Best staffing model?

Currently a staffer at a BB and getting a lot of complaints from analysts and associates that work is not being distributed fairly / evenly.

First time staffer here and I am also trying to build my client facing skills / relationships at the same time.

Any suggestions? What systems have worked best? Welcome any ideas on how best to approach staffing.

26 Comments
 

Have you spoken with the person you inherited the job from?

In my experience, every analyst / associate thinks they're working the most of anybody in the group so take their complaints with a grain of salt

The key isn't really the tracking system, you just need a way of knowing who's working on what. It's 1) making staffing feel somewhat personal to juniors (e.g., letting them explain that their assignments are actually way more work than their staffing sheets would suggest before giving them more work), and 2) bringing your own intuitions about the group to staffing decisions (e.g., if a certain MD is a nightmare to work for, adjusting incremental assignments accordingly)

 
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In my group, we had a problem where staffers wanted to take into consideration analyst capacity by having an in person chat with each of them; analysts were all inflating their hours; and it ended up taking days every single time we wanted to staff anyone so the Associates had to do half of the deck by themselves / operate without support at the start of every pitch. Absolute nightmare. This was in a firm with a generalist program so analysts could easily lie.  So I do think you should take into considerations what analysts think but also make some judgment calls so you can distribute work relatively fast as well (same day)
 

As an associate, personally I much prefer direct staffings from MDs/VPs because 1) it allows you to work with MDs/VPs you get along with and know 2) it allows you to keep your coverage sector 3) it keeps you motivated because you feel like it’s more relationship driven & you can set expectations directly. 
 

Every Associate staffing I ever got from the staffer was always the worst staffing outside of my industry coverage that they couldn’t staff inside their own group because they didn’t have capacity (understand: they tried to staff someone on a Friday afternoon to work the whole weekend and Associates in their group refused due to “capacity”), being cross-staffed across groups make people miserable, it’s also very inefficient because people don’t trust you yet and you don’t know how they work. IMO, last minute staffings should not be allowed, and if they happen, at least for associate, the ED/MD should staff directly within their group and take the ownership of ruining people’s weekends without notice. 

 
Controversial

When it comes to workload, I would treat my male A&A fairly relative to female A&As. Based on my experience, female A&A have the license from seniors to whine about their workload (in efforts to retain them) and get away with a lot. A lot of female A&A take off by 6pm on daily basis, refuse to work weekends and avoid last minute staffings. Male A&As often end up subsidizing the workload of females, however, they become resentful over time and quit. Also, ensure that you are not perceived as a personal friend in the pit, keep a bit of distance from juniors, this will help to alleviate any perceived bias in your staffing allocations. 

 

Just because you have one pretty blonde well connected slacker does not mean that applies to “most” of the female A&As in your group. I’ve had some of the most cold hardos in my group be women because they have some “don’t count me out bc I’m a woman” chip on their shoulder, or they’ve just been absolute units but just smile and laugh a lot. Yknow social skills in a client facing role != slacker who signs off at 6pm right?

 

delusional much. The moment a file is borderline challenging in terms of hours / complexity, my inbox is flooded with coffee requests which are nothing but whining sessions for female A&A. Honestly, if you want equality, zip it and stop hiding behind quotas. If nothing works, a lot of you bail on files sighting “mental health”. 

 

hey man so this is an insane take - just because you've had some bad experiences at your specific firm/group doesn't mean this is the norm. my group has a ton of women and colloquially the best A&A that have come through the group in years are both women...both men and women at the A&A level are up at all hours, don't abandon their teams until the work is finished and sent out, and are warm and friendly people on top of it, really doesn't fall along gender lines 

 

Female A&A spotted. Listen, I have been a staffer for 3 years and almost a decade in IB at two top BBs. Think I know a thing or two when I offer my opinion. There is no place for gender-focused DEI hiring/promotions in 2024 as they have turned into female privilege streams. Besides, if female A&A are competent then why do we need hiring / promotion quotas. Freeloading much……

 

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