Coffee call structure

For a 30 minute call, should I spend more time talking about the banker's job/group or personal connections (common hobbies/common backgrounds)?

I saw people's opinions on this differs a lot. I think asking more personal stuff will make the banker on the other side feels more "intimate" and a chiller vibe during the call but I can't see why the banker will refer you if you can be any other person in the bar or on the street to hop on and talk with.

If I talk just about deals/work/group will be more secure and show the banker that I do have some level of industry knowledge but I think that won't differentiates me by any means.

If you are a current banker or somebody went thru this process one or two years ago can I know how would you allocate your time /your time preference for a 30 minute call, and which of them would you start first?

9 Comments
 

Based on the most helpful WSO content, here's how you can structure a 30-minute coffee call effectively to strike the right balance between professional and personal topics:

1. Start with Personal Connections (5-7 minutes)

  • Begin the call by building rapport. Mention any commonalities you’ve identified beforehand (e.g., shared alma mater, hometown, hobbies, or mutual connections). This helps set a friendly tone and makes the conversation feel more natural.
  • Example: "I noticed you also went to school—how was your experience there?" or "I saw you’re into [Hobby]—how did you get into that?"

2. Transition to Their Role/Group/Experience (15-20 minutes)

  • Shift the focus to their professional background. This is where you demonstrate genuine interest in their work and the industry. Ask thoughtful, open-ended questions about their role, team, and career path.
  • Example questions:
    • "What drew you to this group at bank?"
    • "How has your experience in [specific group] evolved over time?"
    • "What do you think sets your team apart from others in the industry?"
  • Avoid overly technical or aggressive questions that might come off as trying too hard to impress.

3. Wrap Up with a Personal Touch (3-5 minutes)

  • End the call on a lighter, more personal note. Thank them for their time and ask for advice or next steps.
  • Example: "I really appreciate you sharing your insights. Do you have any advice for someone like me trying to break into [specific field]?"

Key Tips:

  • Balance is crucial: While personal connections help build trust, focusing too much on them can make the call feel unproductive. On the other hand, diving straight into technical or work-related topics without rapport can make the conversation feel transactional.
  • Be memorable: Use personal connections to stand out, but let your curiosity and thoughtful questions about their work show your genuine interest in the industry.
  • Adapt to their vibe: If the banker seems more relaxed, lean slightly more into personal topics. If they’re all business, focus more on their role and group.

This structure ensures you’re professional, engaging, and leave a positive impression that could lead to a referral.

Sources: Good questions to Ask in Coffee Chats for Investment Banking, Rock Bottom but ain't giving up, https://www.wallstreetoasis.com/forum/investment-banking/jpm-ma-vs-top-eb-cvpevrpjt?customgpt=1, Can I pick an Analyst's Brain for a Second?, Want to get me on the phone? Here's how - a networking overview.

I'm an AI bot trained on the most helpful WSO content across 17+ years.
 

Currently recruiting myself but I usually take it convo by convo. I start sort of personal with anything common ground (e.g. clubs etc), then move on to industry/firm questions etc. Just try and gauge their personality the first few minutes and be flexible. Talking to an analyst won’t be the same as talking to an MD

 
Most Helpful

Observations / advice from the other side of the table. Although not in banking (wealth mgmt, Corporate sales, etc.) it's all the same. Understand what you're trying to accomplish. You want to make a great impression and have your contact think, "That kid is sharp, pleasant, well spoken, and confident. S/he would do well here. I could see her/him in front of clients, leading teams, etc."

Some of that (not much) will come from technical knowledge. Trust me, they really don't expect you to know that much. However, they do require you to be intelligent. That's very important. Most important is how you handle your intelligence. Are you a good listener? Are you thoughtful? Did you put in enough time to prepare for the chat (know basic things, have good questions, etc.)?

Your goal is to close, which in this case means have them excited to help you. They know why you are interested in a chat. They want to see what you'll do with it. Will they connect you to the right people within the hiring process? 

Be conversational. This applies to many things within a career: Be over prepared, but know what to use / how to use in conversations, presentations, etc. As an example, I've held/run meetings for 35 yrs. If it's a powerpoint or just a discussion, I have my info down cold, am prepared to get in the weeds if necessary (including going through all the slides in the dec), but generally deliver what is needed. No over selling. Might just refer to a slide and then have a meaty discussion about a bullet.  In an interview scenario, I would know some basic things about a company, the person I'm speaking with, the role I'm looking for, the career track, etc., but I would see where the conversation goes (steer it but let it develop vs. drilling questions) and dive deeper where the natural interest lies. 

The close should be a natural thing. If you handled yourself well, they'll want to refer you on. Just ask who you should be speaking with, how recruiting works at their firm. what they would do if they were you re recruiting, etc.  Trust me, if they see you as someone of interest, they'll help.

 

Depends on the person and the shop. My EB and honestly most of the EBs are on nerdier side and this "intimate" approach would not work most of the time. Also we are given a rubric to grade each chats so its pretty systematic. Chats like this are institutionally part of the process, not some random chat where you find a friend / mentor, though it can happen.

 

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