HR not responding to my e-mails after an interview.. And it's been 3 weeks since the interview.

ajk398's picture
Rank: Senior Monkey | 68

So I had an interview at JPM 3 weeks ago for a back office role. Just a few hours after the interview, I e-mailed the HR recruiter (the one that contacted me initially) to provide an e-mail address of one of my interviewers. This one got ignored. After about 2 weeks, I e-mailed her again to ask about the status of the interview process. She promptly responded saying there is no updates yet so I should just wait. Waited for about another week and a friend of mine that's interning at a risk team who happens to work right next to the team that interviewed at told me that the team had mentioned my name during a off the record discussion and held a 'interview wrap-up meeting' that day. At this point, things got really nerve wracking as I really want the position. So I e-mailed the HR once again to ask what's going on but got ignored again. I'm assuming that I got dinged because the process is taking too long and the HR just doesn't care about me. Plus, I only met with VPs 3 weeks ago and that was the only interview that I had for this position. What do you guys think? Haha

Comments (64)

Jun 16, 2014

Honestly, it sounds like your on a waitlist. They may be waiting to see if some people accept/reject before deciding on you. I've had companies be nice and tell me. I've had others (more commonly) not say anything and just act evasively until they make a decision. This is neither a yes or no. I was dinged from an internship interview and also a full-time after a three week delay, a friend of mine got ER at a BB after a delay like this.

Jun 16, 2014

Don't email HR again. One more, and you run the risk of it being held against you if they haven't decided yet.

Jun 16, 2014
OpsDude:

Don't email HR again. One more, and you run the risk of it being held against you if they haven't decided yet.

I second this.

Jun 16, 2014

Have your friend ask about it. There is no downside. They can ask "hey, I heard my friend, XYZ, interviewed with you recently. How'd it go?"

Jun 17, 2014

Thanks for the input guys. I surely won't bug the HR people anymore.. So I guess it's likely that I'm on wait list then huh?

Jun 17, 2014

Most likely waitlisted. If you got rejected you would probably know by now. At the same time, don't email HR again. Assume you didn't get it and move on, you don't want to sit around not pursuing other opportunities just to find out you didn't get it.

Jun 17, 2014

First of all, don't ever put any faith in what HR tells you. In my experience, it's extremely rare to hear back exactly by the "by when" date. That being said, it has been a week since they said they would contact you so I would shoot them an email saying that you are still interested in the position and if they need anything else from you.

Jun 17, 2014

Thanks very much!

Jun 17, 2014

What about in terms of a super day, I asked an HR guy when I should expect to hear anything and he said about a week or so, maybe. It'll be a week tomorrow since the SD, should I email them or wait till Thursday or Friday.

Jun 17, 2014

I would wait until tomorrow to call/email given that they said "a week or so". Superday decisions are generally made pretty quickly.

Jun 17, 2014
kingtut:

I would wait until tomorrow to call/email given that they said "a week or so". Superday decisions are generally made pretty quickly.

i got a call today...REJECTED!

Jun 17, 2014

:( sorry rdev, it's such a tough process. stay positive!

Jun 17, 2014

It's probably a dead end at this point. Have you tried reaching back out to the MD again?

Jun 17, 2014

Haven't tried reaching the MD again. Maybe I'll send him another note. He works in a different division, so it's a bit of a stretch as is. What he did was pull the strings that eventually led to this particular HR person (one whom he's likely never even hear of).

Jun 17, 2014

Send the MD another email. Only three possibilities can happen - 1) He misses your email or ignores your email. 2) He steps up the process with HR and you either a) get an interview b)not get an interview. Low risk, high return.

Jun 17, 2014

Good call.

Jun 17, 2014

Waitlisted or dinged. Just gotta wait it out unfortunately.

Keep in mind the larger/more established the firm the more structured the process - I'd give them a larger grace period the smaller the firm. But still waitlisted or dinged.

    • 1
Jun 17, 2014

most likely dinged, move on to next opportunity

HR is a correspondent for the group that you are interviewing for. HR are people too and don't always have the time for a courtesy ding email.

-

Jun 17, 2014

most likely dinged, move on to next opportunity

HR is a correspondent for the group that you are interviewing for. HR are people too and don't always have the time for a courtesy ding email.

-

Jun 17, 2014

Was your real intention to tell us this important story or let us know you got a BB offer?

Jun 17, 2014

ha
now that i read it again - it does seem like it..

thanks for the laugh ..

Jun 17, 2014

They're like this even from the inside - one I knew turned her phone off and stopped answering emails because she was too busy!

Jun 17, 2014

BBand, are they really that bad..

Jun 17, 2014

They're perpetually busy with something but what I can't tell....

When I was an intern looking for a full time job they were of absolutely no help - so I contacted head of desks directly to be told that this was a violation of HR policy and might result in my being deemed an unsuitable candidate. Then I go through interviews, including HR, to be offered a job but HR have to interview me again (because they're likely to veto one of the global heads right?) so I come back from holiday early to fit in with their schedule only to be told, oh we've already met you haven't we? welcome to the bank!! arghhhhhhh

More recently I needed a letter confirming I worked at the bank to get a tourist visa - a simple letter xxxx works at xxxx, I even offered to type it up myself, but no it's against policy, it has to go through the chain of command and we aim to do it in 2/3 weeks.

Which is why my boss signed the letter...... I'm sure I'll get into trouble for that somehow

Jun 17, 2014

hey, you are going to bear right? i'm having problems with their unreliable hr dept too!!

Jun 17, 2014

dude.. - i am disappointed with the after-acceptance responsiveness.. you joining analyst or associate?

Jun 17, 2014

Oh man... this is totally standard for HR.

When I joined my firm, they typed in a digit wrong in my social security number... and they incorrectly recorded my gender as male. I noticed and pointed out the problem during my first two weeks of work, certain that it would lead to trouble down the line. They replied that they'd fix it, but in the meantime not to worry because it didn't affect anything.

Right. Here's what it affected:

My pay (and signing bonus) was being reported (and taxed) under a different SS number... thus a different identity.
My 401(k) contributions belonged to a different SS number... thus a different identity.
My life insurance belonged to a different SS number (it actually still does), so if I die it won't pay out.
My long-term disability insurance belonged to a different SS number, so if I got disabled it wouldn't pay out.
My health insurance and pre-paid health costs belonged to a different SS number, which caused all kinds of problems.
My SS number was my PIN for all the HR systems, so for a short while I could not view, change, or access my personal data or benefits.
My credit report considered me unemployed with zero income because my job was being reported under a different SS number.
My SS number was also my PIN for entering the gym (stupid, right?), so I couldn't work out.
My gender was listed as male, so even if I could get healthcare providers to accept my insurance card (with the one-digit difference in SS number), they rejected all my girl-related health expenses on the grounds that no man would need them... which flagged my account for health insurance fraud.

Now here's the kicker... it took them SEVEN MONTHS to fix it. I had to hassle everybody every week. Sometimes multiple times a week. I waited on hold for many, many hours, fighting my way through those damned automated phone systems. Everybody said they couldn't fix it. Nobody took responsibility. Everybody directed me to somebody else. I started off quiet and polite, but after nobody responded I eventually started flooding four separate offices around the world with faxes of my passport and birth certificate, begging, pleading, threatening, joking, cajoling.

Because of a rampant culture of incompetence, it took seven months to get my identity back.

Jun 17, 2014

WoW - You story is worse than mine!

I get the feel that most HRs usually do not go beyond the call of duty to get-the-work-done or help out employees. And this is universal across all firms.

part of life, i suppose..
-Wiseguy

Mis Ind:

Oh man... this is totally standard for HR.

When I joined my firm, they typed in a digit wrong in my social security number... and they incorrectly recorded my gender as male. I noticed and pointed out the problem during my first two weeks of work, certain that it would lead to trouble down the line. They replied that they'd fix it, but in the meantime not to worry because it didn't affect anything.

Right. Here's what it affected:
...
Because of a rampant culture of incompetence, it took seven months to get my identity back.

Jun 17, 2014

A friend got 'the call', hired as a trader at a bank, she lover the culture etc and cancelled her other interviews and final rounds.

A few months later the contract never arrived and HR denied all knowlege of her....

Jun 17, 2014

big mistake...she should have waited for the contract to arrive.

Jun 17, 2014

Actually you will find the true title of HR is Human Waste. The approach stated above is true across all industries.

It's also where they stick reject managers so you can't even hope the further up you go the better they get. This may change at executive level.

Jun 17, 2014

Nah I was reading an article recently about this saying senior HR are coming mainly from front office at other banks. As if you'd really give up such a role if you had a choice...

Jun 17, 2014

They probably missed it. I have never heard of offers getting pulled after a signed contract short of failure to graduate, criminal convictions, failed drug tests, or firm bankruptcy.

Give them a call monday or tuesday.

Jun 17, 2014

Don't worry man, I know that feel, but it turns out fine

Whats the matter? Scared of my little red fuzzy anus? Don't be shy,let me show you the way, give me your hand and I will take you to paradise <3

Kind Regards,

ElmElm

Jun 17, 2014

Thanks for your responses

Illini, you mention calling the HR contact early next week. I agree that it's best to eventually get in contact, but I was thinking waiting until May in case I hear something in the meantime, especially since my original question wasn't terribly urgent. I wouldn't want to "hassle" them or anything- do you think calling as early as next week would annoy them?

Jun 17, 2014

Happens all the time. HR is swamped this time of year. Don't sweat it, follow up a week later.

Jun 17, 2014

Same thing happened with me for SA, I just called them up and asked the questions over the phone. It turned out that the HR person wasn't getting my emails at all because of a filter or something. She apologized and removed that filter from my email. So just send the email once more and if you don't hear back within 2 days, call them.

SSK

Jun 17, 2014

Yes, I did, be patient but nag them a little bit like you're doing. They may be waiting for the team to be available - it may be a problem on their end and not HR's.

Jun 17, 2014

bulge,

how did it work out for you- get an offer? how did you go about following up with them to see their decision?

Jun 17, 2014

I did get an offer. Immediately after your interivew, email everyone you spoke to thanking them, reiterating interest, etc. Also make each email slightly different and add something about enjoying talking about... so that they won't compare emails, find out they're the same, and laugh. I waited a week and a half and contacted the MD and HR again (contacted HR at the end of the week). HR said they were still deciding, MD said "someone will be reaching out to you in the coming days." Finally HR said they wanted to schedule additional phone interviews with the junior people in the group. Did that, and the next day the MD called me at night and offered me the job. He told me that they dropped the ball and that they should have had me meet with more junior people there and that they were deciding whether to fly me back out, have me phone in, etc, and that they had to find a day that worked with everyone else in the group to talk to me. So it may just be logistics.

    • 1
Jun 17, 2014

Thanks for the advice. I really hope to hear back a little sooner than that. I can imagine a week and a half feeling like an eternity, but that's obviously out of my control and it seemed to have worked out well for you.

Not sure how long ago you landed your gig but congrats!

Jun 17, 2014
Buddyfox:

Thanks for the advice. I really hope to hear back a little sooner than that. I can imagine a week and a half feeling like an eternity, but that's obviously out of my control and it seemed to have worked out well for you.

Not sure how long ago you landed your gig but congrats!

This was in November at a BB in capital markets (and a product I'm very interested in. I wanted to be in S&T but considering it's the product I like, capital markets is much closer to that than IBD and I'm very happy). To be honest, I got lucky. Didn't have an internship with a BB or even any great firm - I worked for four weeks at a hedge fund with alumni and I networked my ass off in the summer and fall. And it was an eternity - it was awful waiting, but my advice to you is to keep reaching out every few days but in the meantime, go have some fun and relax.

Jun 17, 2014

c

Jun 17, 2014

Just curious, is it normal for HR to ignore people? I've heard that sometimes they can be uh... not so good with these things.

Jun 17, 2014

I wouldn't worry about it too much. HR isn't perfect; you'd be surprised how inefficiently some processes are still carried out. But anyways, they'll get around to it, but chances are, they're busy doing other things that they totally forgot to respond to your inquiry re: housing.

In any case, I would just look for housing on my own if I were you. Did the bank say specifically that they were accommodating for housing? I know some banks don't provide anything, or they just give you a list of places you can check out.

Jun 17, 2014

My one tip to any incoming analysts, SA or FT, is to avoid dealing with these HR bitches like the plague. They can't help you, they can only fuck you. My experience has been that no matter how friendly you think you are with them (even after fucking one of them), they still will not give you any useful information and will give you the runaround. Banks purposely hire incompetent good looking girls for low level "recruiting" positions for this purpose. If you look further up the ranks, you will find very competent people that are either men or nasty former banker chicks.

Jun 17, 2014
yusucks:

My one tip to any incoming analysts, SA or FT, is to avoid dealing with these HR bitches like the plague. They can't help you, they can only fuck you. My experience has been that no matter how friendly you think you are with them (even after fucking one of them), they still will not give you any useful information and will give you the runaround. Banks purposely hire incompetent good looking girls for low level "recruiting" positions for this purpose. If you look further up the ranks, you will find very competent people that are either men or nasty former banker chicks.

Maybe that had something to do with it...

Jun 17, 2014

C

Jun 17, 2014

lmao...

Jun 17, 2014

this is really common. Just call them... works like a charm

Jun 17, 2014

umm...C

"I wanna Thank the Good Lord for Making me a Capitalist"

"I wanna Thank the Good Lord for Making me a Capitalist"

Jun 17, 2014

CAll!

Jun 17, 2014

call that slut, and proceed to give her a strawberry shortcake.

Jun 17, 2014
Comment

I'm making it up as I go along.

Jun 17, 2014
Jun 17, 2014