Travel Expenses not refunded?
I interviewed at a small firm, long story short, no offer.
They explicitly told me they would refund my travel expenses (confirmed in an email). However +2 weeks have passed and I haven't even received a reply to my emails (I can see they saw it thanks to an email tracker).
Should I email again? Not sure if they forgot or they are just ignoring me.
My expenses were completely justified (didn't spend much).
Send a reminder. Include copy of your receipts. If you still don't get a response after a week, you can choose to escalate or drop the matter.
I would just escalate it since you didn’t get the offer. There’s nothing you can lose. Definitely scummy behavior.
This happened to me years ago with the kicker being I was out of work at the time.
I remember I followed up with the firm's HR rep on multiple occasions for both the hiring process and travel expenses (since I was trying to be mindful of expenses given my circumstances at the time)
Never heard back after my final set of interviews. To this day, that Company and one other I will not go into detail, I will never trust in any business capacity. I wholeheartedly mean that. If you treat people like that at that stage, I can never trust such a firm in a business capacity.
Hopefully, the firm can keep its word on travel expenses, but you may have to chalk it up to the game at the end of the day!
Thanks for your reply, I will have to let it go after a couple more emails, but odd as they literally emailed me confirming they would. It's not a lot of money but still...
I guess this is my villain origin story
Absolutely scammy move - also, saying that 1% of candidates get to the interview is a weird thing to say to a candidate.
I'd call HR or whoever said they will reimburse it, leave at least 3 or 4 messages over 2-3 weeks (assuming this is enough money to be worth your time). Also craft up a legal-sounding email with your receipts attached, reminding them that X person said on Y date your expenses would be refunded (attach this too if in writing), the receipts are attached, and you are awaiting a check and appreciate their immediate attention. If there is someone senior to escalate it to, go ahead.
Any legit firm I'd say to drop it, but this is pretty unacceptable so I don't see any issue with blowing up their phone a bit.
They were just a bunch of snobs (they wanted to give me the impression that I was better than the rest for getting an interview). Didn't really like the culture.
Thing is, the most senior people were the worst. I don't want to go too much in detail but it's not a firm with which I could take risks
They emailed you confirming that they would refund travel expenses, and now they are not replying??
Definitely not a place you would have liked to work at..
Is this chatham?
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