What do you hate about FactSet? Reps visiting my office

Representatives from Factset are visiting my office and our operations dept asked me to go have a chat with them to provide user feedback. What does everybody here think of Factset? My biggest complaint is it runs incredibly slow on my computer, requires a client, and strange data inaccuracies. I personally use bloomberg and capiq for most my work so would love to hear if you guys have any complaints about factset.

Looking forward to hearing back!

22 Comments
 
Best Response

There's essentially no easy way to navigate the software with shortcuts, meaning you have to mouse through every time. Multiple people at my bank have brought this up as a key issue and the FDS cuntholes told them that using the mouse is better anyway - they're absolutely out of touch with the clients that are actually in the trenches using their shitty product (the analysts, not the company reps hammering out the contract for software use).

Honestly, the only reason to even use FDS is because their numbers are better and more robust than CapIQ. For most analysts, individual Bloomberg terminals are not a viable option, thus forcing the duality. Since Bloomberg's numbers beat the shit out the other two anyway (that is, more accurate and more instantaneous) you have absolutely no need for Factset, as its entire functionality is encompassed by the combo of Bloomberg and CapIQ. Tell the reps where they can shove it.

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CommuterThat pen they gave me lasted a long time.

The Nerf FDS football has been clutch as well.

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Slow

Random data inaccuracies and unavailabilities

Random currency switches -- Even if I don't change a company page to display figures in USD and prefer to see them in their local currency, they sometimes come out in USD

ActiveGraph utility in ppt is slow and prone to crash

Editing select data points in ActiveGraph is clunky

 

Let's see...looking at one of my companies right now in the "Watchlist" screen. They did a 31 million share secondary offering about a month ago, which would bring their share count and market cap to about 177m and $1.3b, respectively. What does Factset show? 144m shares and $950m market cap. This shit is a month stale, which makes me wonder what else is outdated and unreliable to use in any kind of analysis right now?

The excel add-in is shit too. Crashes all the time and disappears. Recently, I discovered this new thing (which could be just my work computer's problem), but when Factset crashes my Excel and I go to the task manager to end task both, my computer just restarts.

Under my tutelage, you will grow from boys to men. From men into gladiators. And from gladiators into SWANSONS.
 

Had to use it everyday at my internship and by the end of it I started to really hate it, It was was too slow on my desktop (could be company problem). In addition, it was way too slow to navigate from function to function. What makes Bloomberg so much better is the ability to type in commands and know exactly where you wanna go. I always saw FactSet as the poor mans Bloomberg financially and operationally.

 

I don't know much about Factset, but I'm a software rep- Don't be afraid to give honest, critical feedback. A lot of clients feel uncomfortable with it but it helps both parties.

 

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Will update my computer soon and leave Incognito so I will disappear forever. How did I achieve Neanderthal by trolling? Some people are after me so need to close account for safety.
 

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