Is HR always like this?

No onboarding orientation (not even virtual) and I feel like HR doesn’t care for new employees...I gotta ask for info instead of them giving me info...is this due to high turnover rate in IB? Or depending on company? Or is it bc I work for boutique not BB? Company i worked before had onboarding process for two weeks and hr was organized and courteous to new employees. What do you guys think?

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