Does anyone have an IT department that doesn't suck absolute balls?

If so, you don't know how lucky you are. I swear to god my bank's IT is made up of entirely hacks. 20 minutes and counting for them to get a fucking RSA token figured out.

Update: They couldn't figure it out and "escalated" it to a different department that specializes in login issues or whatever. Apparently they can't do a direct transfer. What a fucking joke!

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