HP: A Turnaround Story?

Here is my take on this high reaching failure. I am going to be as robust and concise as possible, but my doors are of course always open for any enlightenment. You wont find any fancy ratios or levered cash flow analysis here, but rather purely a rational observation. Ever since I can remember as a child I was fascinated by computers and thought I would grow up to become a computer science engineer. Although much of my childhood manifesto didn't quiet came about, I have still kept my keen interest in the tech industry and what I share here is my personal opinion derived from my observations and experiences. Ever since I can remember HP computers were a piece of crap when it came to quality. I had two, back to back, tell me I was naive! Even as a teenager I managed to research on the web enough and if that wasn't enough just use my observational skills to quickly realize that Compaq, another PC maker was even more of a crap. Lo and behold, the bigger crap purchased its rival crap, wow! what a memorable acquisition that was. HP's eye and perception of what they can shove down the consumer's throat is a failing model, but they have yet to realize their biggest and main problem: quality and service.

The general perception among IT experts are that HP can't live up to its rivals on any ground. Their service sucks, their products are of no quality. Perhaps its a very accurate reflection of their management up to this point. HP needs to revamp its game, by first identifying its products with quality and living up to that promise by means of service. It needs to revamp its enterprise grade quality as well as its consumer market products. It has been well over 10 years now that I or anyone I know of has recommended anyone to purchase an HP laptop. They are just great store displays, like manikins to say the least. I mean generally if a consumer can't afford a Macbook, they look at Sony, than eye Dell, ASUS, ACer, Toshiba respectively and everyone else before they even think of HP. I mean I know a great deal of individuals if I were to count my contact list, but I can safely assume no one individual owes an HP laptop there. My enterprise grade contacts either talk about Cisco, Juniper or Dell, yet again HP falls down the abyss. Even while writing this I'm vigilantly tapping into my conscious effort to understand how HP has managed to survive this long. They have fallen out of favor because simply they failed to live up to high standards. Increasing margins and profits fell short of identifying with the consumer at any level.

Let me break this to you HP, if you don't work on your brand and quality I see you to be another disappointment for all your shareholders; poor suckers. It is rather awakening when I walk into an electronic store and the sales guy/girl mentions all the great laptop lines they carry, but skips HP all together loll. YUP, its the harsh truth. I'm sure Meg's children are not asking for an HP laptop from her for Christmas.