Exit Interview - Being Honest?
I know you’re not supposed to burn bridges during an exit interview, but have you guys seen any instances where honest feedback given during an exit interview has led to positive changes at a company?
Basically, I’m leaving the sell side to go to the buy side - somewhat of a normal transition, except one of the reasons I’m leaving is because my manager would consistently humiliate me and the other direct report, verbally berate us, humiliate us for asking questions, curse us out, etc.
The desk already has been experiencing a lot of attrition which I’m sure will raise eyebrows at HR, but I’m wondering if I can expedite the process by being honest about how I was treated or if it will burn bridges without creating change.
Based on the WSO threads discussing exit interviews and workplace transitions, it's generally advisable to approach exit interviews with a balance of honesty and diplomacy. Here are some key points to consider:
Constructive Feedback: While it's important to be honest, framing your feedback constructively can prevent burning bridges. Instead of focusing solely on the negative behaviors of your manager, you could describe the impact of these behaviors on team morale and productivity. For example, you might say, "The communication style used was often demotivating and could be distressing, which might contribute to the high attrition rates on the desk."
Focus on Patterns Rather than Personal Attacks: Highlighting systemic issues or recurring patterns can be more effective than targeting individuals. This approach can help HR understand that the issue extends beyond personal grievances and requires attention.
Offer Suggestions for Improvement: Along with your feedback, propose potential solutions or improvements. This could involve suggesting more training for managers on effective communication and leadership, or implementing regular feedback sessions where team members can express concerns in a structured manner.
Document Specific Incidents: If you choose to provide examples, ensure they are specific and factual. This can help HR to understand the seriousness of the issue and consider investigating further.
Consider the Company Culture: Reflect on how the company has handled similar situations in the past. If the organization typically values and acts on constructive feedback, it might be worth being more open.
Protect Your Future Relations: Remember that the finance industry can be tightly knit, and your paths might cross with former colleagues or managers in the future. Keeping your feedback professional and constructive helps maintain positive relationships.
In summary, while being honest in your exit interview can potentially lead to positive changes, it's crucial to deliver your feedback thoughtfully to avoid unnecessary repercussions and to foster a professional departure.
Sources: Quitting time - views on how to leave your job, Q&A: Private Equity Portfolio Company CFO, Annual Review was bad how do I bounce back?, Quitting time - views on how to leave your job, An Honest reflection from my first Summer Analyst role: The Good, The Bad, The Ugly (mainly bad and ugly)
No, don’t do this. Keep it clean and keep in touch.
It's highly unlikely that what you know and seen happening is not known to HR / others in the firm. Therefore, no point in specifically raising this. No one will do shit about it although I agree thats not the way to think about these things...
If you're leaving why do you care if the situation gets better? Keep it down the fairway in the exit interview
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