Does anyone have any experience working at a company that uses Google Apps for Business? I'm a junior partner at a 20-year-old mortgage bank that has 220 employees in 42 offices around the nation. While I have some say now in how the business runs I am the youngest and newest partner so I do not have THAT much say in how the business runs.
Our IT infrastructure is abysmal and our single dedicated IT staffer is considered average at best. Our server crashes 1-2 times per week for several hours, we transfer files between offices via email, our email is slow and has limited capacity, and our systems overall are antiquated and unsophisticated.
The guy who designed my branch's website is friends with a Google employee who specializes in implementing Google Apps for Business, specifically cloud computing. From what I've been told, variable costs for Google are far less than for Microsoft, there is dedicated IT Google staff for 24/7 assistance, the servers are nearly infinite and are very fast, the servers will never crash, security is far superior, and 1-2 simple steps can easily link the entire system to everyone's iphone/droid/blackberry. If what I'm being told is correct then switching to Google is a no-brainer.
I reached out to our company's IT decision maker and he simply stated this: "Appreciate the info. I looked into Google system before choosing to upgrade our servers and outlook. The problem with Gmail is that there is no back end support or control of the system."
Any thoughts on this? This is the response of someone who is dedicated to making an inferior product work, not someone interested in new ideas. I don't even think what he's saying is correct.
Microsoft has a cloud service that you should look at.
Just reading up on it. It's hard to tell which is better. Looks like Microsoft is way more expensive. Talking about $24/month/user at the enterprise level vs. $66/year for Google, but I don't know the level of service that is offered at those rates.The $24 also includes Microsoft Professional, which is pretty cool, although not necessarily that necessary to our biz.
Go with Microsoft.
I've administered IT systems and have been an end user for both MS products and the Google suite. Google is a bitch to administer and isn't the most effective thing in the world; it requires extra software for file sharing to function properly and it's slow. On top of that, if you use Outlook (which I assume you do), Google integrates like complete shit with that.
Put simply, Windows is what your computers (probably) run on, and MS products will seamlessly and painlessly integrate with it. With Google, you will actually NEED the support.
Ok, we are currently using Microsoft Exchange, which is running horribly. I have no idea why and I'm no IT whiz, but the server goes down twice a week or about 3 hours per week and has crappy capacity. Is that because my company is being cheap and is not paying for proper capacity? Are we doing something wrong to make this thing crash every goddamn motherf*cking week (frustration)?
I assume when you say to go with Microsoft you mean Microsoft 365 (cloud), or are you talking about regular Exchange?
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