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Wall Street Oasis » Blogs » TheKing's blog
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Life in PE when Things AREN'T Going According to Plan
 

TheKing's picture
TheKing
      O
 
 
(Senior Neanderthal, 5,141
 
Points)
 on 1/17/13 at 6:00pm
Life in PE - Underperforming Companies

On Tuesday, I wrote a post about life in PE when thing are going according to plan. My focus was to give everyone a general feel and a high level overview for what portfolio coverage is like since it takes up a great deal of your time as an Associate. And, let's face it, the health of the portfolio is the lifeblood of a fund. It not only determines the net worth of the partners over the course of five to seven years, it also determines the true longevity of a private equity firm.

If your portfolios perform well, your valuations will show it. The value creation will be evident and you'll probably look at a couple earlier-than-expected exits. And when it comes to raising a new fund, this goes a long way. Locking in solid returns with timely exits is an absolute boon for fund raising, both for bringing back existing investors, increasing their stakes, and attracting new LPs.

But, what if the portfolio isn't performing up to par? What are the implications?

What is life like at a private equity firm when things aren't going according to plan?

As with my post on Tuesday, this post is primarily concerned with life as an Associate in PE. The stresses of an underperforming fund on a more senior employee of a PE shop are far different. Having money tied up in an underperforming fund can cause massive stress and shows what it really means to have skin in the game, so to speak.

Having several friends who work(ed) at various PE funds throughout the country, I've gotten to hear a myriad of perspectives. I was fortunate to work for a fund that performed pretty well, without any massive hiccups. Others were not so fortunate.

Or were they?

Typically, firms have weekly meetings in which all of the Partners of the firm, along with the junior employees, meet to discuss the state of the portfolio and any new deals that are working their way through the pipeline.

When things are going well, these meetings are pretty straight forward. The Partners have a pep in their step and act as the rightful masters of the universe that they are. Things change quite a bit when companies start shitting the bed.

Tensions rise. Tempers flare. And while things are analyzed appropriately with facts taking precedence over emotional responses, it's hard to restrain frustration and hard feelings when so much money is at stake.

Now, the vast majority of the time, a company's poor performance doesn't happen overnight. Like a floundering relationship, the warning signs have been there for a while and it's been on a steady decline. You try and work through the problems, and sometimes you can. But, when you can't, that's when things get tough. And, unlike a relationship, you can't just break up and move on. You're stuck with the company until you either fix the problems, exit via a sale, or it's forced into some sort of bankruptcy process.

A friend of mine's fund had just such a company. It was an industrial services business that was crushed by the slow economic recovery and a slow but steady displacement of its technology. Over the course of six months to a year, the problems grew larger and larger. And their weekly firm-wide meetings grew more and more intense.

It started slowly, with the lead Partner on the coverage team putting the company's management team on notice. As things continued to erode, it led to weekly update calls. Before long, the banking group was starting to get nervous. This is where PE can really get interesting for an Associate. While it's definitely stressful and Partners are starting to lose their shit, an Associate can really dig into some unique stuff.

As the company continued to falter, my buddy got to work on some really interesting stuff. For one, he worked with a Partner and a search firm to find potential replacements for members of management. The management team was great during boom times, but seemingly impotent in dealing with the company's trouble areas. He was sent to work with the company on-site for weeks at a time, pitching in on just about any project he could. This meant getting his hands dirty in the real nitty-gritty details. Digging through the rawest financials imaginable to help better understand what areas management needed to focus on to right the ship.

With the banks' worries growing, it was up to the PE firm to work up a short-to-medium term action plan to restructure the business. This meant putting in additional equity and diluting returns, but it also gave the banks confidence that the fund was serious. The Associate worked alongside a group of turnaround consultants and the lead Partner on the coverage team to help put together a thorough turnaround plan for the banks. After several months of hard work and some time under the turnaround plan, the company's performance started to improve. While the return on equity will be diluted, it's still better than the alternative.

My friend who got to work on this company said it was among the best work he's ever been involved in. Challenging, interesting, and very unique amongst his peers. For a guy who wants to go to b-school, this ought to go a long way towards helping him craft some fantastic essays. It's also a great deal more interesting than my experience was. So, while you want to go to a winning fund, it's worth noting that a fund with challenged portfolio companies can lead to a unique and potent experience for an Associate.

_______________________________________________________

Anyone on WSO get to work on any challenging portfolio companies? Anybody have any PE war stories they'd like to share? Or better yet, does anyone have any fun stories of Partners going wild when their companies start to shit the bed? Leave your thoughts and questions in the comments.

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Tags:
  • Private Equity Associate
  • private equity
  • PE Associate
  • Life in Private Equity
  • Life in PE

Comments

Oreos's picture

I'd love to hear from someone

Oreos
      HF
 
 
(Neanderthal, 2,450
 
Points)
 on 1/17/13 at 10:43am

I'd love to hear from someone at a PE firm which has a debt desk who have thought about or executed debt purchases through their other desk, and not on the behalf of the portfolio company.

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TheKing's picture

Oreos: I'd love to hear from

TheKing
      O
 
 
(Senior Neanderthal, 5,141
 
Points)
 on 1/17/13 at 10:56am
Oreos:

I'd love to hear from someone at a PE firm which has a debt desk who have thought about or executed debt purchases through their other desk, and not on the behalf of the portfolio company.

You mean a firm that bought some distressed debt and flipped it a short time later? If you're getting at that, I have a buddy who worked at a place that did that. His main focus was middle market buyouts, but as I recall, they made a monster return flipping some debt in like three months.

Check out my WSO Blog

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Oreos's picture

TheKing: Oreos: I'd love to

Oreos
      HF
 
 
(Neanderthal, 2,450
 
Points)
 on 1/17/13 at 11:08am
TheKing:
Oreos:

I'd love to hear from someone at a PE firm which has a debt desk who have thought about or executed debt purchases through their other desk, and not on the behalf of the portfolio company.

You mean a firm that bought some distressed debt and flipped it a short time later? If you're getting at that, I have a buddy who worked at a place that did that. His main focus was middle market buyouts, but as I recall, they made a monster return flipping some debt in like three months.

Not really. More enabling the PE firm to have a voice at the restructuring table when things get messy. E.g., buy a blocking stake c.>25% of the fulcrum debt and try to swing the process in the favor of their original equity participation. So not pure loan-to-own.

My initial comment wasn't clear. So you'd LBO, it goes bad, your other desk buys its debt, you (as a firm, hopefully working in cohort) have a voice later on.

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TheKing's picture

Oreos: TheKing: Oreos: I'

TheKing
      O
 
 
(Senior Neanderthal, 5,141
 
Points)
 on 1/17/13 at 11:29am
Oreos:
TheKing:
Oreos:

I'd love to hear from someone at a PE firm which has a debt desk who have thought about or executed debt purchases through their other desk, and not on the behalf of the portfolio company.

You mean a firm that bought some distressed debt and flipped it a short time later? If you're getting at that, I have a buddy who worked at a place that did that. His main focus was middle market buyouts, but as I recall, they made a monster return flipping some debt in like three months.

Not really. More enabling the PE firm to have a voice at the restructuring table when things get messy. E.g., buy a blocking stake c.>25% of the fulcrum debt and try to swing the process in the favor of their original equity participation. So not pure loan-to-own.

My initial comment wasn't clear. So you'd LBO, it goes bad, your other desk buys its debt, you (as a firm, hopefully working in cohort) have a voice later on.

Ahhh, gotcha. I'm not so familiar with that. To be honest, it would seem like that would present some level of a conflict of interest and that the existing banking group might not allow it. But, I'm really shooting in the dark here. Ideally, someone on WSO has either experience doing that or works for a firm that does. I'd be interested to learn that as well. Good question.

Check out my WSO Blog

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Plato's picture

Another great one. Thanks,

Plato
     
 
(Baboon, 165
 
Points)
 on 1/17/13 at 11:32am

Another great one. Thanks, King.

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Oreos's picture

TheKing: Oreos: TheKing:

Oreos
      HF
 
 
(Neanderthal, 2,450
 
Points)
 on 1/17/13 at 11:35am
TheKing:
Oreos:
TheKing:
Oreos:

I'd love to hear from someone at a PE firm which has a debt desk who have thought about or executed debt purchases through their other desk, and not on the behalf of the portfolio company.

You mean a firm that bought some distressed debt and flipped it a short time later? If you're getting at that, I have a buddy who worked at a place that did that. His main focus was middle market buyouts, but as I recall, they made a monster return flipping some debt in like three months.

Not really. More enabling the PE firm to have a voice at the restructuring table when things get messy. E.g., buy a blocking stake c.>25% of the fulcrum debt and try to swing the process in the favor of their original equity participation. So not pure loan-to-own.

My initial comment wasn't clear. So you'd LBO, it goes bad, your other desk buys its debt, you (as a firm, hopefully working in cohort) have a voice later on.

Ahhh, gotcha. I'm not so familiar with that. To be honest, it would seem like that would present some level of a conflict of interest and that the existing banking group might not allow it. But, I'm really shooting in the dark here. Ideally, someone on WSO has either experience doing that or works for a firm that does. I'd be interested to learn that as well. Good question.

There is a conflict, that's the point. But the existing lenders have no say in it, you only need at a max., borrower's (ie, your fund's) consent (for bank loans) to buy the debt. However, debt buy-backs by the issuing company can be limited; depending on the docs.

It does happen, but it'd be interesting to have an insiders view of when to pull the trigger.

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TheSquale's picture

I agree with you that these

TheSquale
      AM
 
(Senior Orangutan, 382
 
Points)
 on 1/17/13 at 12:06pm

I agree with you that these kinds of experience must be really interesting (as long as you don't have any money in !).
That's why I'm looking for a turnaround consulting job and not generic MBB or IB/PE.

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Dunkin Donuts Banker's picture

I figure these types of

Dunkin Donuts Banker
      IB
 
(Senior Monkey, 71
 
Points)
 on 1/17/13 at 12:24pm

I figure these types of situations are common at deep distress / value PE shops that engage frequently in these transactions.

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ShreddiesBrah's picture

Oreos: TheKing: Oreos:

ShreddiesBrah
     
 
(King Kong, 1,337
 
Points)
 on 1/17/13 at 12:54pm
Oreos:
TheKing:
Oreos:
TheKing:
Oreos:

I'd love to hear from someone at a PE firm which has a debt desk who have thought about or executed debt purchases through their other desk, and not on the behalf of the portfolio company.

You mean a firm that bought some distressed debt and flipped it a short time later? If you're getting at that, I have a buddy who worked at a place that did that. His main focus was middle market buyouts, but as I recall, they made a monster return flipping some debt in like three months.

Not really. More enabling the PE firm to have a voice at the restructuring table when things get messy. E.g., buy a blocking stake c.>25% of the fulcrum debt and try to swing the process in the favor of their original equity participation. So not pure loan-to-own.

My initial comment wasn't clear. So you'd LBO, it goes bad, your other desk buys its debt, you (as a firm, hopefully working in cohort) have a voice later on.

Ahhh, gotcha. I'm not so familiar with that. To be honest, it would seem like that would present some level of a conflict of interest and that the existing banking group might not allow it. But, I'm really shooting in the dark here. Ideally, someone on WSO has either experience doing that or works for a firm that does. I'd be interested to learn that as well. Good question.

There is a conflict, that's the point. But the existing lenders have no say in it, you only need at a max., borrower's (ie, your fund's) consent (for bank loans) to buy the debt. However, debt buy-backs by the issuing company can be limited; depending on the docs.

It does happen, but it'd be interesting to have an insiders view of when to pull the trigger.

Could other lenders not argue for equitable subordination based on that creditors obvious conflict of interest?

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brandon st randy's picture

Thanks for posting this. I

brandon st randy
      PE
 
 
(Gorilla, 702
 
Points)
 on 1/17/13 at 12:58pm

Thanks for posting this. I was just at a conference a couple days ago where one of the sessions was dedicated to how sponsors should deal with distressed portfolio companies, so this post is a very timely inbound.

...well, he's no use to us if Detroit is his idea of a small town!

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TheKing's picture

brandon st randy - Glad you

TheKing
      O
 
 
(Senior Neanderthal, 5,141
 
Points)
 on 1/17/13 at 1:12pm

brandon st randy -

Glad you enjoyed. It's really a fascinating process and I do envy my buddy who got to live through it. It's also something that's going to happen to even the best-run funds, so it's the sort of thing everyone should think about.

Check out my WSO Blog

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Oreos's picture

Awon Eleyi Awon Eleyi Won Bad

Oreos
      HF
 
 
(Neanderthal, 2,450
 
Points)
 on 1/17/13 at 2:16pm
Awon Eleyi Awon Eleyi Won Bad Gan:

]

Could other lenders not argue for equitable subordination based on that creditors obvious conflict of interest?

Good point. There's nothing in the bankruptcy code to describes what constitutes equitable subordination so i suppose there's an argument. But the actions of the PE as a debtor wouldn't be to put other classes of debt in an obviously disadvantaged or deleterious position in that the PE action would likely, by not limited to, reduce debt-to-equity or to favour a plan including an equity injection (by way of rejecting plans to the contrary). Further, equitable subordination would infer that debtors of a same class were being treated differently, but in this example we're not trying to prioritisel liens over those that should be on the same level, just steering the process in a certain way while being in the fulcrum.

A classic case is if near to the brink of bankruptcy the debtor raises super senior (not DIP with the court's permission)when it is imprudent to do so as is ignoring its duty to the other debtors.

But please, I'm British, someone correct me if im off base.

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meabric's picture

TheKing: Oreos: TheKing:

meabric
     
 
(Senior Baboon, 218
 
Points)
 on 1/17/13 at 2:34pm
TheKing:
Oreos:
TheKing:
Oreos:

I'd love to hear from someone at a PE firm which has a debt desk who have thought about or executed debt purchases through their other desk, and not on the behalf of the portfolio company.

You mean a firm that bought some distressed debt and flipped it a short time later? If you're getting at that, I have a buddy who worked at a place that did that. His main focus was middle market buyouts, but as I recall, they made a monster return flipping some debt in like three months.

Not really. More enabling the PE firm to have a voice at the restructuring table when things get messy. E.g., buy a blocking stake c.>25% of the fulcrum debt and try to swing the process in the favor of their original equity participation. So not pure loan-to-own.

My initial comment wasn't clear. So you'd LBO, it goes bad, your other desk buys its debt, you (as a firm, hopefully working in cohort) have a voice later on.

Ahhh, gotcha. I'm not so familiar with that. To be honest, it would seem like that would present some level of a conflict of interest and that the existing banking group might not allow it. But, I'm really shooting in the dark here. Ideally, someone on WSO has either experience doing that or works for a firm that does. I'd be interested to learn that as well. Good question.

Most smart credit docs will impose 5-10% limits on sponsor ownership of a tranche. I've seen docs for a club deal that specified individual sponsors though, not total equity group, so between them and their co-invested LPs they were able to buy a blocking position.

Generally though, the sponsor just buys debt at cents on the dollar to retire it and try to hit covenants they need to be in compliance with to avoid rate steps, issue new debt, pay their special dividend etc.

Equitable subordination won't come into it given that the sponsor is now a holder of the tranche and if anything they are the disadvantaged party. The more effective limit on what you can do is your bank tends to get pissed because you being in the fulcrum can draw out bankruptcies and thus hurt their recovery, and you likely need them to sign off on some covenant waivers/extensions given how screwed the company is.

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Oreos's picture

meabric: [ Most smart credit

Oreos
      HF
 
 
(Neanderthal, 2,450
 
Points)
 on 1/18/13 at 3:16am
meabric:

[

Most smart credit docs will impose 5-10% limits on sponsor ownership of a tranche. I've seen docs for a club deal that specified individual sponsors though, not total equity group, so between them and their co-invested LPs they were able to buy a blocking position.

Generally though, the sponsor just buys debt at cents on the dollar to retire it and try to hit covenants they need to be in compliance with to avoid rate steps, issue new debt, pay their special dividend etc..

Another great point. Current LMA standard docs state that Sponsor Affiliates have no voting rights under the finance docs. I would assume this would aim to include Scheme of Arrangements (dunno though). But yea, this is the current standard, not too sure about the '07 standards.

The above also includes sub parts. However, I have seen banks with good sponsor relationships act for the fund but with no legal connection.

EDIT: just looked through a few of our loan docs from the '07 vintage and some post RXing ones where the initial LBO was '07, none of them had the Sponsor Affiliate language. In addition, a recent RXing (loan-to-own) has excluded it vs. LMA standard (for obvious reasons).

meabric:

[

Equitable subordination won't come into it given that the sponsor is now a holder of the tranche and if anything they are the disadvantaged party. The more effective limit on what you can do is your bank tends to get pissed because you being in the fulcrum can draw out bankruptcies and thus hurt their recovery, and you likely need them to sign off on some covenant waivers/extensions given how screwed the company is.

but them drawing it out is quite unlikely, incentives are generally aligned.

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TheKing's picture

meabric: Equitable

TheKing
      O
 
 
(Senior Neanderthal, 5,141
 
Points)
 on 1/17/13 at 3:07pm
meabric:

Equitable subordination won't come into it given that the sponsor is now a holder of the tranche and if anything they are the disadvantaged party. The more effective limit on what you can do is your bank tends to get pissed because you being in the fulcrum can draw out bankruptcies and thus hurt their recovery, and you likely need them to sign off on some covenant waivers/extensions given how screwed the company is.

Great point here. You will definitely lean on the banks for covenant waivers and extensions. This will happen even if a company is doing decently well. First time they waive a covenant, it's not the end of the world, but all of this stuff comes at a price (i.e. a fee.) You obviously know this stuff, but I probably should've included it in my post. You can get into a real death spiral if you keep busting covenants and asking for waivers / extensions / a whole new set of them.

For those that are less initiated to the way debt works, when you borrow money from ABC bank to fund your LBO, the debt comes with a set of covenants. Covenants are a set of hurdles and rules that the company must comply with or else face penalties and problems. Typical covenants include meeting a minimum Total Debt / EBITDA ratio and a Total Senior Debt / EBITDA ratio. Total Debt, Senior Debt, and EBITDA are all very specifically defined in the credit documents. As mundane as this stuff sounds, you can spend a lot of time going back and forth with the banks agreeing on definitions and covenant ratios. And, again, as mundane as it sounds, you actually can learn a decent bit about negotiations by going through the process on a deal.

Last thing I'll add is that mezzanine players can really throw a wrench into things when shit starts to hit the fan. It's very personality dependent, but if they've got a little bit of equity in the deal, they'll start to rile things up during any sort of restructuring.

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prospie's picture

TheKing: The management team

prospie
     
 
(King Kong, 1,679
 
Points)
 on 1/17/13 at 3:48pm
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TheKing's picture

prospie: TheKing: The

TheKing
      O
 
 
(Senior Neanderthal, 5,141
 
Points)
 on 1/17/13 at 3:59pm

Check out my WSO Blog

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thecoldburns's picture

Just started in a PE firm in

thecoldburns
      PE
 
 
(Baboon, 150
 
Points)
 on 1/17/13 at 4:07pm
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thecoldburns's picture

TheKing: I'm always bugged by

thecoldburns
      PE
 
 
(Baboon, 150
 
Points)
 on 1/17/13 at 4:14pm
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TheMightyProle's picture

Informative post. Thank you

TheMightyProle
     
 
(Chimp, 11
 
Points)
 on 1/17/13 at 8:10pm
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EightAceTres's picture

Did you have any experience

EightAceTres
      IB
 
(Senior Monkey, 73
 
Points)
 on 1/17/13 at 9:27pm
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meabric's picture

[quote=Oreos] meabric: [ ED

meabric
     
 
(Senior Baboon, 218
 
Points)
 on 1/18/13 at 10:47pm
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Oreos's picture

[quote=meabric] Oreos: me

Oreos
      HF
 
 
(Neanderthal, 2,450
 
Points)
 on 1/19/13 at 3:52am
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Web Site Security Rules. Users are prohibited from violating or attempting to violate the security of the Web Site, including, without limitation, (a) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Web Site, overloading, "flooding", "spamming", "mailbombing" or "crashing", (d) sending unsolicited e-mail, including promotions and/or advertising of products or services, or (e) forging any TCP/IP packet header or any part of the header information in any e-mail. Violations of system or network security may result in civil or criminal liability. The Company will investigate occurrences which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

Specific Prohibited Uses.

The Company specifically prohibits any use of the Web Site, and all users agree not to use the Web Site, for any of the following:

  • Posting any incomplete, false or inaccurate biographical information or information which is not your own accurate resume
  • Using any device, software or routine to interfere or attempt to interfere with the proper working of this Web Site or any activity being conducted on this site.
  • Taking any action which imposes an unreasonable or disproportionately large load on this Web Site?s infrastructure.
  • If you have a password allowing access to a non-public area of this Web Site, disclosing to or sharing your password with any third parties or using your password for any unauthorized purpose.
  • Notwithstanding anything to the contrary contained herein, using or attempting to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Web Site other than the search engine and search agents available from the Company on this Web Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).
  • Attempting to decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Web Site.
  • Aggregating, copying or duplicating in any manner any of the materials or information available from the Web Site.
  • Framing of or linking to any of the materials or information available from the Web Site.

User Information.

When you register for the Web Site, you will be asked to provide the Company with certain information including, without limitation, a valid email address (your "Information"). In addition to the terms and conditions that may be set forth in any privacy policy on this Web Site, you understand and agree that the Company may disclose to third parties, on an anonymous basis, certain aggregate information contained in your registration application. The Company reserves the right to offer third party services and products to you based on the preferences that you identify in your registration and at any time thereafter; such offers may be made by the Company or by third parties. Please see the Company's Privacy Policy below for further details regarding your Information.

Registration and Password.

You are responsible for maintaining the confidentiality of your information and password. You shall be responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify the Company of any unauthorized use of your registration or password.

The Company's Liability.

As a condition to your use of this site, you release the Company (and our agents and employees) from claims, demands and damages (actual and consequential, direct and indirect) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code d1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

We are under no legal obligation to, and generally do not, control the information provided by other users which is made available through the Web Site. By its very nature, other people?s information may be offensive, harmful or inaccurate, and in some cases will be mislabeled or deceptively labeled. We expect that you will use caution and common sense when using this Web Site.

The Material may contain inaccuracies or typographical errors. The Company makes no representations about the accuracy, reliability, completeness, or timeliness of the Web Site or the Material. The use of the Web Site and the Material is at your own risk. Changes are periodically made to the Web Site and may be made at any time.

You acknowledge and agree that you are solely responsible for the content and accuracy of any resume or material contained therein placed by you on the Web Site and you agree to let any users that are identified as recruiters (designated in the sole discretion of the Company) to have access to your resume.

The Company is not to be considered to be an employer with respect to your use of the Web Site and the Company shall not be responsible for any employment decisions, for whatever reason made, made by any entity posting jobs on the Web Site.

THE COMPANY DOES NOT WARRANT THAT THE WEB SITE WILL OPERATE ERROR-FREE OR THAT THE WEB SITE AND ITS SERVER ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL MECHANISMS. IF YOUR USE OF THE WEB SITE OR THE MATERIAL RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, THE COMPANY IS NOT RESPONSIBLE FOR THOSE COSTS.

THE WEB SITE AND MATERIAL ARE PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. THE COMPANY, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE COMPANY MAKES NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIAL, SERVICES, SOFTWARE, TEXT, GRAPHICS, AND LINKS.

Disclaimer of Consequential Damages.

IN NO EVENT SHALL THE COMPANY, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED ON THE WEB SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE WEB SITE AND THE MATERIAL, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Links to Other Sites.

The Web Site may contain links to third party web sites. These links are provided solely as a convenience to you and not as an endorsement by the Company of the contents on such third-party Web sites. The Company is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third party Web sites. If you decide to access linked third party Web sites, you do so at your own risk.

No Resale or Unauthorized Commercial Use.

You agree not to resell or assign your rights or obligations under these Term of Use. You also agree not to make any unauthorized commercial use of the Web Site.

Limitation of Liability.

The aggregate liability for the Company to you for all claims arising from the use of the Materials is limited to $1.

Termination.

The Company reserves the right, at its sole discretion, to pursue all of its legal remedies, including but not limited to immediate termination of your registration with or ability to access the Web Site and/or any other service provided to you by the Company, upon any breach by you of these Terms and Conditions or if the Company is unable to verify or authenticate any information you submit to the Web Site registration with or ability to access the Web Site.

Indemnity.

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Material or your breach of the terms of these Terms and Conditions. The Company shall provide notice to you promptly of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit or proceeding.

General.

The Company makes no claims that the Materials may be lawfully viewed or downloaded outside of the United States. Access to the Materials may not be legal by certain persons or in certain countries. If you access the Web Site from outside of the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. These Terms and conditions are governed by the internal substantive laws of the State of New York, without respect to its conflict of laws principles. Jurisdiction for any claims arising under this agreement shall lie exclusively with the state or federal courts within New York, New York. If any provision of these Terms and Conditions are found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Except as expressly provided in additional terms of use for areas of the Web Site a particular "Legal Notice," or Software License or Material on particular Web pages, these Terms and Conditions constitute the entire agreement between you and the Company with respect to the use of Web Site. No changes to these Terms and Conditions shall be made except by a revised posting on this page.

PRIVACY POLICY

The Company recognizes that you are concerned about privacy. We are committed to preserving your privacy and safeguarding your sensitive information. The following statement describes the general information-gathering and usage practices of our sites.

Our staff, contractors, Internet service providers and others involved in this site follow this policy or similarly strict policies regarding your Information.

Disclosure

The Company is committed to fully disclosing our policies regarding the collection, use, maintenance, disclosure and security of personal information obtained from users of our site. The term "personal information" includes a name, address, email address, or any other information which could be used to contact you directly or to identify you personally.

Use and Disclosure Limitations

The Company only uses personal information about its Web site users for specific purposes. We do not share user information with third parties except when we have told users about the disclosures, when we have prior consent, or when required by law.

Use Policy: When the Company gathers personal information from users, we ask for permission first. We also disclose, at the time of collection, how the information will be used by us. Personal information is used for activities such as auto-completion of commonly-used forms and helping us contact you when you solicit information from us.

Disclosure Policy: We do not normally disclose personal information to anyone outside of the Company unless we have previously informed users about the disclosures. However, some data may be used from time to time by outside contractors, including auditors or consultants, to assist us in carrying out necessary financial or operational activities. These uses will be consistent with this privacy policy and all contractors using this potential personal information must agree to safeguard it, to use it only for the authorized purpose, and to return it or destroy it upon completion of the activity.

The Company might be required to disclose personal information in response to a valid legal process such as a subpoena, search warrant or court order.

Although unlikely, it is possible that we may have to make certain disclosures to ensure the security of our Web site, to protect its integrity, or to take precautions against potential liability. In any of these situations, we will take any reasonable steps to limit the scope of the data disclosed.

Web Logs: The Company maintains standard Web logs that record basic information about visitors to our Web site. These logs contain: * The Internet domain from which you came to our Web site. * Your IP address. An IP address is a series of numbers which uniquely identifies your connection to the Internet. Although it is possible in some instances, certain types of IP addresses may be used by interested persons to identify users but we do not attempt to identify users in this way. * The type of browser (e.g., Internet Explorer or Netscape) and operating system (e.g., Windows 98) you use. * The date and time you visited the site, and the pages you saw.

We use Web log information to design our Web site, identify popular features, and in similar ways. We do not try to identify individuals from Web logs or to link Web logs to other user information. However, if someone tries to damage our Web site or use it in an unauthorized or illegal way, we may share Web log information with law enforcement agencies. The Company may provide aggregate information such as the number of users who visit particular pages of the site, or the number of people who link to certain external sites from our site, to other parties.

Changes to Privacy Policy

The Company's features and services will change over time and our information-gathering practices and policies may also change.

While our philosophy of protecting user information from inappropriate uses and disclosures will not change, this policy will be updated occasionally to include any change that materially affects the collection, maintenance, use, or disclosure of personal information.

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