to help more people on WSO than 99% of the posts on this forum. Isn't the majority of the population on this site people from "nontargets" who are trying to "break in"?
I think many people here have a distorted perception of the Big 4 because they are familiar only with financial services auditing, which to be fair is every bit as awful as people say. Outside of that service line, the story is very different. Plenty of people go into venture capital or private equity (though most choose F1000 for the work/life balance), and more F500 CEOs and CFOs come from the Big 4 than anywhere else. What most people here don't realize is that Big 4 people don't consider themselves accountants and dread the idea of doing anything accounting-related with their careers. Most of us want to get the CPA as an indicator of financial expertise, then get far away from accounting as soon as we can.
BlueCheese, I think Patrick (and many on WSO) shares your perspective to some degree. The connection I would like you and the rest of WSO to make is that most Big 4 people see the Big 4 as a means to a career in finance, and that is why you see many of us here.
OP, if you would like to post in the Big 4 group (link below), I think you will find a fairly large audience who will be much more receptive to your contributions. Thanks for the post.