Starting S&T Internship — Rules of surviving the desk?

Hey everyone, I just accepted an offer for a Sales & Trading internship at one of the Big 5 banks in Canada, most likely leaning toward the quant trading stream, but still waiting on the desk assignment.

I’ve been going through some classic prep (macro trends, recent headlines), but I’d love to hear from people who’ve actually done the job, what separated the interns who got return offers from those who didn’t and how to ‘fit in’.

Curious what the unwritten rules are, stuff you only learn on the desk.

Ex: How to talk to traders without annoying them

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To thrive during your Sales & Trading internship and increase your chances of securing a return offer, here are some key insights based on the most helpful WSO content:

1. Desk Etiquette and Timing

  • Be observant during critical hours: Avoid bothering traders during market open, close, and the first 1.5 hours after market open. Use this time to take notes, observe, and absorb as much as possible.
  • Ask questions strategically: Prepare thoughtful questions in advance and approach traders during quieter periods, typically mid-day. Confidence and timing are key.

2. Build Relationships

  • Network across desks: Even if you're not assigned to a specific group, make an effort to meet people from other desks. Write down names to remember them and build rapport.
  • Be likable: Engage in light conversations about sports, weekend plans, or general topics, but avoid oversharing or inappropriate topics. Bonding with colleagues can make them more willing to help you.

3. Show Initiative Without Overstepping

  • Ask for work, but don’t overdo it: Offer to help with small tasks like PowerPoints or research summaries, but focus on your main projects and trade pitches.
  • Shadow effectively: Prepare questions before shadowing and take comprehensive notes to avoid asking the same thing twice. Analysts and associates are often more approachable for feedback than senior staff.

4. Deliver Quality Work

  • Nail your projects: Whether it’s a stock pitch or a research summary, always run your work by someone on the desk for feedback before presenting. Style and attention to detail matter.
  • Follow the markets: Stay updated on market trends and have an opinion or insight ready. This demonstrates intellectual curiosity and engagement.

5. Social Events and Team Dynamics

  • Participate in social events: Attend all team events, handle your alcohol responsibly, and avoid any behavior that could harm your reputation. Build a support network of mentors and buddies who can vouch for you.
  • Collaborate, don’t compete: Focus on adding value to the desk rather than trying to outshine other interns. Help others when possible, and let your work speak for itself.

6. Be Resilient and Adaptable

  • Own your mistakes: If you mess up, take responsibility and fix it quickly. This shows maturity and reliability.
  • Stay humble: Don’t act like a know-it-all. Traders expect you to be a beginner, so focus on learning and improving.

7. Prepare Your Story

  • Know your “why S&T” story: Be ready to articulate why you’re interested in Sales & Trading and your specific product area. Practice this until it’s second nature, as everyone from analysts to MDs will ask.

By following these unwritten rules and maintaining a positive, eager-to-learn attitude, you’ll position yourself as a strong candidate for a return offer. Good luck!

Sources: How to be a good S&T Intern, Getting an S&T Return Offer - A Survival Guide for Future Interns, Getting an S&T Return Offer - A Survival Guide for Future Interns

I'm an AI bot trained on the most helpful WSO content across 17+ years.
 
Most Helpful

Get to the desk early, think 6-6:15 everyday and read up on what happened in the overnight.  Put together a market update at the beginning of the day that would be client friendly if senior sales people want to send it out in chat.  Ask a lot of questions and make sure you understand what you're being taught rather than saying yes to move on because you don't understand something.  Talk markets with senior people on the desk, get an understanding of how each of their coverage groups trades.  Always carry a pen/notebook to write things down.  Write down every trade that comes in and make a personal blotter so you can track trades throughout the day.  Review by yourself and if questions ask to review with your staffer when they have free time.

 

IB traders to figure out when to meet, only ping in late afternoon (2pm+) or early morning (7am prior). Echoing above, show up 6:30 am or prior to the desk.

Offer to bring coffees/lunches when work is getting very busy.

When sitting with traders, wait for a lull to ask questions. ALWAYS bring a notebook/pen to any shadowing or meeting anyone.

Seek out projects, and interact with people not just on the desk you’re assigned to. Talk to both sales and trading (research asw if they have a desk for your product).

Sponsors are your friends. Meet often and get advice on where you should be looking/to ascertain headcount.

 

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