Acepted Private Bank Analyst Job with BB. HR not answering me, ghosting me?

terps19's picture
Rank: Monkey | banana points 32

Hi everyone. Recently I accepted a Private Bank Analyst position with a BB for after I graduate (the Bank name is not necessary). On my offer letter there is a start date for July 2019. The first 6 weeks of the program are actually in a different location than the office I will be working in because of training. This prompted me to ask HR a question about the exact start date a long with some other general on boarding questions.
However, after reaching out to the recruiter and person who called me with the offer, I have not heard anything back. While I know I could be over reacting, I think for some reason I am being ghosted.

Here is a time line. My offer is due by Monday Nov 19.
On Friday Nov 16 (morning), my HR contact emails me asking If I had last questions about the offer and If I wanted to schedule a call for Monday to go over the offer again.
On Friday Nov 16th (afternoon) , I accept my offer. I accept the offer on my portal, electronically sign it, enter some personal info for onboarding and get the basic "welcome to xxx bank" email. I then email my recruiter back saying thank you for everything, I just sighed my offer, I am extremely excited, etc... I also asked her the generic questions I had about the start date and filling out on boarding forms.

Monday Nov 19th No response
Monday Nov 26th I send a friendly email saying I hope things are going well, I hope you enjoyed your thanksgiving, and that I was just wondering a few things about the offer (my questions about start date). I also added that I was hoping to know dates sooner than later because I will be moving across the country essentially when I start this role and I need to start looking for a place to live. No response.
Thursday Nov 29th Still haven't heard anything so I find an email of someone in HR who scheduled my initial first round interview. I email her how I accepted my offer, was excited to join, have been trying to reach my HR contact, and what my questions were. No answer.
Monday Dec 3. I still have not gotten any communication so I reply to the original email on Nov 16th asking If I have questions about the offer. I sent a friendly email saying hey hope all is well, haven't heard from you in a few weeks, I was wondering if you knew the answer these questions.

I still have not gotten a response back. I defiantly could be over reacting but this is extremely frustrating. Especially when I got my welcome to the firm email, the email ends with " if you have any questions please contact (the name of my HR contact)" so I really have no one to reach out to. I am thinking of calling the number she called me from when she extended the offer but don't want to sound too pushy or come off as annoying.

I hate feeling in the dark especially after I already excepted my offer and my portal now onboarding. I am just worried that maybe they don't want me anymore or something since I am being ghosted. The recruiter has always been great with responding, almost always same day and within a few hours.
Has this happened to anyone before? This will be my first job out of college so I am a little paranoid. Any one who had similar experiences please share. The only thing I can think of other than being ghosted is that my HR contact got fired, switched departments, or suddenly went to the hospital. All the emails are still going through and I have not gotten any "I will be out of the office until xxx emails". All are very drastic possibilities but I am not sure what to think. Can they rescind my offer if they found a better candidate or something? I haven't even started my background check or taken my drug test so it's not like I could have failed a drug test or something and they are ghosting me because of that. I didn't try to negotiate salary, I accepted the offer within the time frame, and got all the welcome emails and my status changed from "offer" to "onboarding".
I have never been so in the dark lmao. Any advice on how I should handle this, what I should do, who I should contact would be great.

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Comments (18)

Dec 3, 2018

Also, If anyone actually reads this all and comments your my hero. I Don't expect anyone to respond, this was more about just getting my frustrations out and writing.

Dec 3, 2018
wmorin:

Also, If anyone actually reads this all and comments your my hero. I Don't expect anyone to respond, this was more about just getting my frustrations out and writing.

I did not read everything. But I think I got the main idea. If they gave you an offer and you accepted it. Call them. HR is a pain in the ass almost all the time. They are busy on social media or planning their vacations. HR is where you end up if you never actually wanted to do anything. anyway .... call them. either you have their number from email exchanges, or you should figure it out. Call someone. Dont stay in the dark. They are not going to rescind your offer because you annoyed HR too much for them not doing their job, decision makers dont care what HR thinks.

    • 1
Dec 3, 2018

Appreciate the input. Love the end "decision makers do not care what HR thinks". Going to call first thing tomorrow.

Dec 3, 2018

you start in July 2019, at training. Just like every other analyst program: IB, AM, PB. Training is probably in NYC and this is for CITI/JPM/GS

Dec 3, 2018

Yes training in NYC in July then off to the SF office. Was just hoping to find out if there is a gap in beteeen training and SF start or if there was an exact start date. Need to get my living plans ironed out.

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Dec 3, 2018

I did NYC for training then Chi. No gap for one of the above mentioned banks

Dec 3, 2018

I mean since you accepted the offer I don't think asking too much or harassing HR can really hurt you at this stage. Pinging people over and over again made me feel like a dick too but it's worth it to be safe and have peace of mind. I would give it a week and then call the number, leaving a message if they don't pick up. Like honest what could they possible do? Rescind your offer for calling? Yeah it could be a little awkward but who cares. Look after yourself because you'll need to know the answers to this stuff one way or another. You'll learn very quickly that HR can be pretty annoying. The dude above me is probably right tbh but if you need peace of mind just give them a call.

Dec 3, 2018

Thanks for the response ! I think I'm going to call them first thing. There really is no reason they shouldn't be responding to me. I just find it weird how receptive they were and quick to answer during the process. They even reached out asking if I preferred to be called "bill or Will" since my real name is William. But now once I made the step to become an employee, I can't get a response from anyone.

Dec 3, 2018

once you accepted the offer, you became "low priority".

You need to learn to think like a sloth when you try to understand what HR is thinking.

Dec 3, 2018

Do you think that is why they are ignoring my emails? On my accepted offer email it literally said to contact the recruiter with any questions I had. I guess thinking like a sloth is what must be done lmao. It's crazy because the bank I was a SA was very helpful, answered all my emails, even helped me find student housing in NYC weeks after I accepted. Must vary between banks. HR sucks lmao.

Dec 3, 2018

Also, my boss gets so many emails, I am lucky if he gets 50% of the emails I send him, he will just be like, "so what ever happened with ..." and I will re forward the email to him. It is no fault of his, he has 100 things going at once. HR does suck, but they could be sincerely busy.

EDIT: just be the squeaky wheel and get some of the grease

Dec 3, 2018

I have had anything and everything happen to me with HR, so believe me when I tell you, its best to annoy them until you get concrete answers. May feel like a dick, but you really aren't being one, you are just ensuring everything is in order and that HR is doing their job. Again, the shit I have had happen to me, ghosted for interviews, ghosted after in person interviews, rescinded offer for negotiating (given one day to sign offer letter), losing an offer due to "failed psych test", and losing my first offer out of college because the recruiter got the start date wrong by 2 months, it never hurts to be better safe than sorry and never take anything for granted when it comes to HR competency.

Dec 3, 2018

Thats horrible man I feel for you. I pray something like that does not happen for my first job lmao. I don't get how they can be so responsive one day but then when I really need them and have a serious question about my future and where i am going to live, I cant get a response from anyone. I hope someone answers my call and they become more competent in the future.

Dec 4, 2018

Advice would be to call, call, and call again. Its much harder for them to flat out ghost you (though its been done), at least when you get them on the phone you get an answer, no matter how unsatisfactory or flat out ridiculous.

Dec 3, 2018

Phone.

    • 1
Dec 3, 2018

Ah, the lost art of the phone call.

Dec 3, 2018

A recruiter's job is to get you there. Their motivation to tend to you drops after you accept. Call them directly. If that doesn't work, go over the recruiters head to their boss. They are probably busy with more interview logistics.

I wouldn't worry about getting the offer pulled or anything like that, although this is annoying.

Dec 4, 2018

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