How do I tell my boss basically him and the whole global team are using the wrong typography?

I'm a research intern at a global investment bank. The team has this standard font used in all published and internal documents which doesn't come natively in Windows.

Most people aren't too tech-savvy and probably don't know they can download and install the font in their system, so to avoid the hassle they just copy the formatting using the format tool in Office (which ends up being a much bigger effort in the long run, but they're already used to).

Thing is, doing that actually changes nothing when they export to PDF since their system doesn't  actually has the font, which basically makes everything turn to Calibri in the final document.  That doesn't happen when you send the actual office files to someone who has the font, though.

I only found this out because I'm seemingly the only person who actually downloaded the font lol. They put such a huge effort in making everything look good to the clients and can't realize it's all f-ing Calibri in the end.

I've tried to explain this to the other intern and to the jr. analyst, but both couldn't care less (the other intern almost put it like I was the wrong one). This is so ridiculous I can't help but laugh internally, but I also think I should do something.

What do you guys think?

14 Comments
 

I'm certain because I watch the presentations at the investor and client focused events and they're always in Calibri and they seem to have no clue about it lol.
I don't like the idea of talking to someone upper in the ladder as that could end up backfiring on my relationship with the rest of the team over something not that significant in the end. Maybe talking with the senior analyst, but I'm afraid that could also backfire

 

It shouldn’t backfire as long as you frame the issue as an honest mistake rather than a result of complacency or incompetence. If you reiterate that you’re only bringing this up to ensure that your firm puts their best foot forward with their clients, I really don’t see it souring your relationship with anybody.

 

paranoid_finance_kid

I'm a research intern at a global investment bank. The team has this standard font used in all published and internal documents which doesn't come natively in Windows. Most people aren't too tech-savvy and probably don't know they can download and install the font in their system, so to avoid the hassle they just copy the formatting using the format tool in Office (which ends up being a much bigger effort in the long run, but they're already used to). Thing is, doing that actually changes nothing when they export to PDF since their system doesn't  actually has the font, which basically makes everything turn to Calibri in the final document.  That doesn't happen when you send the actual office files to someone who has the font, though. I only found this out because I'm seemingly the only person who actually downloaded the font lol. They put such a huge effort in making everything look good to the clients and can't realize it's all f-ing Calibri in the end. I've tried to explain this to the other intern and to the jr. analyst, but both couldn't care less (the other intern almost put it like I was the wrong one). This is so ridiculous I can't help but laugh internally, but I also think I should do something.

What do you guys think?

There are more important things that you should be concerned about if you really want to build a career.

SafariJoe, wins again!
 

If you're right they should see whatever the default setup is currently being pushed to updates doesn't have a current font package.

"Hey MD, I found a small inefficiency in how our computers are setup. I can save everyone time and money if you inform the tech desk that we need to update the fonts on our computers so our client materials follow the company style guide regardless of which staffer prints them out."

 

do not do the below:

Subject: (blank)

cc: {all research}

Body:

{link to policy}. Pls adjust retroactively and go forward. Thx
 

Get outlook for ios”

 

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