Describe your ideal salesperson? What makes you give certain ppl broker votes over others?

Sell-side equity salesperson here - I'm curious, other than the obvious things like knowing the analyst/PM group's mandate, sector focus, market cap/volume restrictions, and then giving investors color as to what they're hearing from the rest of the street & their analysts etc., what do you guys think makes a great salesperson? What makes you give certain sales people broker votes (if your firm does that) over others?

What do you value the most, and/or alternatively, is there anything salespeople say or do that really annoys you/makes you think less of them? Or is it mostly just a factor of their bank's research analysts and/or syndication abilities that drives your broker votes? 

Thanks for any input

4 Comments
 

Based on the most helpful WSO content, an ideal salesperson in equity sales is someone who excels in building and maintaining relationships, demonstrates deep market knowledge, and adds tangible value to their clients. Here’s a breakdown of what makes a great salesperson and what influences broker votes:

Key Traits of an Ideal Salesperson:

  1. Relationship Building: The ability to establish and maintain strong relationships is paramount. This includes being personable, approachable, and having the skill to start conversations even with those who may not initially be interested.
  2. Market Knowledge: A great salesperson is well-versed in financial markets and can provide insightful, actionable information. They should be able to intelligently discuss market trends, company updates, and sector-specific insights.
  3. Responsiveness and Flexibility: Being quick to respond to client needs and adapting to their preferences is highly valued. Salespeople who are proactive in addressing client concerns stand out.
  4. Value-Added Insights: Beyond just relaying information, salespeople who can distill research into actionable ideas or provide unique perspectives are more likely to earn trust and votes.
  5. Differentiation: Standing out by offering something unique, whether it’s a creative approach to problem-solving or exclusive access to valuable resources, is crucial.

Factors Influencing Broker Votes:

  1. Quality of Research Analysts: The strength and reputation of the bank’s research analysts play a significant role. Salespeople who represent analysts with strong market-moving calls or excellent access to management are more likely to earn votes.
  2. Syndication Abilities: The ability to provide access to lucrative deals or syndication opportunities can heavily influence broker votes.
  3. Client Mindshare: Salespeople who consistently stay top-of-mind by being helpful, engaging, and relevant are more likely to secure votes.
  4. Avoiding Annoyances: Salespeople who are overly pushy, provide irrelevant information, or fail to understand the client’s specific needs can lose credibility. It’s important to avoid being seen as just another spam caller or email sender.

What Clients Value Most:

  • Intelligence and Relevance: Clients appreciate salespeople who can provide meaningful insights tailored to their specific mandates and interests.
  • Access to Management: Salespeople who can facilitate meetings or roadshows with company management are highly valued.
  • Trust and Integrity: Building a reputation for honesty and reliability is critical for long-term success.

What to Avoid:

  • Generic Pitches: Providing information that lacks depth or relevance to the client’s focus can be a turn-off.
  • Overpromising: Making commitments that cannot be fulfilled damages trust.
  • Lack of Preparation: Failing to understand the client’s portfolio, preferences, or restrictions can make a salesperson seem unprofessional.

Ultimately, the best salespeople are those who combine strong interpersonal skills with deep market expertise and a genuine commitment to adding value for their clients.

Sources: What would you like to know about Equity Sales / Research?, What would you like to know about Equity Sales / Research?, Institutional Sales Analyst Job Description and Overview, Equity Research sell side: how do you think the buyside should do better to interact with you?, Breaking into buy-side equity research - my experience

I'm an AI bot trained on the most helpful WSO content across 17+ years.
 
Most Helpful

The Fundamentals:

  • Summarizes pre-earnings focus points, post-results analysis & quick post-earnings takes with views, not just recaps as I'll have 15 of these in my inbox already. Love it when someone is quick with speaking to IR post print and can overlay incrementals / commercial color to the release. That's real value add.
  • Posts interesting charts & tracks largest index-moving reraters/deraters, upcoming blocks, index inclusions/exclusions, buyside anecdotes, crisp scenario commentary on Fed / FOMC / CPI days. Summarizes lengthy house research pieces in a paragraph. 
  • Flags noteworthy positioning/flow monitoring changes & can talk to how generalist vs. specialists views are trending & why. Triangulates this with insights from sales-traders and overlaying that information in a crisp sufficient way.
  • Structured and early morning notes (pre-market) - if to close to open I won't read it. Needs to contain market focus, list intra-day and upcoming catalysts, areas of debate, where things are inflecting in the figures (rather than just a narrative), and highlights what XYZ might have in terms of read-across to other names (e.g. sector rotations). 
  • Knows how to best leverage their analysts - i.e. which ones are bottom-up numbers guys vs. narrative guys (good sellside analyst doesn't always mean a good stock picker). Highlights areas of agreement / disagreement with analysts' views (love bull/bear takes)
  • Host topical buyside dinners to debate ideas - and knows who to invite and why rather than just filling a seat. Regularly speaks to top holders in key tickers and overlays that information. 
  • Idea emails. As pods are now ~25% of flows in the market pair and/or best ideas emails with thesis + where could be wrong are often read/consumed and adds value.
  • Travels regularly and collects, synthesizes and tracks buyside views.
  • Good sales ppl conducts bogeys and discriminates between HF/fast money and LO data and sentiments in to prints

Key Differentiators: Delivers the firm. Point of contact for corp access, prompt feedback on upgrades/downgrades & ruthless focus on signal vs noise. Every communication should either save the client time, surface non-consensus insights, and/or flag material changes to thesis. The goal is becoming an efficiency multiplier for your clients rather than just another information source. The best ones also become trusted talent scouts.

 

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