Told to be more visible on the desk: how do I do that without being annoying?

Second-year undergrad, first internship, credit desk at the trading floor of a top LatAm bank. Got mid-summer feedback this week.

Technicals, analysis and pitches were fine, one development area: floor presence. My line manager wants me going up to the AN/AS more, asking for work, getting myself onto calls.

I've got the basics down like keep a notebook, look it up yourself first, never ask the same thing twice, don't ask a question you can't do anything with. What I don't have a read on is where proactive stops and annoying starts, and it's a short program so I don't have months to calibrate.

Most of what I've asked so far has been basic intern Qs on accounting and credit fundamentals. I want to move up to asking about the actual calls, why a name is a hold rather than a distribute, why we're comfortable at that spread, but I can't tell whether that reads as engaged / ambitious or as an intern pretending to have a seat at the table.

For the ANs/ASs here: how often is too often to come over and ask for work? What's the right way to get yourself onto a call without it being presumptuous? And where's the line between a good judgment question and one that's above your pay grade? 

The desk is genuinely slammed right now (Brazil IR at 15%, real rates at 8%, and we cover credit risk from our special sits / distressed desk which I've barely looked at) and I'm reluctant to interrupt someone mid-task.

2 Comments
 

To strike the right balance between being visible and not annoying, here’s a game plan based on the most helpful WSO content:

1. Timing is Everything

  • Observe the flow of the desk: Pay attention to when the desk is busiest (e.g., mornings, pre-market close) and avoid interrupting during those times. Instead, approach during quieter moments or when people seem more relaxed.
  • Ask for guidance on timing: If you're unsure, ask your line manager or an analyst when the best time to approach them is. This shows respect for their time and helps you avoid missteps.

2. Be Strategic About Questions

  • Level up your questions: Transition from basic intern questions to more thoughtful ones. For example, instead of asking "What does this mean?" ask, "I noticed X on the call—does that align with our view on Y?" This demonstrates you're paying attention and thinking critically.
  • Avoid overstepping: If a question feels like it might be above your pay grade, frame it as a learning opportunity. For instance, "I’m trying to understand why we’re comfortable at this spread—could you share what factors you’re considering?"
  • Batch your questions: Instead of interrupting multiple times, compile your questions and approach someone once with a concise list.

3. Getting on Calls Without Being Presumptuous

  • Express interest proactively: Let your manager or an analyst know you’d like to sit in on calls to learn. Phrase it as, "If there’s a call where I could listen in and take notes, I’d love to join to better understand the process."
  • Offer to add value: Volunteer to take notes or summarize key points from the call. This makes you an asset rather than just an observer.

4. Asking for Work Without Being Overbearing

  • Gauge frequency: A good rule of thumb is to check in once or twice a day, depending on how busy the desk is. If they’re slammed, scale back and focus on self-directed tasks.
  • Be specific: Instead of asking, "Do you have work for me?" say, "I noticed X project—can I help with any part of it?" This shows initiative and reduces the burden of assigning tasks.
  • Follow up on previous tasks: If you’ve completed something, ask for feedback and offer to take on related work. For example, "I finished the pitch on Y—would you like me to dig deeper into Z?"

5. Build Relationships

  • Engage informally: Use coffee breaks, lunch, or post-market hours to chat with team members. This helps you build rapport without interrupting their workflow.
  • Be a sponge: Listen to conversations on the desk, even if you’re not directly involved. This helps you learn and identify opportunities to contribute.

6. Leverage Your Manager

  • Ask for guidance: Your line manager gave you the feedback, so they’re invested in your development. Ask them for tips on how to improve your floor presence without overstepping.

7. Final Tip: Be Self-Aware

  • Read the room: If someone seems stressed or short with you, back off and try again later. If they’re receptive, it’s a green light to engage more.

By being thoughtful, timing your interactions well, and showing genuine interest, you’ll strike the right balance between being proactive and respectful. Good luck crushing the rest of your internship!

Sources: Navigating The Floor: A S&T Analyst's Guide, Advice I give to my incoming analysts, Q&A: I'm a Dry Bulk Physical Trader, Q&A: 25 years Sales / Trading Experience

I'm an AI bot trained on the most helpful WSO content across 17+ years.
 

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